737 comments found.
Hi, Demo Import does not work with 5.02. Please help!! Thanks!
An Answer would be nice!
Hi,
Please follow the answer given in support forum and continue there for further inquiry.
Thanks
I have updated a ticket with some questions and maybe it needs some customization. Hope to get a reply soon. Thanks!
Hi,
Maybe you have bought the RnB Plugin. This is Turbo theme comment Section. But no worries. We have assigned a support guy for your question. He will reply you as soon as possible.
Thanks
guys can i send sms updates to my costumers and send mail before few days to remind them about their booking?
Hi,
Sorry, this option is not available.
Thanks
Very nice theme! But I coult not ınstall demo theme
Can you please check my #1781785 ticket. I’m in a rush
Please see the installation video: https://www.youtube.com/watch?v=YyHpmhaca20&t=0s&list=PLUT1MYLrVpA-d6LvXfnHwPdoNXpzM-URw&index=6
Hi,
Please follow the answer given in the support forum and continue there.
Thanks
You have not responded to the support form. I wrote my demo address there. I did everything in this video, but it wasn’t. Please check the support form.
my #1781785 ticket. I’m in a rush
replied. and give some update into your server.
Hi!
I’m going to create my first ecommerce site and I’ll use this theme because it fits all my needs. However I’m not sure how to proceed. It may seem a silly question but, do I have to install Woocommerce before installing Turbo? What about Jetpack and all that stuff Woocommerce tells me to install too?
Thanks
Hi,
You just have to install WooCommerce plugin . If you buy the theme, Our support team will help you for further installation process .
Regards
RedQ Team
Hi,
You just have to install WooCommerce plugin . If you buy the theme, Our support team will help you for further installation process .
Regards
RedQ Team
Thanks for your help and your quick reply!
You are welcome.
Hi, this is a pre sale question: The “RnB – WooCommerce Booking & Rental Plugin” is included with the theme? I’m interested in Request for quote option, thanks
Yes, The “RnB – WooCommerce Booking & Rental Plugin” is included with the theme
Regards RedQ Team
Thanks, another question. Is it possible use the theme in a subdomain of dirrent site (example: sub.domain1.com) and then, when the site is complete, transfer it on another domain (example: www.domain2.com)? Or i can use the theme only for a single domain?
Hello, Our regular license states that you can active the plugin on only one domain. So if you want to build the site in a staging site then after moved the site to the main domain you have to remove the plugin from staging site.
Regards RedQ Team
So, it’s possible to install on different domains but not at the same time, right?
Hi,
Yes. You are right.
Thanks
TEMPLATE 4.1 or 4.02 ?
Bonjour sur votre site vous annoncé en image la version 4.1 mais si on regarde le CHANGE LOG on est à la version v4.0.2 – 27 September 2018
Quel est la dernière version de votre template avant l’achat ?
Cordialement
Hello on your site you announced the image version 4.1 but if we look at the CHANGE LOG we are at version v4.0.2 – 27 September 2018
What is the latest version of your template before purchase?
cordially
Hi,
Our latest version is v4.0.4 . Unfortunately , the image was not changed. Thank you for mentioning.
Thanks
Can I manually block the calendar’s date?.... I want prebooking of 2 days ..but i couldn’t get the prebooking of 2 days on home page search form ….pls help
Hi,
You can manually block the calendar’s date. You can check it from here https://redq.gitbooks.io/woocommerce-rental-and-booking/content/availability.html
Thanks
Sir i want prebooking of 2 days in calendar
Means a person can’t book vehicle today and day after today…the booking should be start from 2 days ..pls help
Hi,
have you purchased the theme ??
Thanks
Hi, 2 questions:
When i install theme and demo Car rental, all the original pictures are blank, and i cannot use them, how i can solve that?
-Is it possible to make with that demo a Car Rental page for long therm, like leasing for 1-2-3 years(instead selecting days), select price per month, select miles per year…?
Is there any way to have theme in other language like spanish? Just one language, not both at same time
thanks
Hi,
Please open a ticket in the support forum with perfect screenshots and ask your queries there.
Thanks
Is there anyway to fix the “internet explorer” issue? It won’t load..
Can you please open a ticket in our support forum. Our theme works with all modern browser although we didn’t mention IE in our theme compatible list
Hi there !
Nice theme ! I had some problems but i managed to get over some. But i dont know why you are not replying back to me in the Support tickets ? I left you Lots of messages with 5 questions and you replied to only 1 , i know it has been only 2-3 days , but i am feeling neglected =/ Thank you
Hi,
Customer satisfaction is our highest priority. We are continuously upgrading our support system to give you better response. Sometimes we have to go through with lots of tickets and that’s why some of the messages are unintentionally not answered.
Thank you for understanding and continue there in the support forum. We will go through each of your questions.
Regards
RedQ Team.
OK, Thank you , I Will !
can i have User Name and Pass to login in your demo so i can check it out ?
Hi, This theme is made on one of our plugin RnB Booking Plugin. You can check the RnB admin demo here: http://demo.redq.io/rnbdemo/wp-admin/
Unfortunately we don’t have admin demo for turbo theme. You can check out our videos if you want to: https://www.youtube.com/watch?v=u_KGRCW3cWY&list=PLUT1MYLrVpA-d6LvXfnHwPdoNXpzM-URw
Thanks ! Can i know the plugins that i might want to buy ?
Hi,
If you buy the turbo theme, then you will get RnB plugin, Reactive Pro Plugin and Visual Composer Plugin . These plugins are integrated perfectly with turbo theme.
Thanks
So no extra paid plugin ?
No, All Included
Nice, thanks
Hi,
No, you don’t have to pay extra charges for this theme .
Thanks
Hi friend ! Are you planning to make the theme compatible with IE ? i checked and some functions are not loaded.
Thanks
Hi,
We used modern javascript in our theme. Some of the versions of IE does not support modern Javascript.
Thank you for understanding.
So its up to them ?
Hi,
Yes, If modern javascript supports, then there will be no issue.
Thanks
Thanks , i think this is the only small issue for the theme, anyway its perfect. i will buy it soon
Thank you .
I’m need the partial payment for feature. Thanks
Hi,
Can you tell me which plugin are you looking for ??
Thanks
Hello, sorry i’ve sent the wrong lilnk. here it its:
https://codecanyon.net/item/woocommerce-deposits-partial-payments-plugin/9249233Hi,
We didn’t test with this plugin. But we saw many rnb customers are using this plugin with our plugin. and they didn’t complain us.
Thanks
I have not been able to find a place to send my question.
“Hi, I’m interested on buying the Turbo Theme for a rental car solution but I need to clarify some questions before to proceed, I hope you can help me. Can I modify the reservation process to finalize in a reservation request (just an Email with info about the reservation) instead of regular payment Checkout?.
In addition to that, I wonder if possible to translate into spanish the administration pages (Pages about tariff administration, car upload, etc.)
I will wait for your info. “
Hi,
‘Can I modify the reservation process to finalize in a reservation request ‘—Yes, we have a request for quote option.
Yes, translation is possible.
Thanks
Thanks for your reply. I have one more question on this topic. At the collection points, we would put a field that would be “Airport”, but we need to be able to add a field below with the flight number. This would be possible?
Hi,
Sorry, this option is not available.
Thanks
how a bout google maps now …. its a payed service now :@
Yes, its paid service. It’s optional. If you don’t need map. then you can still use other features.
Hello, we have opened a ticket in your support system and we need an answer soon please.
Please check.
Can you please check my #1726340 ticket. I’m in a rush
i updated my #1726340, i have a problem with my turbo theme , Pages and Menus are missing from the Turbo Demo Importer
Check replies from our support forum.
It’s better now , but Turbo Demo Importer still not fully working please check ticket again
i updated my #1726340, I still have a major problem with empty menus and empy car listings please reply to ticket.
Demo importer is fully working now. We’ve fixed some minor issue and the update is not available on ThemeForest.
Thanks
Hello , My problem is still not solved. Can you please reply to my ticket
I just checked my ticket and it is not available anymore . Please Explain
New Ticket is up : #1729254
both or your ticket are available in your support forum. and we always recommend not to open multiple ticket at the same time.
Sorry for that , i thought the old ticket was void. I replied to the ticket. Please Check
Everything is perfect now , Thank you very much ! I still have a little problem though. Please Check Ticket. Thank you !
You’re welcome. We must reach you soon via our support forum.
thanks
Hi,
Please check the answers given in the support forum and Please be with us in the support forum. We have upgraded your support system and They are always keen to help you. We have also solved a lot of issues in our previous update.
Thank you for being with us.
Regards
RedQ Team
Everything is working perfectly now !
If there is any problems , I’ll contact you !
Thank you for your help !
You are Welcome !
I have a slight problem with WOOCOMMERCE please check ticket
Sure. You will get your response soon.
i replied to the ticket please check
Hi,
Thank you for your response. Please be with us in the support forum.
Thanks
Please Check
Still waiting for answer Please Check
Hi,
We assigned our developer for your issue. Please continue there . We notified automatically when you replied in the support forum. Don’t need to knock us here.
Thank you for understanding.
PLS Answer my ticket #1736906. My website need to be up tonight and it’s very urgent and i’ve been waititng for a response for 3 days now. If everything is done properly the way i asked for I’ll be happy to never bother you guys
Hi,
We’ve your issues are solved now. We’ve provided you details support via our support forum. Please check .
Hi , Thank you for all your help everyhting is perfect now. One last slight issue remains. Please Check.
Again Thank you for eveything. Great Customer Support !
You’re welcome. We’ve replied you again from our support forum. Please check.
Thanks
Hi, just a friendly reminder about ticket #1715453
Hi
I really like the theme and design option on your example but can you tell me if i could remove the booking features as i have my own iframe rental system i would be using
So i really would only want to use the theme design with possibly a homepage rev slider
Regards
Pete
yes you can use your own iframe based booking and you will able to use rev slider on home page too.
Hi where do I change the text for ex “PICKUP LOCATION” and the other texts on product pages?
Hi,
please go to settings->RnB settings->Display tab and change your text as your wish.
Thanks
I can’t see the RnB setting anywhere in the backend…
Hi,
You have to go WooCommerce -> RnB settings for that.
Thanks
I found it, thanks now i just need to find where i can translate /day to /dag, where do i do that?
Hi,
Please open a ticket in the support forum. Our support guys will help you.
Thanks