12797 comments found.
My mobile homepage is not the same with homepage on desktop. The homepage on mobile is using the base version’s homepage. How can i make mobile homepage to be like desktop?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, I use the theme for the online shop and it works pretty well. Now I plan to buy a license for my another already existing project. And my only concern, what will happen with the Theme when the Gutenberg comes to the life. This other project is very complex (it is not just shop) and I’ll need to use Gutenberg functionality in it. So have you already tested how Gutenberg, Visual Composer and your theme work together? Also, at this existing project, there are several pages done with the Elementor. Have you tested the situation when Elementor and Composer are used on one site? (of course not on one page)
Hi,
Yes, our theme is fully compatible with Gutenberg. But this “feature” in its turn, is still incompatible with a lot of plugins and we can’t test it properly now. And we didn’t have a chance to test our theme with Elementor plugin alos.
Regards
My logo in header is missing after woodmart 3.0 updated. I also found that the “Header Tab” in Theme Setting is missing as well. Kindly advice. Urgent
Hi,
Our old header settings were deprecated since 2.0 version and we finally removed it to clear our theme from a lot of unnecessary code. So after the update, our header builder function is turned on so you need to configure a new header for your website. Actually, there is no much work there. You just need to change colors, logo image, and top bar text in Dashboard -> WoodMart -> Header builder. You can find all the necessary tutorials and instructions for this in our documentation https://xtemos.com/docs/woodmart/header-builder/
Regards
I have tried using the Header Builder in Woodmart tab, but the logo is still not showing. I tried editing the ‘Header Bikes’ and creating a new simplified header but still the logo doesn’t show
Be sure that you are editing the right header. And if you create a new one, you need to mark it as “Default” header for your website. If you have any difficulties, please, create a topic on our support forum https://xtemos.com/forums/forum/woodmart-premium-template/
Yes i have made the header ‘Default’ but still not showing. And i have tried deactivating other plugins that are not related to woodmart
We have answered your topic on the forum.
I have a problem. On iPhone 8 (Safari Browser) the shop items do not display nice. Instead of 2 items, there are often 4 or 3 items in one row. But than nothing can be read. Any ideas, how to fix that?
Hi,
Could you please send us a link where we can see and check this problem?
Thank you
Hello, is there an option to combine in search results both products and posts?
Thanks in advance
Hello,
Unfortunately, there is no such functionality in our theme and WordPress by default.
Kind Regards
Hi I cant received from you e-mails about password reset. I put my email address in your reset password form (https://xtemos.com/lost-password/) but i dont received any email. Can you check why? I try from yesterday but nothing hapen. My login is mario2020
Hi,
Please, contact us via the contact form on our profile page and we will send you a new password.
Regards
Yestarday I sent massage via contact form. Can you solve the problem?
Ok its done! Thank You.
Hi,
Please, disable external plugins and send us your admin access so we can check what is wrong there.
Thank you
Sorry, we found that it seems to be a problem in our theme. You need to switch to sidebar login form instead of dropdown in Dashboard -> WoodMart -> Header builder.
Thanks!
You are welcome!
Would love to see Elementor instead of Visual composer in this theme
Hi,
Sorry, but we don’t have plans for Elementor in our nearest future.
Regards
The Live Preview (https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492?_ga=2.134928882.2037875924.1538556017-1067714643.1537369101) no longer works as a smartphone (I tried with iphone 5 and iphone 8 ).
Is it no longer compatible with the mobile?
Hi,
Try to visit our demo website using a direct link https://woodmart.xtemos.com/ It seems to be a problem with Envato preview toolbar on iPhone.
Regards
Hello,
I would like an homepage (fullscreen boxed) like this http://ikano.ge/eng or https://madeinhaus.com/work/featured for my shop. Is there an option to set my website like this ?
Thank you
Hi,
You can create similar layouts with Slider Revolution. Here is an example from slider’s demo https://revolution.themepunch.com/wordpress-front-page-template/
Regards
Hi again!
I have a question. If i use “show brand info tab” on each product, is this duplicated content for Google?
Thanks a lot! ♥
Hi,
Unfortunately, we can’t advise you in this question. You need to consult with SEO specialists regarding similar requests.
Regards
Hello,
After the update something happened with WPBakery, the options are unselectable
Screentshot: https://ibb.co/da0i4K
Hello,
Try to disable all external plugins that are not related to our theme and clear your browser cache. It should help you.
Regards
Thanks for the update 3.0, but settings > header are no longer available? and it is causing issue on our site…
Also since it was remove, how can we migrate the header settings into the header builder?
Hi,
Yes, since 3.0 you can create your header with header builders only. You can find all the required information in our documentation https://xtemos.com/docs/woodmart/header-builder/
Regards
Will, our header is not using header builder, there’s no option to migrate our current settings into header builder? because if we update into 3.0, our header settings will override using the default woodmart header
Unfortunately, there is no automatic migration tool. But there is not much work there. You can create a header from our predefined templates that look the same as your old headers. And then just replace the logo and custom information if you used any.
Hi sir
i want to ask
check my screenshoot : https://2.bp.blogspot.com/-O7_bPtwuRwg/W7OpIqHmDYI/AAAAAAAAB-k/OYquNVK9lzwhzgDEuN7dkJnQ-qMjGx-8ACLcBGAs/s1600/Screenshot_9.png
can icon email if i clicked auto send email to my email, example :
< a href=”mailto:webmaster@example.com”>icon email
how to sir?
in theme setting no form for this email : https://3.bp.blogspot.com/-27Lkg42-vXk/W7OqOTXqNPI/AAAAAAAAB-w/qqFOWz_fJocX0CYeVo_b_0pWbiCGnnugACLcBGAs/s1600/Screenshot_8.png
please help me,
thanks before
Hi,
This icon is not for contacting your website administrators. It is a part of “Share icons” and it is dedicated to allow your visitors to share your website links with their friends. You can customize the code for it in the file “inc/shortcodes/social.php”.
Regards
thanks sir, i will try
Thanks for the 3.0 update, but how update Wp Bakery ? no plugin in inc folder, and no possibility to update by back office. Thanks by advance for your answer.
It’s ok I found.
Hi,
You can update it via Appearance -> Install plugins.
Kind Regards
Hi, is it possible to have a continue shopping button in the basket? and can categories always be viewable on the left hand side (through product pages etc). Thanks in advance. Looks great so far
Hi,
There is no continue shopping button in WooCommerce and you may need to perform some additional code customization to achieve it. Product categories widget can be displayed on the product page as well.
Regards
Loving the new 3.0.0 theme updates. Makes theme elements much more tidy and visual. Well done. Will be using this theme a third time very soon. cheers.
Hi,
Thank you very much. We are glad that you like it.
Regards
Hi, I loved to used your theme, but there is something that I think the theme has a bug. I’m using the instagram element and I’ll put “20” on Number of photos and “10” Photos per row, but it only shows 12 photos. Can you please do help me. Thanks a bunch team.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
@lao6097 Use the header builder on 2.10 version to recreate your header. It is really very easy to do that. Follow the tutorials. Then update to version 3 and use the header from the builder. The guys did a great job in version 3. Some things had to be removed for the better. Trust me is very easy to create your header.
Thank you for supporting us 
