123 comments found.
How do you keep this theme up to date? Isn’t there a built in function that can allow me to do this from wordpress??
Hello,
Please check these instructions on the theme update http://autoparts.themerex.net/doc/#getting_started_theme_update
Please feel free to contact our support team at https://themerex.ticksy.com/ in case of any issues or difficulties to get professional help.
Best Regards,
Hi,
One would of thought that you would have at least up-dated to the latest version of Revolution Slider 6 the latest version of WPBakery Page BuilderWhen submitting your last update a few moments ago. Getting this errorWhen installing demo content https://gyazo.com/e0e2189c9077efd6ef160d0793c437af
Regards
Hello,
Updates take some time to be approved on Envato.
Please submit the ticket at https://themerex.ticksy.com/ into ‘_Pre-Sales’ category (Purchase Code is not required) to get the most recent WP Bakery and Revolution Slider versions.
Best Regards,
Can i use this theme for shopify market?
Hello,
Thank you for your interest in our theme! You may try using the Shopify plugin with the theme. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you for extra fee.
By the way, the theme is equipped with powerful ecommerce plugin – Woocommerce, you’ll be able to create attractive online store with it.
Regards
How do i increase the size of the logo on the header? The email opt in form gives an error when someone enters an email and i see no way of fixing it. Theres only one form in the website just the “Callback form” I cant locate the form in the contact page either and i need to update it. There’s not one form in the WPForms plugin
.sc_layouts_row_type_narrow .sc_layouts_logo img { max-height: 16px; } this just brakes the menu. You guys shouldn’t be developing themes that hide inside of Wordpress Appearance/customize section, its always annoying and limiting.
Hello,
Could you please submit the support ticket at https://themerex.ticksy.com to get professional help on the issues from our support team.
Best Regards,
Hi. Would like to purchase this theme, but before I do, is it possible to remove the cart functionality and just have products and their prices. I dont want user to be able to add to cart and checkout. They must phone in to order..
Thanks
Hello,
Thank you for your interest in our theme!
It’s possible to hide Add to cart buttons and cart icon via css files. Our support operator will gladly provide you with instructions.
Regards
how do i edit the footer where it says Contact Us and everything underneath it? I tried Footer 3 and nothing this theme became unnecessarily complicated all of a sudden.
Hello,
Please go to Pages – open the page, scroll down to Theme Options – Footer to check which footer layout is used. If it is set to ‘inherit’ there, please click ‘Customize’ at the top of the page on frontend and go to Footer there to check which layout is assigned to the page. Then go to Layouts and edit the footer content in this layout.
If the issue still persists, please submit the support ticket at https://themerex.ticksy.com/ with your Wordpress admin login credentials to get professional help from our support team.
Best Regards,
I had to create a new row, put the old content on that row, delete it and then create a new one because there isn’t a simple option to edit the one already placed there by default, so i have to do the same process every time i need to change something which drags down my workflow.
Hello,
There’s no need to create new rows, all the content can be edited with WPBakery page builder – http://prntscr.com/o18ap7, http://prntscr.com/o18bar
Middle columns are displaying menus, you can manage them under Appearance > Menus – http://prntscr.com/o18bu2
Best Regards,
can i have a look at the dashboard?
Hello,
Thank you for your interest in our theme!
I think we can figure something out for you, please submit a ticket to category Pre-sales Questions at https://themerex.ticksy.com/
Regards
does this come with a dashboard?
Hello,
Thank you for your interest in our theme!
Yes, AutoParts is a responsive and clean WordPress theme.
It offers amazing tools for content management. There’s no need to be a professional web developer to have your own website. Awesome easy-to-use options will let you to adjust pages/ menu items as well. Our support operators will gladly provide you with instructions and will guide you step by step.
Regards
bought this theme, but i need to remove the 1800# top header with social media icons, and edit footer as well…. can’t for the life of me find a way to edit. please help
Hello,
The theme is equipped with Header and footer layouts. For example Header of the Home page you should edit in admin panel->Layouts->Header 3.
Please learn more about layouts here: http://autoparts.themerex.net/doc/#layouts_settings_header
Regards
I bought a license of this theme. So when is the next update of this one, cause some of plugin came with theme need to be updated. Thanks and best regards, DiepBB
Hello,
You can get the latest version of bundled plugins whenever you need the update via tickets at https://themerex.ticksy.com/. The latest version of WPbakery Visual Page Builder will be included in the next theme release in a short while.
Regards
It said the support was expired. So can I get it through email: diepbb4157@gmail.com
Hello,
Please select the ‘Pre-Sales’ category at https://themerex.ticksy.com/ to be able to submit the ticket without the Purchase Code. Please specify your Purchase Code just in the body of the ticket message and we will send the plugin update to you.
Best Regards,
Can you show me where is “Pre-sales” category at that page?
Sure, it’s the 1st option in the list: http://prntscr.com/nptfd8
good morning …. how do I remove the “Learn More” from the articles in the home
Hello,
Thank you for your request! If you mean the Learn more button in the services posts, please add these lines to additional css area:
.sc_services_chess .sc_blogger_item_button { display: none; }
Regards
Hi there, your support ticket system is broken could you please provide a fix so that we can submit a ticket: https://pasteboard.co/Iauoahp.png thanks.
Hello,
Please take our apologies for any inconvenience caused. The ticket system works fine now, please try again.
Regards
Hi there, this is still happening on our account? Are you sure the issue has indeed been fixed? https://pasteboard.co/Icj1CXV.png
Hi,
Please take my apologies for inconvenience caused, we’ve sent a reply to your e-mail, please check it. Thank you.
Is it possible to totally remove the shopping option from the theme? the client just wants people to call in and does not want to deal with online orders
Hello,
Thank you for your interest in our theme! The theme is equipped with Woocommerce – plugin for online store. It’s possible to disable it and hide unnecessary elements via css files.
Regards
Hello ,
I have a problem with the theme Autoparts. I want to change the colors of the different titles and links via the “Color scheme editor” in the customization menu but when I publish my changes they are not applied and the options present in “Color scheme editor” have disappeared. I have to reset the parameters of the theme to see them reappear but the problem is always present when I publish my changes
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Unable to update theme , Hi , I cannot update WP Bakery Page Builder plugin , it says to buy license however the price we paid the theme should include all future updates so we can use it accordingly . one more problem is that once we fully update the woocommerce store on these theme , The category drop down becomes mis aligned which is a problem for user viewer. Please provide solution
Hello,
You can use WP Bakery Page Builder without license key. Our license allows us to built in WP Bakery Page Builder in the theme and transfer limited license to end users allowing them to use WP Bakery Page Builder in one end product. Please submit a support ticket at https://themerex.ticksy.com/ – and get the latest plugin version. Thank you!
Regards
Hello, I bought 1 license of this template. I have a question, how can I show the Categories thumbnail (image) on the frontend?
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Can I update wp and woo to latest version?
Hello,
The theme works fine with the latest Wordpress and Woocommerce version. But we would recommend you to back up the website at first.
Regards
Hi guys, am working on customizing the theme for my client and was wondering if you could please provide the PSD source files. thank you in advance
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and we’ll provide you with psd files. Thank you!
Regards
Hi, Really nice theme. One questions, is this theme full compatible whit WPML plugin??
Hello,
Thank you for your interest in our theme! Yes, the theme is fully compatible with WPML plugin.
Regards
Does the theme support the ability for customers to filter products based on their vehicle’s make, model, year, etc.?
Hello,
Thank you for your interest in our theme! You may try using the WOOF plugin https://wordpress.org/plugins/woocommerce-products-filter/ plugin with the theme. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you.
Regards
Thanks, who should I contact for a quote?
To get a quote on such customization theme version, please submit your request at https://themerex.ticksy.com/ to category “Request Paid Customization”. This can be done before the theme purchase.
Thank you!
