778 comments found.
Hi, I’m installing the necessary plugins and I get a failed error for redux.
It says:
Destination folder already exists. /home/content/p3pnexwpnas06_data03/38/42167738/html/wp-content/plugins/redux-framework/
Plugin installation failed.
Can you please help?
Hello,
Thanks for purchasing our theme. Redux framework plugin install from wordpress.org may be not completed when try to install. You can delete the folder by FTP then install again. It will work.
Thanks
Hi how do I change the menu items color from white to black? I’m only able to change the color of the sticky menu. http://www.amwsitedesigns.com/3john2/
Hello, This header is transparent so we keep it which color.
Write this custom css in Appearance=> customize => additional css to make it change
.header-style-2.non-stick .site-header .main-navigation ul li a {
color: #fff;
}
Thanks
When I click on customize I get a server error. Who Should I contact to get this resolved?
Thanks!
Please check server PHP version ? Make sure 5.6 +
Thanks
If I add a link for jQuery into VC raw JS, Your gallery fiter are broken on mobile.
The rt-gallery-tabs does not work on mobile, when I add a link for jQuery.
<script src=”https://ajax.googleapis.com/ajax/libs/jquery/3.3.1/jquery.min.js”></script>
I need that link for run jQuery in raw JS VC element or is there any solution how to run jQuery in your theme without brokes the gallery tabs? If not, is a possible to fix that problem?
Hello,
I don’t understand why you need extra JQuery Theme already JQuery included so it will break some functionality for two files conflict.
Thanks
I just tested gallery from my iPhone it look look filter working on https://radiustheme.com/demo/wordpress/eikra/home-5/
It’s weird. I also think that, there is a conflict between jQuery’s. But without extra link, my jQuery code does not work (in VC raw JS shortcode).
Don’t add any extra JQuery. Send me your site url I will check.
Hi,
I’m using the GymEdge:Class element to display classes, and I would like to use the “Join Now” button to send them directly to a custom sign-up page…but changing the Button Text and Button URL in the class doesn’t seem to have any effect, can you please advice? The button remains “Join Now!” and keeps taking you to the class detail when you press it.
Hi,
Great theme, thanks!!
When providing content for Trainers, and displaying with gymedge-vc-trainer, it seems like the formatting gets lost. I’m trying to add bold text and a bulleted lists of certifications to the bio of a trainer. Is there a fix or a workaround?
I tried adding it to “Education” (mispelled “Edication”, btw), but that doesn’t seem to show up at all, and cannot be formatted anyhow.
Here’s an example of trainer bio (imagine bulleted list in bold in the bottom):
I specialise in a number of areas, including high-intensity training, cross-fit, functional training, fat loss, lean muscle development, strength and conditioning, core stability, endurance training, running and nutritional advice.
My qualifications are as follows:
- REPS personal training level 3
- CrossFit level 1 Trainer
- Poliquin programming
- NASM Youth Specialist Training
- Precision Nutrition Level 1
I’ve imported the homepage I wanted. How can I import the rest of the content that is on your preview site.
There is no about page, contact page , etc installed along with the homepage. How can I install additional pages?
Thank you.
Hello,
Is it new site you can do one click demo data? see https://radiustheme.com/demo/wordpress/gymedge/docs/#demo-manual
Thanks
Hi,
i uploaded a logo and disabled the function Fixed Height Logo and enabled the Fixed Height Logo (in sticky menu).
Now the Logo should be on regular view in full image size and in the Stick Menu with a size of 60px but the Logo in the sticky menu has also now the full size instead of 60px height. What can I do?
Hello,
If you disable fixed height then need to upload proper size image as you need.
Please send me your site url so I can see.
Thanks
Yes, oh index page the logo has the right size. I the sticky menu it is too big and should only have 60px height: here is the website http://urlgone.com/51f688/
Link not work please mail support@radiustheme.com
Hi. Suddenly the edit bar is dissapeared ONLY in the pages, posts, etc. Right now I only can edit clicking a class or page inside Wordpress, but i’s impossible directly from the page when I logged. At home it’s all right. I can desactivat all the plugins but the problem is the same. Seems that Redux Framework makes the problem. What’s going on?
Hello,
It is user settings go to admin end user then go to edit mode see there is settings for Toolbar see https://prnt.sc/lbrli2
Thanks
Hey there. Actual gallery has 3 columns. Is there any easy solution, how to increase columns to 4? I can’t see that option in settings. Thank you for help.
Hello,
You have to edit the code to make it 4 columns. If you provide us WP admin & FTP access of your website in our support email (support@radiustheme.com) we can do this for you.
Thanks
How can i change the counter text color?
Can you send me screenshot which section?
I send the screenshot to support@radiustheme.com subject counter text color
Hi
I purchased the template but I do not know how to change the CLASS SCHEDULE language 
I would like to change the language of the days of the week in Italian and the time format.
Thank you very much in advance!
Hello,
Thanks for purchasing our Theme. Please translate Theme and gymedge-core plugin.
Thanks
When I try and upload the theme it says the link has expired. Do I need to download something different.
Thanks!
Hello,
May be your server upload limit less so this error message come. Please increase upload limit and max execution time then try or you can upload via FTP.
Thanks
Hi support team, Can you please tell me how can i set my own photo for background on homepage. Thank you. Best regards, Kim
Hello,
Thanks for purchasing our Theme. You mean section background? See Page Builder Row settings you can set background from there.
Thanks
Hi, No section background. I made ’’background’’ in Illustrator and i want that picture to be the background of my home page. + can you please tell me how to get rid of this small ’’button’’ in the middle of 1section? (it’s orange in default settings) Thank you in advance. Kim
Hello, Which Home Page you are using? If want page background then need to write custom CSS. Please send me url or mail support@radiustheme.com
Thanks
Hi, I know this is a very small issue, but it would be great if you can fix this in an upcoming release. On a class page, the class time doesn’t have a space between the start time and the dash. https://stelliesmma.co.za/class/sunset-runs/
Hello,
Thanks I noted will add in next version.
Thanks
Hi Support, how do I insert a title in the same position of reviews? is it possible to add other tabs? best regard Foffo75
Hello,
Which page can you please send me screenshot?
Thanks
Hello Support, the problem of the title of the Tab was just a matter of format that I solved. I would like to know, however, if you can add other TABs . Sry I can not attach the screenshoot . Foffo75
Please mail screenshot to support@radiustheme.com
Hi, I downloaded your theme, and when in go in WP and try to upload it, it says the link is expired.
Hello, Thanks for purchasing our Theme. Normally for less execution time it happen. Please increase server execution time or you can upload via FTP.
Thanks
Hey Radius Team, i would like to add photos to the trainers page, but i want to place this below the skills. Is this possible? And can i add a gallery as well? Thanks!
Hello,
You mean trainer single page?
Thanks
Yes, and also the class single page.
You can enable Page Builder for custom post type https://prnt.sc/l6ku4n then can add extra content that show below of current content.
Thanks
Hello Team, How to connect a trainer to his class? In trainer single page. Thanks for your help
Hi,
When create new class or edit class see bottom there is option to set trainer and time for that class.
Thanks
It’s OK for this, BUT I want to link TRAINER to his CLASS. How to?
Sorry don’t have this option cause trainer can have multiple classes so in this case which class it will link? For this can not add this.
Hey I’m having problem with image gallery, I don’t see any options to fix this but a few of my pictures are cut off at the head. Thanks