56 comments found.
Hi, how can I replace front page slider with my own
Hello, Dear Customer. First of all, click WP Dashboard => Pages => Front page and deactivate default slider here: http://prntscr.com/o6t3lq Then you may add in text block the shortcode of your custom slider: http://prntscr.com/o6t4nr and http://prntscr.com/o6t5bl Best Regards!
Thank you very much. One more quick question… how to adjust spaces between two sections.. thanks
Hello, Dear Customer! The first way is to place divide element via page builder between 2 sections: http://prntscr.com/o6wq5y and http://prntscr.com/o6wqol Besides you may increase padding for sections: http://prntscr.com/o6wr0i and http://prntscr.com/o6wros Best Regards!
Hi, sorry to trouble you guys again…. I have to add Gallery section to my site.. however, I cant find a way to edit Gallery Regular by replacing images of my own. Also I want to add subsections to the gallery, for example: Mens | Women | Kids….
Hey! I have figured it out… thanks
Hello, Dear Customer! Thanks for informing us about positive result. Best Regards!
Hi,
Once I use lazy load plugin, the thumbnail can not work. Can you help to fix it?
Hello, Dear Customer! Very often such plugins affect the work of galleries. Please try some other plugin which has non-conflict mode, for example: https://wordpress.org/plugins/a3-lazy-load/ Best Regards!
can not work. The thumbnail still have problems. Can you help me to fix it?
Hello, Dear Customer. In this case please email us at support@wprollers.com and we will assist you. Best Regards!
Hi, I have sent email. But no reply
Hello, Dear Customer. Thanks for your email. We have received it, now we resolving your issue. Soon we will inform you about results. Best Regards!
Thank you
Hello, I installed a template, made a page and noticed that the contact form does not work, it should send an email to the post office, instead it updates the page, help please fix this problem
Hello, Dear Customer! Please email us at support@wprollers.com and we will assist you with great pleasure. Best Regards!
Hey my Unison plug in is not in conflict with my theme and when I activate it the page wont load.
nvm see you replied up there ^^
Hello, Dear Customer! Usually this issue occurs due to the outdated version of your PHP. Please check your current version of PHP and if it is lower than 5.6.33 – please switch your current PHP version to 5.6.33 It is possible to perform via cPanel or other similar control panel for the hosting. You may also ask your hosting support to upgrade PHP version. We can assist you additionally to resolve this issue, for this please send us your WP Dashboard, FTP and cPanel login/link/password at support@wprollers.com Best Regards!
Hey there!
When I activate the unison framework that this theme runs off of my site doesn’t work anymore, the homepage just contentiously loads – anyone know why that is happening?
Hello, Dear Customer! Usually this issue occurs due to the outdated version of your PHP. Please check your current version of PHP and if it is lower than 5.6.33 – please switch your current PHP version to 5.6.33 It is possible to perform via cPanel or other similar control panel for the hosting. You may also ask your hosting support to upgrade PHP version. If you have additional questions – please email us at support@wprollers.com Best Regards!
it worked! thanks so much
We are glad to assist you! 
Best Regards!
Hi,
I need you help. How can i disable shopping cart function on when i move mouse on the image?
Can you help?
Your reply is appreciated
Have a good day
.product .item-media:hover .product_buttons {
opacity: 1;
-webkit-transform: translateY(0);
-ms-transform: translateY(0);
transform: translateY(0);
display: none;
}Then save changes and check results at front-end. Best Regards!
Thanks for your fast reply. Another question, after I installed SSL, Icon does not work. How to fix?
Hello, Dear Customer! In order to fix mixed SSL content issue on your website, please download and install this plugin: https://wordpress.org/plugins/ssl-insecure-content-fixer/ Then click WP Dashboard => Settings => SSL Insecure Content => select Widgets => Save changes.
Also it is possible to fix via htaccess only using FTP: https://help.dreamhost.com/hc/en-us/articles/215747758-Force-your-site-to-load-securely-with-an-htaccess-file Best Regards!
I have installed plugin and select widgets. But still does not work. Icon is still not shown. Can you help me to check? My site is www.ezihomcustom.com
Hello, Dear Customer! Please email us at support@wprollers.com and we will help you to fix this issue. Best Regards!
I have sent email. No reply
Hello, Dear Customer! Thanks for your email. We need access to your website, please check email. Best Regards!
Hello does Qtex template support multi language?
Hello, Dear Customer. Yes, the Qtex WordPress theme is possible to use as multilingual. For example, please read this article: http://modernwebtemplates.com/translate-wp-website-weglot-translate/ Best Regards!
i have drouble installing theme, can you help me out. in fact i have try to install “qtex-child.zip” it throwing a error.
when i am trying to install a completed download zip is not enought space.
finally i was able to install a “qtex.zip” but i could able to get completed sit theme.
following info
This theme requires the following plugins: Envato Market, MWTemplates Theme Addons, MWTemplates Unyson Extensions, MailChimp, Modern Web Templates Theme Widgets and Unyson. This theme recommends the following plugins: AccessPress Social Counter, Contact Form 7, Instagram Feed, Simple Registration for WooCommerce, Unyson WooCommerce Shortcodes, WooCommerce, WooCommerce Currency Switcher and YITH WooCommerce Badge Management. Begin installing plugins “
Hello, Dear Customer! IN order us to resolve and fix this issue, please send us at support@wprollers.com the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about these both points, only in this case we will be able to help you.
Best Regards!
Hello, How can I edit the logo size on the home page?
.logo img {
max-width: 160px;
}Then save changes and check results at front-end. Best Regards!
not working
Hello, Dear Customer! Please email us at ourtechemail@gmail.com and we will assist you. Best Regards!
Thank you for your email. We will reply you as soon as possible. Best Regards!
Hello, Dear Robert! We have sent you reply with necessary recommendations. Please check your email. Best Regards!
lot of issues with this theme basic plugins are missing from the site suddenly and also they are not being reinstalled ..please contact us immediately for support.
Hello, Dear Customer. Please describe your issue with more details and send us at support@wprollers.com the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points, only in this case we will be able to help you.
Best Regards!
we have mailed you pls check and respond
Hello, Dear Customer! Thanks for your email. We have sent you the reply. We need some additional info. Best Regards!
default plugins are missing from the site when trying to install the plugins like unison and contact form 7 getting the error as plugin not installed also woo commerce not working.
Hello, Dear Customer. Please describe your issue with more details and send us at support@wprollers.com the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points, only in this case we will be able to help you.
Best Regards!
Hi there, I really like this theme and i want to buy it.But i have several question?
How many color scheme? can i import full demo with images for test purpose i will eventually replace all the images with my company image. can i replace woo-commerce buy/add to cart option with inquiry button?
you can reach me at numaneee09@gmail.com also
Thanks
Hello, Dear Customer! Thanks for your questions. We have sent reply in details directly at your email. Best Regards!
Hello, I want to change the display of the pictures. When I click on it, it opens a window. I want it to change when I drag it to left or right. Also, I want it to zoom in on the picture when the mouse is on the picture. How can I change this?
Hello, Dear Customer. Thank you for this nice question. In this case please try this plugin: https://wordpress.org/plugins/wp-image-zoooom/ Best Regards!
When I click on the photos , it pop-up. I didn t Find the setting to stop this. https://imgur.com/a/scE8ahs I want it to change with the photo I clicked on.
//single product gallery
jQuery('[data-thumb]').find('a').each(function () {
jQuery(this).attr('data-gal', 'prettyPhoto[gal]');
});Save changes, clear cache in a browser and check result at front-end. We hope this solution will help you. Best Regards!
It did not solve the problem. It still pop-up. Look in this video how I would like it to look like. https://streamable.com/9f6os
Hello, Dear Customer! In this case please send us link/login/password for your WP Dashboard at support@wprollers.com and we will deactivate default pop-up lightbox for you. Best Regards!
Hello, I want to remove the login button to wp-admin from register page but I don t know how. What can I do ?
li.dropdown.login-dropdown {
display: none;
}Save changes and check results at front-end. Best Regards!
I do not want to remove the entire login page from above, just the login button on the registration page. The button from the registration page is redirected to the / wp-admin page, not to the customer page.
In this case, please open in code editor file header-1.php which locates in /wp-content/themes/qtex/template-parts/header/ and remove lines #120-122 an save changes. You will receive this result: http://prntscr.com/lnjbba Best Regards!
Hi, I have a configuration error, I think. In the home, the contact form is published in pages and in the post of the blog. I would like to be able to hide it permanently.
My Website is www.totcostura.com Thanks.
Hello, Dear Customer! Could you please email us support@wprollers.com and provide us with the screenshot of the areas with this issue? Thank you. Best Regards!
Hello, I just installed the theme And after the demo import all pictures are blured. What can I do?
Hello, Dear Customer! We use blurred images in order to prevent any copyright issues between our customers and the owners of the images. If you need the images in high resolution for demonstrative purposes – just send us at support@wprollers.com your FTP or cPanel details and we will upload them for you. Then please buy or replace these images on yours own. You may find the stock links for the images at the “Sources” chapter of documentation. Best Regards!
Hello, I would like to buy this theme But I need to know if it has an demo import. Also, I need to know if it’s Fully editable. I want to change some photos.
Hello, Dear Customer! Our theme includes demo content installation and contains flexible page builder. Please visit our online tutorial: http://webdesign-finder.com/docs/qtex/documentation_theme/index.html It contains videos with explanation about how to install and use theme. If you have additional questions – please ask us. Best Regards!
Why demo content images are showing blurred?
Hello, Dear Customer! We use blurred images in order to prevent any copyright issues between our customers and the owners of the images. If you need the images in high resolution for demonstrative purposes – just send us at support@wprollers.com your FTP or cPanel details and we will upload them for you. Then please buy or replace these images on yours own. You may find the stock links for the images at the “Sources” chapter of documentation. Best Regards!
I’ve sent FTP but not seen any changes. When you can push images for demonstrative purposes?
Hello, Dear Customer! We have performed your request. Please check your email. Best Regards!
Hello, We installed Qtex theme all are right, but qtex-share and qtex-search dont work, What could be happening?
Thank you so much!!
Hello, Dear Customer! In order us to resolve and fix this issues, please email us at support@wprollers.com and we will assist you. Best Regards!
Hello again, How can I disable woocommerce part of theme? I can’t remove chart icon from menu, I want to use just a corporate site, not a commerce system now. Thanks
.inline-dropdown .cart-dropdown {
display: none;
}Then save changes and c check results at front-end. Best Regards!
