485 comments found.
Hi, I got a notice for Theme update available.
Can you advise what all is updated, so that I can decide if or not to update at the moment or do it at a later date. As the update incorporating all the additional changes that I did myself will be a huge additional work, I would like to know what additional changes that you have done to the latest update.
Would it be possible to add an update documentation list by date to the “Item details” at the bottm. That could be a huge help.
Please advise, Thanks Perke
hi
if your’re not using child theme, your custom php/js changes will be removed. But update doesn’t effect css file which you save in the customizer
moreover you can see changelog here https://support.stylemixthemes.com/changelogs/transcargo/
regards
Hi, how to translate words in vacancies like “job position title” “Department” “Project Location” ecc Thx, David
Hello,
Please follow this manual to change these strings on your site: https://support.stylemixthemes.com/how-to-translate-or-change-strings-of-the-theme-and-plugins
regards
Thanks, i tried with locotranslate but it doesn’t work when i save the translation nothing change
I’ve solved, my lenguage was set on English
hi
we’re glad that you’ve resolved on your own
regards
Hi, is it possible to select menus for different pages?
Hello,
There is no such kind option by default in the WordPress and you need to use an additional plugin for that.
regards
how do i get rid of the string of code at the bottom left of every page!! i asked for assistance a while ago but no solution and this site will need to go live soon. the text is: String(0)”” i look forward to your responce, please do not respond by asking me to contact support that has expired i i dont believe i should pay £50 for a fix that is an issue with your product.
Regards Sheldon
hello
we need to check your admin panel, to find out what is causing such issue, so you need to renew your support, otherwise we can’t help you
regards
WHAT A SURPRISE!
I see a couple of other people have had this so its a known issue surley you can just tell me how to fix it and ill do the work?
The mentioned issue isn’t common and we can’t give you any solution without checking your website. We don’t force you to renew your support. You can send a request in our ticket system without any problem and restrictions. So please create a ticket with your site credentials and our support staff will kindly assist you.
regards
i need to appologise!!! im moaning at the wrong people here lol different theme altogether! totally my bad appologies! ill give you 5 stars for this!!
No problem 
Please feel free to contact us if you have any problems regarding the theme.
regards
Hello, i have issues with map and it says This page can’t load Google Maps correctly. can you help
also the header slider not working and some time show a negative film effect
Hello
1. please follow this manual https://developers.google.com/maps/documentation/javascript/get-api-key2. please make sure that you haven’t modified slider revolution settings, by deafult settings this shouldn’t happen
regards
you can use this css also
.slotholder {
filter: none;
}
hello sir where can i upload my pdf file for download pdf?
Hello,
Please try to use the “Button” element with a custom link for a PDF on your site.
regards
Hello there, great theme! But is there anyway to disable headers on specific pages? Not to just make them ‘transparent’ etc. but to just get rid of them.
Kind regards
hello
yes we can do it with custom css codes
regards
Fantastic thanks, is there any chance you can post the custom css here? Or will there be a future update to the theme that will allow users to disable title header?
Kind regards, Spencer
hello
please send us link here, we try do disable it
regards
Hello,
How to set only one place in google map? When I enter one location, it’s located on the left ( row is streched with paddings) but I’ve got lot of empty space now. can I at least center that one location? Thank you
Hello,
Please submit a ticket with your site credentials and our support team will provide a custom CSS for that.
regards
Can i modify services sort in grid services ?
Hi,
You can use a Post Types Order plugin in order to change the order of the services posts. Please let us know if it doesn’t help.
regards
Can support multi language ? thanks
Hi,
Sure, the theme is compatible with the WPML plugin.
regards
Hi,
Is it possible to have a Onepage website with your theme ?
Thank you
Hi,
Sure, please have a look at this video tutorial in order to make a one-page website. Let us know if you have any difficulties with this.
regards
Hi, thank you for the tutorial, I don’t have the possibility to select “One page” in the option section of the page… So it doesn’t work…
hello
you need to create new menu called “One page”, and assign it row ID to the custom links, if you have any difficulties please create a ticket we’ll help you
regards
Thank you, is it possible to have a “smooth scroll” ?
hello
if theme is not providing smooth scroll, please try to use third party plugins to do it, e.g https://wordpress.org/plugins/page-scroll-to-id/#installation
regards
Hi I have problem with revolution slider. It is getting grayscale after some time. Are there any issue? Oka shu muammoni bir ko’rib beringlar endi
hello
it is happening due to filtration in transitions, please try to use this css.slotholder {filter:none;}
regards
Hi I have bought the template, but I can’t see html template. I need html version. Can you help me please?
Hi,
Sorry for the delay in response. Unfortunately, we don’t have HTML templates of our themes.
regards
Hello, Please I need help on uploading new photos to the theme and also need assistance with the footer by placing them side by side as it is in the demo. Thank you.
Hello
please follow this manual to import demo site https://support.stylemixthemes.com/manuals/transcargo/#activation https://support.stylemixthemes.com/manuals/transcargo/#installation1regards
hello ad,
I want to edit the mobile interface (edit, delete) on the home page with content:
“UNBEATABLE TRUCKING SERVICE
Starting from loading to unloading and maintaining the highest standards in terms of safety while in transit, we take nothing to chance.”
I tried to search that part but did not see it. Please direct me. Thank you
Hello
Please create a ticket with your site credentials and our developers will check it for you https://support.stylemixthemes.com/tickets/new/regards
My questions are: 1. Is everyone face this problem? Any fast solution? (besides enabling billing) 2. Any alternative ways for us since we just would like to make visitor “see” the map without interactive? 3. Will your theme being updated to let us (user) to switch to other map like HERE, Bing ? Appreciate your help!
Hi,
1. This is a standard option of Google Maps. You need to add your billing details in order to load maps more than time on your site. The theme doesn’t control this process by default.
2. Alternatively, you can remove the Google Map module from your page and use iframe of another map service.
regards
Hi! I would like to use the “Track Your Shipment” function, please guide in detail !?
Thanks
Hi,
You need to edit the shipping form from the header.php file by including your custom tracking system.
This one for example: https://wordpress.org/plugins/wpcargo/ or this service: http://www.wpcargo.com/
regards
Hi,
How do I rename a category in the “SPECIAL SERVICES” element? Thanks
Hi,
This element displays Service post types in carousel mode. Unfortunately, the Services post type doesn’t contain a category option by default.
regards
I cannot add branches to the branch page it only accepts 5?
Hi,
Sorry, could you please clarify which page did you mean? Could send us a link to that page? Thanks in advance!
regards
I have added the branches to the drop down menu on the top header but it will not accept the new branch on the branches page it will only let me show 6 branches and no more need to have no var restriction on this page please.
Hi,
You can add up to 10 branches from Customizing ▸ Header ▸ Top Bar area http://prntscr.com/ld7ugc
regards
It is not adding from the header yes I understand that wrks it is when you add them in the branches widget they show but do not show on the branches page! There is only 6 showing and I need more branches to show on this page
http://www.qualityfreight.co.uk/our-branches/It is a problem with the actual PAGE and the branches widget. You can add branches through the tool on the wordpress sidebar in the main dashboard but you cannot add them to the actual page a it is limited to 6?
It is a problem with the actual PAGE and the branches widget. You can add branches through the tool on the wordpress sidebar in the main dashboard but you cannot add them to the actual page a it is limited to 6?
It is a problem with the actual PAGE and the branches widget. You can add branches through the tool on the wordpress sidebar in the main dashboard but you cannot add them to the actual page a it is limited to 6?
It is a problem with the actual PAGE and the branches widget. You can add branches through the tool on the wordpress sidebar in the main dashboard but you cannot add them to the actual page a it is limited to 6?
I have resolved this issue many thanks.
I have resolved this issue many thanks.
We are glad you’ve figured out a way to resolve your issue. Please let us know if there any problems else.
Hi! How do I edit the mobile interface of my home page? Thank you.
Hello
Mobile responsive layout is predefined our support team will help you, modify specific place
regards
Hello! I want to edit “CALL FREE: +1 212-226-3126 info@transcargo.com” how do I do? Thanks verry much
Hi,
You can edit the top bar section under Appearance -> Customize -> Header -> Top Bar section – http://prntscr.com/lciua0. Please let us know if you have additional questions.
regards
Hi,
I want to change the header font Slide (Road Freight, Air Freight, Sea Freight, Warehousing) of Slider Revolution plugin. Please guide.
Thanks
This section uses own styles and font family can be changed using custom CSS like:
body .rev_slider_nav .title {
font-family: Titillium Web;
}
regards
