117 comments found.
how do i EDIT the PORFOLIO row slides and change URLs and pictures on it?
how do i copy or move the PORFOLIO row slides into a different page?
Hey,
Take a look, we’ve already replied to your ticket.
Regards
Does this support Bootstrap 4.X OR Bootstrap 3.X? Though it is mentioned on themeforest that it’s compatible with Bootstrap 3.X. Please reply.
Hey
Our theme is built using bootstrap 3.x version, hopefully we will update to 4.x veresion soon.
Thanks
Hi Esmet. Can you maybe take a look at the support tickets I send in last week? Thank you 
Hey there,
Please take a look we’ve already replied to your ticket.
Regards
i love this theme. i have 3 questions. 1- how to you remove a row? like if i dont want to see the testimonial row how to remove it?. 2- how to edit the links already assigned to the heather buttons like, about us, services etc… i want to redirect. 3- what is the normal image size for my logo? Thank you
Hey wilfriedmak,
Please take your time to familiarize yourself with WPBakery Page Builder plugin read the docs here – https://kb.wpbakery.com/
We’ve also replied to your ticket too with some steps guides.
Thanks
Does the theme include the images from the demo?
Hey,
Yes, demo can be imported identically as our live site.
Regards
I am not able to enter data into the database. “Failed to insert post into database” error. I changed the permissions of the uploads folder, but nothing has changed. Can you help me?
Hey,
We’ve already replied to your ticket. Take a look please.
Regards
Hello -
Love the theme, but the main reason I bought it was based on the very quick load time. I had tested your demo : http://codebean.co/nuovo/portfolio-home/?top_bar=0 and it loaded in 1.4 seconds according to Pingdom. I’ve loaded that demo on my server and it’s much slower (and I haven’t made any changes yet) at 4.46 seconds. Any thoughts?
Thanks!
Hey
Please open a ticket https://codebean.ticksy.com provide dashboard login info, we’ll install some plugins that helps you to minify scripts, stylesheets and html markup. Hopefully this will help.
Note: Don’t forget to create private ticket when including the infos.
Thanks
We need your help. The blog page don’t loading the posts. Can you help us?
Hi,
Please create a private ticket with your site credentials and we will check it in your site for you)
https://codebean.ticksy.comregards
After importing the demo content, and creating the Main Menu, the menu looks nothing like the demo. The menu appears with a black background and upper case text. How can I change the formatting of the menu so it looks like the demo?
Also, please can you redo the video about how to create a menu in your documentation. It is very low resolution and is horrible to watch – can’t read any of the text and very frustrating.
Thanks
Hey nassergazi,
Go to Appearance -> UberMenu -> Basic Configuration -> Skin choose None.
This will disable the plugin css and will automatically apply our custom css style for ubermenu.
Thanks
How do I put a loading bar. while the site is loading. ?:
Hi LordZumbi,
That is possible but requires code customization.
Kind Regards,
Esmet
Where can I get this code?
Unfortunately this is a customization question and support doesn’t offer customization services.
You can hire someone from Envato Studio https://studio.envato.com/ to achieve this.
Any support for this theme? I’m waiting..
Hey there,
We’ve already replied to your ticket!
Regards,
Esmet
Will the entire functionality of the timeline be included with the theme or is that an extra plugin you’ve just added to it?
Hi There,
Yes, timeline is included with theme and doesn’t require extra plugin to work. It is a WPBakery (Visual Composer) shortcode.
Thank for your interest, let us know if you have any additional question.
Best Regards, Esmet
Another thing, does it have the rtl support?
Hi,
Unfortunately, the theme doesn’t support RTL. Let us know if you have additional questions.
Best Regards,
Esmet
I believe this is exactly the theme am looking for but I have a question before making the purchase. I have never imported a demo on a live website, will it mess up my current website if I do so? because I want to keep the website running as I work on the new design
Hi, Is it RTL ready?
Hey
Theme is not RTL compatible, although this feature is on our to-do list. We will add this with a future update.
Hey there. I’m interested in buying this theme from you guys. However, I have a question. Do i need to have WPBakery Premium in order to use your theme to its full potential ?
Thanks
Hey kalstar922,
All the plugins which are not free come under our Extended License, so you don’t need to pay for their license to use them. Some of them might have messages requiring activation, but they are already activated on our side. No purchase code needed. When using them under our license you will need to wait for the plugin updates in our regular theme updates. If you want to be able to auto update them from wp-admin, you will need to buy your own personal license for that.
Thanks for your interest!
Best Regards
Esmet
Does the theme have all the images and animations present in the demos?
Hi there,
Yes actually everything is included with demo installation.
Thanks for your interest.
Best Regards,
Esmet
Hi. I really like this theme. But I need to customize it for a property investment business. If I buy it wil you be able to help me find images which suit the property business?
Hi there,
Theme is very flexible and in customizing layout, typograpy, color and style. Regarding the imagery it is just matter of replacing and uploading new ones.
Let us know if you have any further question!
Thanks
Yes I know that. But can you tell me you got the graphics you used for the demo? I want to find similar graphics and I really like the look.
We’ve used freepik[dot]com to find vectors and icons used in the demo!
there is no licence for wpbackery? seems that without licence we cannot create parallax effect right? thanks for answer
Hey tototexas,
Premium plugins don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider.
Regarding the parallax background that’s possible to create it even with no license on row settings – https://prnt.sc/juudw8
Let us know if you need any further assistance
Thanks
