65 comments found.
I am not able to download certain plugins. Somehow the revolution slider plugin keeps failing
Hello,
Please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards
Dear Officer,
How to disable the popup? Thanks.
Hello,
Thank you for choosing our theme!
You can easily remove the pop-up under WP Dashboard > Settings > Popups. In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
does this theme support recurring payment or can user buy package monthly basis?
Hello,
Thank you for contacting us!
While it sounds like a fantastic idea for future development, we do not have such a feature available yet. To have it implemented an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
I am planning to purchase the theme, but is there any possibility to understand how much is the compatibility with elementor editor, can we edit everything, or there are fixed widget created in elementor where we can edit the content.
Hello,
We appreciate your interest in Coworking!
The theme is built with the Elementor free version and includes a variety of custom Elementor widgets that are specifically designed to work with the theme’s layout. These widgets make it easier to add and display content without needing to design everything from scratch – https://coworking.ancorathemes.com/doc/#shortcodes
You can edit most parts of the theme using the Elementor editor, such as text, images, and general layout. However, some of the custom widgets might have preset designs or functionalities where you can only edit the content (text, images, etc.) but not the widget’s overall structure. These widgets provide convenience by maintaining the design consistency of the theme. If you’re looking for total flexibility in layout and design, you may want to consider upgrading to the Elementor Pro version, which unlocks additional customization features.
Regards.
A lot of pictures / photos are used on your demo-website. Can I use them on my website or do I have to buy / license them separately?
If I have to buy them, can you send me a list with the links to these images where I can buy them?
is there any restriction for site limit based on license?
Hello,
Thank you for your interest in our theme!
One theme license can be used for one website/domain only. With a single regular license, you are not allowed to create multiple websites. For multiple websites, you will need multiple regular licenses. Please check https://coworking.ancorathemes.com/doc/#general_information_license
Regards.
Hi,
I have a project that involves multiple cowork locations. Does the theme have the option to have multiple locations?
Thank you
Hello,
Thanks for your interest in our theme!
Yes, it is possible to use the theme for multiple locations.
You can add multiple address markers on the Google map. You can add multiple custom calendars for booking, and use different calendars for different locations.
Let me know if you have any further questions.
Thankshello, I would like to ask before I purchase, the first Q is, is there any plugin to manage access the building ? like sending a code or any thing for night access. The second Q is , is there any plugin for printing management ? to manage the number of paper printed on each clients account. Regards
Hello,
Thank you for your interest in our theme!
While your suggestion sounds great, unfortunately, the features you mentioned are not currently available in our theme. To implement those features, you would need to use additional plugins. We recommend reaching out to our Customization studio, which you can contact through this link: https://themerex.net/support/ (select the “Get a free quote” category). They will be more than happy to assist you in finding a suitable solution.
Regards.
Hi.. presale question..
Can this theme allow others to “add their space?” So, can Commercial property, Coworking spaces, Workspaces and Landlords add their space to rent out using a “Book A Tour?” or is this theme only for one single location?
Best, Winners!
Hello Winners,
Thank you for your interest in our theme!
While it sounds like a fantastic idea for future development, we do not have such a feature available yet. To have it implemented an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Hello, i really liked the theme but i am worried about the performance. When i tested on gtmetrix was is low scored. Is it possible the make the performance A with optimizations? Thank you.
Is the problem about being a demo or javascript code or anything else or there is no problem?
Hello,
Thank you for contacting us!
Please note that we haven’t optimized our demo site speed-wise, because we wanted to show all the possible features our theme offers – so there’s a lot of content. If you check the demo preview page using Pingdom speed test, it is loaded in 2.11 s second: https://prnt.sc/SqvuSbHuuDXR
Website loading time depends on many factors like your server response time, image optimization, caching etc. Our support team tests the site of each user on request, and provides individual tips for improvement. Just provide your website url in the support ticket at https://themerex.net/support/
Regards.
Hi, I’ve noticed that the ThemeREX Utilities which comes with the theme is having a conflict error with plugins that allow photo lightboxes , i’ve tried with a few plugins , and ThemeREX Utilities creates an error in all of them by either creating a double lightbox one on top of another, or a full black screen, is there anyway to fix this?
Hello,
Thank you for contacting us!
We cannot guarantee the full theme compatibility with 3rd-party plugins. Please try the following quick fix to solve the duplicate lightbox issue. Add the following line to Customize -> Additional CSS:
.mfp-bg, .mfp-wrap {display:none;}
Regards.
Hello
Do you still make updates for this theme? Wordpress 5.4.1? Woocommerce? WPML?
How to remove this warning? I have just purchased the theme.
And there is this warning coming up:
Warning: count(): Parameter must be an array or an object that implements Countable in /wp-content/themes/coworking/fw/core/support.attachment.php on line 99
Please help me out urgently.
Please let me know. There is nothing coming on the home page after installing the theme.
Hello,
Please submit a ticket at https://themerex.net/support/ – our Support team assist you.
Thank you in advance.Hi, what are the configuration php limitations to upload the theme? Right now it wont upload.
Hello,
Sorry for delayed reply – we don’t work on weekends.
Recommended server PHP configuration limits are as follows:
- max_execution_time 600 - allow_url_fopen = on - memory_limit (up to) 256M - post_max_size 32M - upload_max_filesize 32M
If you still have any issues or questions, please submit a ticket at https://ancorathemes.ticksy.com/ – our Support team assist you.
Thank you in advance.
Hello, I can’t change logo and membership type in mobile screen. what wrong ?
Hello,
Please provide your website details in the ticket at https://ancorathemes.ticksy.com/ , our Support team will be able to help you.
Thank you in advance.
How do I get the sub-menus to work? When I edit the Navigation I can only add the main buttons but there is no option for the drop-down as you have in the Demo version. Thank you, Eddie
Hello Eddie,
You can make any menu item as submenu: just drag and drop it to right.
Here is video tutorial:
https://youtu.be/WoQ6pAu0iqo?t=169Should you need any further assistance, please contact us again – we’ll be happy to help: https://ancorathemes.ticksy.com/
Best regards
Hi,
Where do you modify the location of the header background image?
Under Theme Options -> Customization -> Header you have the option to switch Top Panel Background Image on or off but there is no way to define what image to use.
If you say yes then it tries to fetch a background image from your servers (http://coworking.dv.ancorathemes.com/wp-content/themes/coworking/skins/coworking/images/top_bg.jpg).
You can add an image from media library if you go to Appearance -> Customize -> Header Image. It then works on all pages except for the home page.
Please help!
Thanks, Jason
Hello Jason,
Sorry for delayed reply – we don’t work on weekends.
You can change Background image for top panel in Appearance> Fonts & Colors> Color schemes: http://prntscr.com/lna712Best regards.
Thanks for the response.
Changing it in the place you suggested does not fix the issue I am having on the home page.
Home page (no background header image) – https://www.dropbox.com/s/ccvxcrnxgmkzxox/home-page-no-header-image.png?dl=0
Any other page (background header image showing) – https://www.dropbox.com/s/xaon14aeodyy1rk/shop-page-header-image.png?dl=0
Theme customization header image on – https://www.dropbox.com/s/2h1ykyv9nxglhk6/global-customization-top-panel-background-image-on.png?dl=0
Appearance settings background header image set – https://www.dropbox.com/s/gqgvvfs961oorma/appearance-header-set.png?dl=0
Edit: I’ve just verified and it is set under the colour scheme I am using under the “Alternative colors: Highlight areas / Input fields” section. This appears to be updated if you add an image via Appearance – Customise – Header Image.
I have just updated it under the “Page/Block decoration” section as well and it still isn’t displaying the header background image on the home page.
Hello Jason,
Please submit a ticket at https://ancorathemes.ticksy.com/ – our Support team take a look and provide you with a solution.
Thank you in advance.
How to disable home page title on coworingspace? And I dont know how to change my menu theme color. Can you help?
Hello,
Thank you for contacting us!
You can disable title only for Homepage in Post options for that page:
http://prntscr.com/lhtgzj http://prntscr.com/lhth9hPlease submit a ticket at https://ancorathemes.ticksy.com/ – our Support team assist you with menu colors.
Thank you in advance.
Trying to load demo data. Remote host not working.
Error load data from the file ‘http://coworking.ancorathemes.com/demo/default/users.txt'. Please, try again!
Error load data from the file ‘http://coworking.ancorathemes.com/demo/default/theme_mods.txt'. Please, try again!
Error load data from the file ‘http://coworking.ancorathemes.com/demo/default/theme_options.txt'. Please, try again!
Error load data from the file ‘http://coworking.ancorathemes.com/demo/default/templates_options.txt'. Please, try again!
Error load data from the file ‘http://coworking.ancorathemes.com/demo/default/widgets.txt'. Please, try again!
Error load data from the file ‘http://coworking.ancorathemes.com/demo/default/uploads.txt'. Please, try again!
Error load data from the file ‘http://coworking.ancorathemes.com/demo/default/ess_grid.json'. Please, try again!
Error load data from the file ‘http://coworking.ancorathemes.com/demo/default/revslider.txt'. Please, try again!
Error load data from the file ‘http://coworking.ancorathemes.com/demo/default/woocommerce.txt'. Please, try again!
Hello,
Thank you for choosing our theme and contacting us!
If you get error load data from the file ‘https://....ancorathemes.com/demo/default/posts.txt'. Please, try again!
This means that allow_url_fopen function is disabled on your server and it doesn’t allow to import dummy data from our server.
Please contact your hosting provider asking to enable allow_url_fopen function on your server.
Also for one-click dummy data installation please make sure that your PHP configuration limits are as follows: – max_execution_time 600; – memory_limit 256M; – post_max_size 32M; – upload_max_filesize 32M;
Then re-import dummy data – it will be successful.
If you still have any issues or questions, please provide your website details in the ticket at https://ancorathemes.ticksy.com/ , our Support team will be able to help you.
Thank you.
Thanks for the response.
It’s a dedicated server that I manage and I can confirm that allow_url_fopen is most definitely disabled as it’s a major security risk and shouldn’t be enabled on any PHP installations, ever.
I would seriously consider moving it to something like cURL.
I’ll find a workaround now. Thanks again.
Edit: Temporarily allowed it for this vhost and it worked. Thanks again.
Hello,
Thank you for your reply. Glad to hear that issue is resolved now.
Should you need any further assistance, please contact us again – we’ll be happy to help: https://ancorathemes.ticksy.com/
Have a nice weekend!
Hola. En la “Vista Previa” la barra de navegación, en principio es negra con letras blancas , pero al desplazarse, la barra se convierte a blanca con letras ¿¡blancas! ? Lo cual hace imposible una lectura correcta. ¿Es esto un error que tienen que corregir o en la versión definitiva ésto no sucede? Un cordial saludo
Hello,
Thank you for your interest in our theme.
Have checked top panel menu and were not able to replicate the issue: http://prntscr.com/lem2lt http://prntscr.com/lem2zy http://prntscr.com/lem3axPlease explain in more details how can we replicate it. Screenshots may be helpful.
Thank you in advance.
Hola : muchas gracias por su respuesta Mire:
http://prntscr.com/lfjc52 https://prnt.sc/lfjd0f https://prnt.sc/lfjddaOcurre lo mismo en Opero, Chrome y Firefox
Hello,
Thank you for cooperation!
Have re-checked theme in mentioned browsers:
http://prntscr.com/lfybbq http://prntscr.com/lfycp4 http://prntscr.com/lfyd45Still not able to replicate the issue.
Try to preview demo without Themeforest preview iframe. Please use this direct link:
http://coworking.ancorathemes.com/Thank you.
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