1000 comments found.
All icon fonts included have an issue where they were not correctly converted from an SVG to a font. Notice that every overlapping segment leaves a transparent area in the icon, even in the marketing graphics on the themeforest page. This is not how the icons are supposed to look. Anyone have a fix?
Paid to renew support to ask about this issue, but their system still will not allow me to submit a ticket. Seems there is no point paying to renew support.
Hi there Scott,
I see you did get through to our support, apologies for any difficulty you may have had while your support was being renewed. We have replied on the support forum to your query.
Best,
Craig
Great product! thank you.
No worries, thanks for purchasing 
Hi, you upgrade but some pages CSS is crack.
- Search popup is crush/crack css (desktop and mobile is very bad) - Slide right menu is very bad css - please check other POP UP things.
Hello,
Thanks for reporting this issue. We have identified the bug and it will be fixed in an update to be released in the next couple of days. In the meantime you can add this to your custom.css file for a temporary fix:
.notification:not([class*=’col-’]{ margin: 0; }
Thanks,
Craig
Hi All,
We’ve just published Stack 2.0.5, a minor bugfix update.
Please see the changelog below.
-------------------------------------------------------------------
v 2.0.5 - 13 December 2018
-------------------------------------------------------------------
FIX - Fixed bug where form inputs zoom on iOS
FIX - Fixed bug where notifications overflowed window on mobile
Files affected:
-------------------------------------------------------------------
FIX - less/forms.less
FIX - less/notifications.less
FIX - css/theme.less
-------------------------------------------------------------------
Please don’t hesitate to raise any other issues with us and if you need support, please open a ticket at http://mediumrare.ticksy.com/
We are currently hard at work on a new item for Themeforest and look forward to sharing that with you soon!
Cheers, Medium Rare
Hey there, i am running a website on stack 1.5.2 – just wanted to change a few elements, but after updating to v2 the screen direction is changed (elements on the left moved to the right and vice versa) how can I fix this? Is it still possible to download the last Version with Bootstrap 3? thanks chris
Hi there.
Yes we can provide this. Plese contact us via the contact form here on Themeforest and we’ll email you with the file.
James
Dose the source code of the html builder included? and if yes can i run it locally on my machine?
Hello, Yes the builder is included in the download, but the source code is minified and obfuscated.
You are expected to run Variant on your own machine, it runs directly from builder.html in the download package.
Great template! will this template package come with demo images?
Hello, Yes it does. They have been sourced from Unsplash.com
No support since 5 days. What should we do? Do you have an email address?
Hello Christiane, we have replied to you on the support forum.
Thanks,
Craig
Hello,
There isn’t a preloader in Stack – were you referring to another template by chance?
Thanks,
Craig
In all ntml files there is this: https://yadi.sk/i/Ed4-wFz9cXWLUw
If this line is activated, the preload indicator appears.
When is a new version with bug fixes expected?
Hello,
Did you have a particular difficulty? We can assist via our support forum to organise a fix for the update.
Thanks
Craig
I wrote about Trigger Notification bug. And here in the comments there are more indications of errors. I would like to get the corrected version, and not to patch the mistakes myself.
Hi there,
Notification bug fix is coming in an update very soon. Just submitted the update to TF 
James
Issue with the logo in nav bar. I saw in another post that I need to add max high in custom css.
I added .bar .logo{ max-width: none; max-height: 150px; }
but nothing changed. The logo doesn’t take the right size, and worse, the nav bar is too small and shows only part of the logo. How can I get the logo in the right size, and the nav bar in the right high too ?
Bc of this issue I am forced to use the sidebar navigation, but it’s too confusing for most users, I think.
Hi there,
As mentioned before, http://mediumrare.ticksy.com is the place to open your support requests.
Please open a ticket there and we’ll gladly assist shortly.
James
I am not able to submit a ticket do ticksy. It asks me to log in with envato, but although I am logged in in envato (proof is that I can write here), the login to ticksy doesn’t work. Or it asks for the purchase code, and I don’t remember. Can I get help here? It’s much more convenient. Or can I send you an email to get support? Thanks
Hi again, there is no way to submit a ticket to ticksy. Now I found my purchase code, but then it says: Whoops, it looks like that email already exists in our system, perhaps you already have an account?
Too complicated!!! Can you please tell us how to get the logo AND the navbar at the right size? I have a logo attached that says “supported”. Is it possible to get support please? Thanks
Hi, I created a new account in ticksy, and submitted 2 tickets. Still no help. Trying on my own to find a solution makes things only worse. Now my navbar is totally messed up. Is there any way to get help? Thanks
Hi Christiane, We have responded via our support forum to this.
Thanks,
Craig
Please, can you help me with CSS? I replaced the logo in menubar, but i need to make it bigger. Now height is limited to menu row, i need the logo to be shown twice as big, but still fitting into menu bar. Thanks.
Hi there,
Please open a ticket at http://mediumrare.ticksy.com and we’ll be able to assist you with this.
James
Smooth scroll is not working at all, please provide me with classes and steps to set a menu link to smooth scroll to a section. Thanks
Hi there,
As you can see on the Wedding Home page layout, smooth scroll is in fact working. Please see this page for reference: http://trystack.mediumra.re/home-wedding.html
Add class inner-link to the links you’d like to animate with the smooth scroll effect.
James
thanks for your reply, it is working, I was using ”/#id” because the target section is only on the main page and the link wont work if I use ”#id” only as the menu is included in multiple pages.
If you can make the smooth scroll work with ”/#id” like href it would be a bit more stable feature.
But I now check if I am on the main page or not. Thanks for this great theme and have a nice day
Thanks for the clarification!
Hello, is it possible to embed videos other than youtube? I like the look of the media players, but nowadays youtube is not usable anymore for video embeds because you can’t hide the related videos anymore. Every time somebody puts a video on pause a big overlay appears with other videos you don’t want to appear. That makes youtube embeds useless. Can I host my videos on my server and embed them, or use wistia for exemple? (vimeo comes with the same issue like youtube). Or do you know any means to hide the “related videos” overlay? Thanks
Ok, I just found out how to embed a wistia video
The correct src is something like https://fast.wistia.com/embed/medias/yourvideo/
(without “swatch” at the end)
Works like a charm.
Thanks for the question and answer! Always best way to get support is through http://mediumrare.ticksy.com – but it is good that now the community can benefit from your findings!
Cheers, James
Hi. Can we change our own customised icons in the HTML?
Hi there,
The template comes with the IconsMind set (around 1000 icons) but you can of course change to use any pack if you are editing in HTML. IconsMind is set up as a font in Stack. Any icon pack should be usable, but some styles may not be prepared for those sets, which you would need to supply yourself.
James
Hello. I love this theme. Just an issue I found. When chnaging the Twitter button with our twitter name the twitter logo disappears. No matter how to modify the characters the logo strangely is gone. Twitter Feed 1 Gradient https://image.ibb.co/k3iqOV/Screen-Shot-2018-11-12-at-19-20-54.png
Hi there,
Very strange indeed! Please open a ticket at http://mediumrare.ticksy.com and we’ll gladly assist you there.
Thanks for purchasing Stack! James
How to subscribe and mail settings? I don’t have any subscription information to my mail address when someone subscribes.
Hello there,
Your email settings are in mail/mail.php. Email forms need class form-email on the form element.
Otherwise if you are using a MailChimp or Campaign Monitor subscribe form your subscribers will appear in a list on your account there.
For more support please open a ticket at http://mediumrare.ticksy.com .
Thanks, James
Hi Does the Destination Search work on the Tourism page under plain html?
Hi there,
No you’d need to hook up the search form using whichever CMS or content system that your database is linked to. This is just the HTML you’d use for the front-end.
Thanks,
Craig
Trigger Notification bug? https://ibb.co/m7aQ3L
Hello,
Thanks for reporting this. The solution is this CSS: @media all and (max-width: 767px){ .notification{ margin: 0; } }
Thanks,
Craig
It did not help.
Hi there,
I think this bug was one that we fixed in the latest update to stack. You can check it here http://trystack.mediumra.re/elements-notifications.html – please let me know what you find.
Thanks, James
Is this varient page builder is open source. can i use my logic in this builder to create some new template and can i sell that one
Hi there,
No Variant is not open source, you cannot use it in the way you described.
Thanks, Craig
