213 comments found.
Its works with WP 5.1 & Gutenberg
Hi,
Yes, the theme is WordPress 5+ and Gutenberg compatible!
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
hey do you include the html template for this theme?
Hi, No, HTML files has not been included to the theme package. Actually we don’t have HTML version of it.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Hello! I am intending to buy your theme. I just have a question. Is your theme fully compatible with learndash plugin? Best regards, Lisa
Hi Lisa,
We didn’t test the plugin but we can provide you with a test install and you can try yourself. Please contact us through the form on this page https://themeforest.net/user/stmcan if you are interested. Best Regards.
Just wanted to double check to see if you will be continuing to update this theme. I LOVE it so far, but hope that it is ‘future proof’ with emerging Elementor updates. Thx!
Hi, Yes we update our themes consistently. There is going to be a new update very soon. Thanks for choosing our themes. Best Regards.
What icon set does this theme use? I am thinking of using it for a different type of business and want to know how flexible it is.
Hi, We have these icons included https://goo.gl/7gghGW and there is also Elementor’s icon set https://pojome.github.io/elementor-icons/ You can even customize the icon set by following this tutorial https://support-rt.com/forums/topic/tutorial-adding-custom-font-icons/
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
hello, we like the Health & Organic WordPress Theme. when we buy this theme, are all graphics, photos and psd files included like in the demo?
Hi,
You can install the demo but some of the photos that used for the demo requires a personal license. If you would to use them you can buy your own licenses, links have been included to the license documentation. We have used Sketch to design the theme, you can contact us anytime if you’d like to get the file.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
How can i change to “user icon” on the top right to go to the ‘my account’ page vs it opening the side panel and having to click the ‘my account’ page there when logged in. thanks.
Hi,
You can put the following function to the end of your functions.php
/**
* Creates a user button
* @return output
*/
function rtframework_user_button(){
if( ! class_exists('Woocommerce') || ! rtframework_get_setting( "header_user" ) ){
return;
}
echo '<li class="user tools-icon"><a href="'.get_permalink( get_option('woocommerce_myaccount_page_id') ).'" class="naturalife-user-menu-button-2"><span class="ui-icon-profile" /></a></li>'."\n";
}
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
HI there, the demo is not importing is there a solution for this?
Hi, We have just replied your question on our support forum at https://support-rt.com/forums/topic/demo-not-importing/
Hi there, Could you please advise how to add SVG logo on the website? I am using SVG Support plugin but the logo is not showing up. I wants to have a sharp logo. Thanks for your help,
Hi, You can use the solution on this URL https://support-rt.com/forums/topic/uploading-svg-logo/
Thank you for wonderful support.
How can I put video in the slider?
You can use Revolution Slider ( included to the theme ) for video support.
Hi there, How can I make ken burns effect on the slider (elementor) without using revolution slider? Thanks,
Hi,
Unfortunately, Revolution Slider is the only option in that case. The effect cannot be applied to the content slider.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Ok no worries, one more thing. I can’t see comment option on the portfolio single pages. I have added few comments from the backend but it doesn’t appear on the frontend portfolio page. Thanks,
Hi,
You can add this function to the end of your functions.php to enable portfolio comments;
/**
* Portfolio post comments
*
* @return HTML
*/
function rtframework_portfolio_comments() {
if ( ! is_singular( "portfolio" ) ){
return;
}
?>
<div class="content-row default-style fullwidth">
<div class="content-row-wrapper default row">
<div class="entry commententry col col-12">
<?php comments_template(); ?>
</div>
</div>
</div>
<?php
return;
}
Please note that this will be a native and an optional feature in the next version.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Thank you providing wonderful support. Cheers!
You are welcome!
Dear Stmcan, Could you please help me with the following thing:- 1. How can I make overflow Logo Over Menu? 2. How to add particle effect on slider revolution or elementor slider?
Thank you for your help, With regards,
Hi,
1) You can change the header style via Customize / Styling Options / Header https://cl.ly/d905f0fb1ed8/Image%202018-10-26%20at%204.46.50%20AM.png to change logo position but there is no overflow logo option in the theme.
2) Unfortunately, there is no built-in feature for that.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Thank you for your reply, if it possible with custom css?
I don’t think it is a good idea for the theme. Did you check your Business Lounge theme which has good options for it as default?
Is there anyway to place the price below the product title and have them centered? Long Product names makes the current layout look odd. Thanks
Hi,
You can put the following CSS code into Appearance / Customize / Additional CSS to make the title, price and cart button centered.
.woocommerce .products .naturalife-product-content-holder{
text-align:center;
display: block;
}
.woocommerce .products .price{
text-align:center;
}
.woocommerce .products .button{
position:relative;
bottom:5px;
}
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi,
What is the EXACT shortcode for a button, which open the link “_self”...? It’s totally confuse the shortcode help in admin…
Thanks
Hi,
In case you missed, you can access the theme shortcode via Admin panel http://docs.rtthemes.com/naturalife-documentation/#section-135
The shortcode should be like this;
[button button_link="http://google.com" button_text="TEST BUTTON" button_style="" button_arrow="" button_rounded="" font="" button_size="" button_icon="" button_align="" link_open="_self" href_title="" id="" class=""]
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
is this theme have user registration form on slider
i want to buy this theme plz conform me is there registration form on slider menu
Hi,
There is no default feature like this but you can use shortcodes with Revolution Slider like this https://www.themepunch.com/faq/add-contact-form-7/ By the way, Revolution slider has been included to the theme for free.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
In this theme only user login form. Its have no registration option
Where a new user sign up
The login form is related to WooCommerce and the registration option can be enabled via WooCommerce settings. You can only use the side panel registration form with WooCommerce.
Nicely scripted and easy to instal. I recommand it !
Thank you for your kind review.
Hi! How can we add portfolio category filter with an elementor? It works when we add it via short codes. But with elementor editor it doesn’t show
Hi,
Please make sure the option has been checked https://cl.ly/c4c1b5ceb832/Image%202018-10-02%20at%203.17.07%20AM.png and note that the option is only available for Metro and Masonry layout options.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi,
I bought the template but the Demo Import takes longer than 3h and is still running 
Someone more info about?
I’m installing it offline via XAMPP
Hi,
Please make sure your server meets these requirements http://docs.rtthemes.com/naturalife-documentation/#article-116985
You can also try to import manually via WordPress / Tools / Import. The XML files can be found inside the “All files and documentation” package / Demo Contents folder.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi! We can not register to submit a support ticket (it says our purchase code is invalid some how) – we have a problem – we can not edit shop page with elementor (“The preview can not be loaded”). Thank You!
Hello, We have just fixed the issue, please try again to register. Thank you.
Best Regards
Hi,
You are right about it. Please follow these steps;
1) Disable and delete the Naturalife Lounge Extensions Plugin via Plugins. 2) Go to add new plugin and upload this one instead https://cl.ly/0d2923208dfe/download/naturalife-extensions.zip
The fix will be included in the next update as well.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
hello, the links and buttons (navigation do not work on every page) https://mtechwellness.com/product/mpulse-1/
Hello, We have replied your quest on our forum https://support-rt.com/forums/topic/i-cannot-access-menu-or-buttons-on-thepage/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
I tried to make a support ticket and registry in rtthemes with my Purchase Code, but I didnt get a confirmation link to my email address. Can you help?
Hi,
Please check your junk/spam folder also for the confirmation mail or contact us via the form at https://rtthemes.com/contact-us/ and provide us your registered email so we can activate the account for you.
Please feel free to ask if you have any further questions. Thanks for purchasing our themes!
Best Regards
