206 comments found.
Good morning, the video theme is not running the video on mobile and is not adapting the size either.
Hello.I want to ask something.In my computer this theme looks very good.When I get to see it from my cell phone in the category VG what we do the names show it cut. What can we do?
Hi again! Sent issue description in email, no answer for 2 weeks. Please see email because i need developer assistance. Please answer, i paid for theme but it is not working properly
Hi there. Still waiting for reply and help from your side
have sent you multiple emails
Hello,
Please help. I need the WPBakery plugin updated – I can provide you my purchase code.
Hi! when you will release the update? Are this theme working with latest wordpress?
hello! i have a problem. when i go to put inside the page the element vg icon contact, this does not have something to connect with contact form or vg gmap. what doing wrong? sorry for my english, i hope you understand me. thanks!!!
It’s not responsive. I’m having issues with the main parallax home item since I bought the theme, without solutions from support team.
need help with demo imports i thought i installed the xml file but it goes to the vergatheme.com site?
I’m having trouble with theme it currently isn’t up to date with wordpress 4.9.4 and the Demo import isn’t working properly.
the one click theme appears to be materially different from the item description and “not as described”.
i also don’t want visual composer or WPBakery.
May I get a refund?
How do I change the homepage background to be the video background variation?
Hi.. Why i cany change any code in css
Hello, i purchased this theme a year ago and i am still trying to find out how to fix the issue with the background video that keeps resizing on different types of screens. The demo video does not change in size but stays completely the same no matter what screen. One year ago i tried already to get an answer to this question, please respond so i can finally create the website as it is meant to be. Thanks in advance (the account name of purchase is soft rebel)
Hello, i purchased this theme a year ago and i am still trying to find out how to fix the issue with the background video that keeps resizing on different types of screens. The demo video does not change in size but stays completely the same no matter what screen. One year ago i tried already to get an answer to this question, please respond so i can finally create the website as it is meant to be. Thanks in advance
Good morning,
I recently bought your theme and have created this www.estuary.alexmarsh.eu
Within the portfolio I have checked ‘allow comments’ on all pages, but there are no comments being displayed and there is no ‘comments box’ for people to use.
Can you please tell me how to fix this and allow people to post comments on the videos.
Thanks
Hello
You can send your problem + id purchases code + WP admin + FTP account to email support: vergatheme@gmail.com
We will help you
Thank you
My website is still offline and I didn’t receive an answer from my last comment. I have purchased the extended support!!!!
This is the link to the website www.goldbil.com.br and this the error that I get Fatal error: Class ‘cmb_Meta_Box’ not found in /home/xxxxx/public_html/goldbil.com.br/wp-content/themes/oneclick/framework/Custom-Metaboxes/init.php on line 1
PLEASE HELP!!!
Hi,
I am having problems with your theme. This website http://www.goldbil.com.br was working fine and suddenly it started with that error with the init.php file.
Hi,
I’m trying to reach support for 5 days now, who do I contact?
Dear Richie.
This is your email: mckeonrichard1@gmail.com ? Please check your email and send me info WP-admin. i will support for you.
Thank you.
The lack of support is beyond frustrating. They only replied once to ask for the same information they had asked for in the comments.
hello, i have been emailing to this email adres : vergatheme@gmail.com 3 weeks ago and i still dont have a respond, i need some answers to my questions. I have been able to figure out a lot of things on my own but those things have cost me to much time. Therefor i would like some answers and hope i can reach you guys by posting this message again. I have problems with making the service part work. I can see where the info is, under the portfolio item but i cant get it visible in preview. Also at the bottom part there are 3 icons for contacting i would like to switch position of 2 icons where can i find this element? And third i added an extra portfolio item but this one is somehow linked to the first one i would like to know how i can fill that one without having the same info as the first portfolio item that is on the page. I hope to hear from you soon so i can finally move on. Kind regards SR
Hi there,
I am struggling to add a video to the header of the home page, it does not seem to be embedding for me.
Can you tell me the process and the file type required?
Thanks.