975 comments found.
Hi i want to split menu by logo and when i added header-logo-center class on header,the logo came on center but menu doesn’t split.Menu items are on the logo.How can i change that,Thanks
Hello
Thank you for contacting us,
In the header you may need to add the class menu-split, then in the #mainMenu you need to split the menu items in to two ul
Example:
<div id="mainMenu" class="light">
<div class="container">
<nav>
<ul>....</ul>
<ul>....</ul>
</nav>
</div>
</div>
Please check out this example here: menu-split.html
Hope it helps, if you wish further support, please feel free to contact us at anytime.
Best.
Hi, is this drag and drop ? And is it WordPress site?
Hello arhamdilip,
Please take our apologies for the delay.
The Wordpress Version can be found here: https://themeforest.net/item/polo-responsive-multipurpose-wordpress-theme/16078535
The site does not provide any drag and drop addon. But it has only Visual Editor for Revolution Slider.
Hope this helps.
Best.
Previously the embedded Google Map was working, now it shows
This page can’t load Google Maps correctly. Do you own this website?
I already created a Google Map account and enabled billing. Where should I encode the API key?
Hello
The Google Map now requires to Register a new account on google maps platform and integrate on your own api key on gMap.
Please read this article: https://forums.envato.com/t/important-changes-to-the-google-maps-platform/173357
Best.
Hello i have a question about your galleries with lightbox: is it possible to insert also a video among the images? And use navigation arrow to navigate the other videos or images when the lightbox is loaded. I can’t see a demo showing this and i am thinking of purchasing.
Hello,
Thank you for contacting us.
Yes this is possible, you may need first to add images and then simply create a gallery links with video.
Please open a support ticket here (after your purchase) and one of our support agent will assist you on this matter.
Best
hello …. revolution slider not working on live server as its working fine in localhost ?? is der i have to add purchase code to anywhere ?? please can you tell me where to add ??
Hi
Can you send me the url of the page, let me check what could be the issue.
Best.
Hello, i just want to confirm. If i buy this template, i am gonna get this template incluede right? http://www.inspirothemes.com/polo-v4/home-creative-v9.html
Hello,
Thank you for contacting us.
Yes sure this and other all of the other templates in our preview page (around 200).
Hope this helps, and if you have other questions feel free to contact me.
Best.
why is the home-architect.html not working in the download .. the main slider eg. <!- Inspiro Slider -> its working on your demos but not in the file downloaded.
Hi Mozzi,
Please give me some time check this and be back to you.
Best
Thank you for the quick reply.
Im just referring to the Slider or Main Image. the rest is all fine.
Hi,
I found that one of the images where missing, sorry for that,simply add an image in /homepages/architect/images/1.jpg and it should work fine.
Thanks for your support.
Best.
ok stupid me.. should have picked that up.. but thanks for the response.. 
When is this going to be updated to use Google Maps API instead of Sensor which will be done away with?
Hello there,
Thank you for contacting us
We are about to update google maps plugins, but we need more time on this part. Unfortunately we do not have any ETA for this task.
Best.
Why does the menu go to like a iframe when it is responsive with sliding option?
Hi there,
Can you please let us know which version you are using and any screenshot or url will help as more to give you an accurate resolution.
Best.
Question:
Can your developer embed a slideshow like this: http://bigstream.bestlooker.pro/index-23.htmlCan you also take the header like this to a new demo?
Hi there,
Unfortunately such a function is not implemented in the template, however we can do a freelance job for you if you wish to add this custom functionality for your website.
Please contact us at themeforest@inspiro-media.com and we can give you a quote about this customization.
Best
Hi Guys i need plaese the purchase code for Slider Revolution Jquery and Visual editor addon for finish of installed slider-revolution-jquery-visual-editor-addon in my computer.
Hi there
Please download codecanyon-2580848-slider-revolution-responsive-jquery-plugin.zip and codecanyon-13934907-slider-revolution-jquery-visual-editor-addon.zip on your PC. Extract zip files and follow these steps below:
Visual Editor Installation Please follow this video tutorial how to install Slider Revolution jQuery Visual Editor Addon https://www.youtube.com/watch?v=TgILovq4LWg
Slider Revolution Plugin Installation Click manual manual installation then find in the extracted folder codecanyon-2580848-slider-revolution-responsive-jquery-plugin/addon-visual-editor find this file visual-editor-extensions-5481.zip and click install.
If you have further questions, please kindly open a support ticket in our support desk here: https://support.inspirothemes.com
Hope this helps you! Best,
Hello there,
Please kindly open a support ticket here: https://support.inspirothemes.com and send us your site url, so we can check the issue and assist you directly.
Thanks
Hello, I wrote you several days ago on the purpose of the popup contact form. There is a bug with this form https://www.inspirothemes.com/polo-v4/home-portfolio-v8.html. After you push the button the wholу screen moves some 15 px left. However, I still have no reply on this matter in the support, nor the bug has been fixed.
Hello there,
Thanks for contacting us, we are working on this matter, please kindly be patient. Soon as we find a solution we will send you the updated code.
In mean time, feel free to contact us if you need any assistance with our template.
Best
Hello, we want to buy one of your html templates. But when we look into in detail, we have found that some video part in slider that we need doesn’t work in iphones. Is there any way to solve this problem? Or in iphonrs, backround video can not play?
Hello there
Thanks for contacting us.
Video background is not supported by iOS devices by itself due to IOS performance restrictions. Otherwise it should work fine with other devices, like android, microsoft etc.
In mean time if you have further questions, please feel free to contact us, we will be glad to assist you.
Best.
is there a reason why the event countdown timer would not show on mobile phones. It shows on desktops but if you try and show on mobile it shows nothing
Hi
Thank you for contacting us.
We had this animation effect on previous version, but we have removed it due to performance issues on some mobile devices. But if you really need this animation we can help you to activate it.
Please can you kindly open a support ticket here https://support.inspirothemes.com and one of your support agents will assist you directly.
Regards INSPIRO
Polo creative v9 is not compatible with IE !!
Hi there,
Are you testing with latest IE?
Best.
I am not able to find upload image field in POLO theme. Can you please help on this.
Thank you, Zabru
Hi Zabru,
Can you please be more specific about this question, the image upload field can easily added with this standard html code:
<input type="file" aria-required="true" name="widget-contact-form-attachment" value="" class="form-control required">
Best.
Like the person above, the icons are not appearing in the latest version:
https://ibb.co/m7MJMe is your demo version using bootstrap 3 https://ibb.co/kRTb7K is the current version using bootstrap 4Any idea on a fix?
Hi
Thanks for contacting us.
Make sure you have included webfonts folder in your site. We’ve renamed the Folder /fonts in to /webfonts also included the new fontawesome 5 fonts inside this folder.
Hope this helps you, in mean time, feel free to reach us anytime at https://support.inspirothemes.com
Best.
Hi there, on home-app-showcase.html there are bugs with the icons, position or something else, i need this section correctly. can you send me a bugfix version or can you update these page, thanks for your great work, and support of course, BEST THEME EVER!
Hello
Thanks for contacting me and so happy to hear that you like Polo template.
Yes, i can help you on that, can you point me with a screenshot image so i will start to fix this issue soon as possible and send you the updated file.
Best.
I pointed already few weeks ago now? What´s solution you have for this issue?
Hey friend, please take my apologies for the delay.
Here is the working version. If there is still any issue, please feel free to contact me anytime.
https://drive.google.com/file/d/1DTY2npHWCpZx4EPkODf3e99K2Qsx7mDv/view?usp=sharingBest.
Hello & Thanks. It seems, that this issue is still visible on chrome browser. On firefox and Edge it works… can you please fix that for chrome also… thanks very much. Best…
Can you send me your site url, I am sorry but i am not able to see any issue in my end here.
Best.
i want to know how to change preloader
Hello there,
Sorry for the delay, please follow these instructions here http://inspiro-media.com/Documentation/Polo/#page-loader
I hope this helps you.
Best.
thanks for the help can you help in showing an image on mobile resolution banner homepage instead of youtube background video on banner
Yes sure, please open a support ticket here https://support.inspirothemes.com and send me the html file there.
Best.
kindly tell me how to call index link on logo on mobile view
Yes sure, simply add the url attribute in the a tag.
Example code:
<a href="index.html" class="logo" data-dark-logo="images/logo-dark.png">
<img src="images/logo.png" alt="Polo Logo" />
</a>
Hope this helps you.
For further support please consider opening a support ticket here: https://support.inspirothemes.com
Best.
this is already added but it doesn’t work but when we click on logo it anchor tag is not working on mobile view
Can you try to add the full url, and please tell me which version you are using now.
Thanks 
I think you are using version 4.0, we already fixed the issue long time ago, but please follow these instructions to update this part.
1) Go to /css/ and open responsive.css file go to line 45 and add this class }
header #header-wrap #logo {
margin: 0 auto !important; max-width: 300px; position: absolute !important; z-index: 2;
2) Save the file. Done
Best.
which class? here is the code written on line 45
@media (max-width: 991px) { #wrapper { width: 100%; margin: 0; }
.p-t-200 {
padding-top: 80px !important;
}
.p-b-200 {
padding-bottom: 80px !important;
}
.text-sm-center {
text-align: center !important;
}
/* Grid post*/
.grid-articles:not(.post-carousel) .post-entry {
width: 50%;
}
please help me in this link is not working on click on logo on mobile device resolution
Sorry, I did not sent you the whole text code.
Please add before this line .p-t-200
Example
#header #header-wrap #logo {
margin: 0 auto !important;
max-width: 130px;
position: absolute !important;
z-index: 2;
}
.p-t-200 {
padding-top: 80px !important;
}
Hope this helps you.
thanks it worked