837 comments found.
What does this mean and how do I fix this?
Notice: Undefined index: bounce in /home4/physicy8/public_html/wp-content/mu-plugins/sso.php on line 30
Warning: Cannot modify header information – headers already sent by (output started at /home4/physicy8/public_html/wp-content/mu-plugins/sso.php:30) in /home4/physicy8/public_html/wp-includes/pluggable.php on line 1219
Hi,
We are not sure, it seems to come from some third party must use plugin – sso.php and not from the theme. Maybe you can try deactivating third party plugins one by one and see which one causes the problem.
Kind regards,
BoldThemes team
A pre sales question: is possible add more locations on google maps in the down part of the page? if i have 3 locations is possible add 3 pins in the map? Thanks
Hi,
Unfortunately, Bold Builder’s Google Maps element used in Medicare doesn’t have a functionality of adding multiple locations to it.
What you could do instead is to
1. add several maps for different locations 2. add embed map (with multiple locations) to the Text element, or 3. use a third party plugin that has this functionality.
Kind regards,
BoldThemes team
no visual composer??? damn!
Hi,
No, the theme uses our Bold page builder.
Kind regards,
BoldThemes team
Love this theme, bought it over a year ago on behalf of a client. Now they want us to add video, but the Bold Builder doesn’t have that functionality, to even embed YouTube video. Please advise
Hi,
Sure it does 
– Just place text element on the page and click add media once the default WP’s editor shows up – you can place either video from the library or embed YouTube hosted video using standard WP method.
Kind regards,
BoldThemes team
Thank you! can you advise on how to get the timetable, coz we can’t find the page
Hi,
You need to place TimeTable element on the page and choose the desired options in edit form – http://documentation.bold-themes.com/medicare/theme-shortcodes/#time-table
Kind regards,
BoldThemes team
Hi! Is there any other way to import demo data from pediatricclinic.wordpress.2018-04-02.xml file? Eg. by dividing this xml file into smaller chunks? I’ve already upgraded server parameters, but still facing internal errors… I need your help.
Best regards, Jakub
Hi,
Unfortunately there is no way to make separate, partial xml files.
Regarding internal errors – some server environments have script timeout set too low, some have processing power limit set – all these can be causes for Internal Server Error.
In general import process is incremental – meaning that it will take off right where it stopped – so you can repeat it as much times as needed until it finishes. You can open the media library in another tab and refresh it from time to time while the import is running in another tab. The number of items in the library should increase if the import is running properly. Sometimes it takes several dozens of reruns – it really depends on the server settings.
Alternatively, you can leave a private ticket at https://boldthemes.ticksy.com with wp-admin credentials and we will assist you in the process.
Kind regards,
BoldThemes team
Need help with popup maker plugin. I installed the plugin and used that plugin on several themes previously without any issues.
I would like to add the popup maker’s code to a button. So that when someone clicks the button it would open the popup window and i tried the code several ways and it’s giving me all kinds of errors but doesn’t show the popup window.
This is the page http://box2040.temp.domains/~intreps1/newsite/
I would like to add one form in a popup format to the button Book Appointment and a different one to accepting new patients .
If you click the Book Appointment you will see how it’s now working the code. What am I doing wrong. Please help!!! I really need this to work.
Hi,
We haven’t used this plugin, but from their documentation, it seems that you are using the wrong method for triggering the popup – you should probably use this one: https://docs.wppopupmaker.com/article/398-trigger-click-open-use-existing-or-custom-selectors-to-set-a-trigger
instead you have placed the following as extra class name to a button Book Appointment:
(popup_trigger id=``2081`` tag=``button``)Book Appointment (/popup_trigger)
which can not be right
Kind regards,
BoldThemes team
what is the CSS name code for your button. I need to incorporate in your button!!! The issue is that I can create a button using their code but is not visually appearing. I want to use the button and add the popup to the theme button. I NEED HELP. I already read that article but I do not know the button code. As you can see on the main page http://box2040.temp.domains/~intreps1/newsite/ we have several buttons: Book your walk-in appointment, accepting new patients, book appointment, contact a pharmacist, call 911
What are the CSS codes for these buttons to make sure that when someone clicks on “Book your walk-in appointment” button then the popup opens up. Where do I find the specific button_ids???
Hi,
You can define specific class easily by adding class name to Extra Class Name(s) field of the button (for example myButton1) and then reference that button using
.myButton1
css selector. Do that with all the buttons you would like to attach a popup to (use different classes of course).
Kind regards,
BoldThemes team
OK I figured this out.
Hi, I need some advice with theme.
1 – Customer asked for a biggest logo. I’ve added a biggest logo after copying some css from this support. Logo is fine in desktop version, but search and social are not vertically aligned correctly and in mobile version logo goes under the hamburger menu.
2 – how do I change the menu items to bold?
thanks
Hi,
Can you please send us the url of the site so we can take a closer look at the current setup? Thanks in advance.
Kind regards,
BoldThemes team
I found a small problem in the working hours module. it seems that the module automatically adds the following code after the url: “%0D” that produces a 404 link, for example: https://website.tld/working-hours/contact-us%0D. suggestions?
Hi,
We were not able to replicate the issue in our development environment – please make sure that you do not have any trailing characters – %0D is CR character which probably ended up at the end of the row (and thus in the link) from some text editor you have used to paste the field value. Try deleting newline character at the end of the row and pressing enter within bold builder field – it might remove CR from the end of the line.
Kind regards,
BoldThemes team
nope, I did not use any external text-editor. I just re-wrote the demo text. I made several tests as for now. I noticed the following:
1 – just one line of text: LUN-VEN;09:00-17:00;Prenota,../contact-us (link works)
2 – two lines of text: LUN-VEN;09:00-17:00;Prenota,../contact-us (link broken) SAB-DOM;Chiuso;
3 – two lines of text: SAB-DOM;Chiuso; LUN-VEN;09:00-17:00;Prenota,../contact-us (link works)
4 – three lines of text; LUN-VEN;09:00-17:00;Prenota,../contact-us (link broken) LUN-VEN;09:00-17:00;Prenota,../contact-us (link broken) SAB-DOM;Chiuso;
5 – three lines of text; SAB-DOM;Chiuso; LUN-VEN;09:00-17:00;Prenota,../contact-us (link broken) LUN-VEN;09:00-17:00;Prenota,../contact-us (link works)
I’m a little bit more confused now.
Hi,
Can you please send us wp-admin credentials and site url to info@bold-themes.com so we can take a closer look at the issue.
Kind regards,
BoldThemes team
email sent. thank you.
Hi,
Thanks, we have escalated the issue to our developers and we will get back to you as soon as they figure out what is happening – most likely tomorrow EOB.
Kind regards,
BoldThemes team
great! thank you very much.
Theme looks attractive and before buying want to clarify: 1. How do I change the color of menu items when I hover without affecting other colors? 2. How to evenly distribute the menu across the width of the window? Thank you!
Hi,
Thanks for reaching out, please find the answers below:
1. You will have to add custom css statements for that – our support team can provide assistance if needed.
2. Currently there is no option to achieve that.
Kind regards,
BoldThemes team
Thank you! Can I get the code needed to change the color when hovering over menu items only?
Hi,
If you want to change just the color of the text, please use:
.menuPort nav ul li a:hover {
color: #ff0000 !important;
}
If you want to change the line which indicates the current menu item as well, please add this as well:
.btMenuHorizontal .menuPort nav > ul > li.current-menu-ancestor > a, .btMenuHorizontal .menuPort nav > ul > li.current-menu-item > a {
-webkit-box-shadow: 0 -3px 0 0 #ff0000 inset;
box-shadow: 0 -3px 0 0 #ff0000 inset;
}
Change the color codes accordingly
Kind regards,
BoldThemes team
Thank you! Thank you very much indeed!
Hi, this is a pre-sales question. I would like to purchase this theme but there is ONE problem in that your main menu is not keyboard accessible (as you tab through the menu, the sub-menus don’t appear). This is important to me (basic accessibility) all the time but especially for medical use. Is there any way you could update this so that people who are unable to use a keyboard can access this menu? Thank you.
Hi,
Thanks for heads up related to menu accessibility. Unfortunately we are not able to add keyboard support to theme’s menu in near future.
Kind regards,
BoldThemes team
Hi, I need a little help. I want to do some changes under a section 3 (Medicare – Clinic theme). I want to change a current style of an image on hover (mouseover) (I want to have an effect of background scale). I’ve added a class to an image but it doesn’t work. Is that anything more I can do?
Hi,
Did you try to add the class to the image element and you need to add the class to an image tag instead?
Kind regards,
BoldThemes team
Yes, I’ve tried to add a class to the image element. I dont’ know what do I need to do.
I’ve achived this effect only when I open a page but it doesn’t work on hover at all.
Hi,
Can you point us to the url of the page where you have managed to implement the effect? Thanks in advance.
Kind regards BoldThemes team
Hi, I need to work in “coming soon mode”.
It’s a Medicare theme, home page, section 3 – I added an inline style to “column” item (css: transition: all 5s ease; background-size: 350%;)
I’ve also tried to add it to an image item but it was not working..
Hi,
Please add extra class name myPhoto to image element and add the following Custom CSS to Appearance > Customize > General Settings, custom css field:
.myPhoto .captionPane {
display: none !important;
}
.myPhoto:hover img {
transform: scale(3.5);
}
.myPhoto .boldPhotoBox img {
transition: all .5s ease;
}
If you want to leave the caption pane (semi transparent div over the image on rollover)
do not add the first one:
.myPhoto .captionPane {
display: none !important;
}
Add myPhoto extra class name to each other photo where you want to change the rollover effect.
Kind regards,
BoldThemes team
Thank You, after a small changes it works perfecty. I have one more issue. I need text to be not under the image but on it (like a top layer). Will you be so nice and help me to do that?
And one more thing. When I display list of posts which belongs to one category or tag, a kext appeares “Notice: Undefined variable: dash in /usr/home/odm/domains/kursmasazu.com”.
Hi,
In order to add text on top of image, you need to assign a class to the image (for example imageWithText) and add something like this to custom CSS:
.imageWithText .btImage::before {
content: "Caption";
position: absolute;
left: 10px;
bottom: 50%;
}
In relation to the second issue, we would need a link to a page with the issue so we can take a closer look. Which shortcode or widget are you using to display a list of posts?
Kind regards,
BoldThemes team
Hi after adding a css there is a tiny “caption” text but it’s not a text from a caption box (section 3, image no 1 https://kursmasazu.com.pl/)
A second issue: https://kursmasazu.com.pl/kategoria/kurs-masazu/
Hi,
Ok, now we fully understand what you want to do. Please add the following inline style to header element which is below the image and remove previously suggested class name:
position: inherit; margin-top: -100px;
Related to second issue, we have escalated it to our developers and we will let you know once we get the info back – most likely tomorrow.
Kind regards,
BoldThemes team
Hi,
Related to notice issue – can you please edit /wp-content/themes/medicare/views/post-list-standard.php and at the top of the file, add
$dash = '';
just below
$supertitle_html = ''; $subtitle_html = '';
so you end up with
$supertitle_html = ''; $subtitle_html = ''; $dash = '';
It should resolve the issue. Please let us know if it does – we will add this to all future updates so you are on a safe side in regards to updating the theme.
Kind regards,
BoldThemes team
Yes, it resolved this problem. Thank You very much for help
Hi, it’s me again ;P I hope it’s the last question. How can I change text color into white (Home -> section 3 -> text on top of image https://kursmasazu.com.pl/)
Hi,
Are you going to use the Caption text which is currently over the image (method described in our initial comment) or the entire header which is currently below the image (as described in our later comments)?
Kind regards,
BoldThemes team
entire header
Hi,
Please add to all headers which you have moved upwards Extra Class Name – whiteHeader and then add the following statements to Custom CSS fields of Appearance > Customize > General Settings panel
.whiteHeader .btSuperTitle, .whiteHeader .headline {
color: #ffffff;
}
It should color all headers with associated whiteHeader class into white color.
Kind regards,
BoldThemes team
Another isuue appeared. I want to have a short movie on my website, it’s a .wmv file. Just look at the link: https://kursmasazu.com.pl/masaz-tensegracyjny/
Hi,
This is the error which comes from WordPress default video player. The problem can be in video encoding – have you tried converting the video to mp4 and place it on the page in that format?
Kind regards,
BoldThemes team
Hi, I did as You have said but it didn’t change color of headers
“Please add to all headers which you have moved upwards Extra Class Name – whiteHeader and then add the following statements to Custom CSS fields of Appearance > Customize > General Settings panel
.whiteHeader .btSuperTitle, .whiteHeader .headline { color: #ffffff; } “
Hi,
Currently your custom css has following code:
.tlo {background: rgba(9, 171, 169, 0.6); .whiteHeader .btSuperTitle, .whiteHeader .headline { color: #ffffff !important; }
This is not valid, you are missing one } before .whiteHeader . It should be:
.tlo {background: rgba(9, 171, 169, 0.6);} .whiteHeader .btSuperTitle, .whiteHeader .headline { color: #ffffff !important; }
Kind regards,
BoldThemes team
how can i create carousel with custom contents?
Hi,
Can you please explain us in a little bit more detail what you mean by custom contents? Thanks in advance.
Kind regards,
BoldThemes team
I can’t find a way to add that API Key for Google Maps…where can I do so? I tried to do it in Plugin Editor and search for it in medicare.php…however, there are no lines of code with an API Key..so I can not overwrite the info.
In the Builder as well, I can’t find a field where I can input that API Key.
Hi,
Please refer to online documentation related to Google Maps element – http://documentation.bold-themes.com/medicare/theme-shortcodes/#google-maps When you edit this element you should be able to view API key field where you can paste the value.
Kind regards,
BoldThemes team
hi, pre-sale question: does the theme comes with PSDs included? thanks.
Hi,
Medicare does not come with psd files included.
Kind regards,
BoldThemes team
ok, thanks
Great theme easy installation, only i would love to know what the home page picture best resolution is?
Hi,
For hero images, you should use 1920px in width. The height depends on the height of the hero section, whether you intend to use parallax etc. For full screen hero sections you should have 16:9 aspect ratio, which translates to 1080px.
Kind regards,
BoldThemes team
How can I create a similar table content
http://www.calgarywestmedicalcentre.com/uninsured-services.htmlHi,
By default, WordPress text editor does not offer user friendly table editor. Our suggestion is to use third party plugin such as: https://wordpress.org/plugins/tablepress/
Kind regards,
BoldThemes team
Hello, can we change the theme language into Turkish
Hi,
The theme comes with respective .pot files for translation using either poedit or third party plugins such as Loco translate. So yes, you can translate the theme into Turkish.
Kind regards,
BoldThemes team
Turkish language file is not available, I need to translate with poedit do I understand correctly. Dear BoldThemes team.
Hi,
Yes that is right, you have to translate using poedit.
Kind regards,
BoldThemes team
why we cant choose the color of our header text, im desapointed, so issue in your template like border, background color ..
Hi,
By default, headers are colored in accent color chosen in Customizer. This way, we make sure that design elements throughout the site are consistent. If you want to color your header your own way, the easiest way is to add a custom class to Custom CSS field of Appearance > Customize > General Settings, for example myHeader:
.myHeader, .myHeader .headline {
color: #ff0000 !important;
}
And then add myHeader to Extra Class Name field of all headers you want to to be red. This solution is superior in terms of flexibility than assigning color attributes to each header individually, since later on you can change the color in one (Custom CSS) place and it will affect all headers with myHeader class.
Kind regards,
BoldThemes team
Hi, I wanna buy this theme but it will be limited with bold theme codes bundles. Is there a visual composer version? Thanks
Hi,
Thanks for reaching out. Currently there is no Visual Composer Version.
Kind regards,
BoldThemes team
how can i create sub sub menu without any style issue?
Hi,
Can you please tell us in a little bit more detail what type of style issues are you experiencing – a screenshot would be great (please send it to info@bold-themes.com) and the url of the page with the issue?
Thanks in advance.
Kind regards,
BoldThemes team
IT’s really annoying that I can’t change the text size in the text sections. For example I edit the test – that should be the html and it rips off all the custom html elements I want to add. If I want to increase the font for that specific text element I can’t … or is a way around. I really need to be able to customize specific elements and html codes should not be ripped off.
HELP
Hi,
If you are using text element, you can freely add html tags and they will be preserved.
If you are using some other element the best way to do this is to define a class name for that element – Extra Class Name(s) property and add Custom CSS code to Appearance > Customize > General Settings which will change the css property you want to change. This way you can use the same class to alter the look of other similar elements instead of adding manually html entities to text
Kind regards,
BoldThemes team
I am using the text element and it’s not making any difference. After safe is it totally ripping out the customized html codes. This is why it drives me crazy. It doesn’t work. In ever other theme I been using it’s just so easy to make changes but these themplate does not allow me to use the text element and then use custom html.
I really need help with this
I was able to increase the font but for the love of my life I can’t add the
or it will just remove it. This is the worst text element I ever had to deal with. Just annoying as it can be
Here is the link http://box2040.temp.domains/~intreps1/newsite/physiotherapy/ before the bulleted lists I would like to have a space line, just a simple space and can’t make it happen. It pisses me off so much when I spend precious time with something that should just work.
Hi,
Currently you have added the following style to ul elements:
style="font-size: 16px;"
why don’t you change it to:
style="font-size: 16px; margin-top:20px;"
it should do the trick
Kind regards,
BoldThemes team
