195 comments found.
Hey guys, already increased memory limit and all that stuff but import stills stoped at 10%. Any help? Thanks
Hello,
You can try import via XML. Please see: https://select.ticksy.com/article/12623/ . If you need further help, kindly open a ticket at https://select.ticksy.com/ and one of our support agents will assist you.
Best, Select
Hi! do you have any html5 option? Thanks
Hello,
Thank you for your interest in Iver! Unfortunately we do not have an HTML version of the theme.
Best, Select
Hi guys, want to but your theme, but not sure coz it`s still not rated and last update was on September. Do you guys are going to update the Theme ?
Hello,
Thank you for your interest in Iver! We are currently working on a theme update but don’t have a precise date set. Iver will always be updated to ensure compatibility with the latest WordPress and 3rd party plugins.
Best, Select
will not be a new year discount?
Hello,
Unfortunately we don’t know that, because Envato Market is in control of discounts and coupons.
Select
Hello. I would like to use your theme in 2 or 3 languages for one website as option to choose for end-user – can you confirm please if it possible.
Hello,
Thank you for your interest in Iver! Our theme is compatible with the WPML plugin, which allows users to create a multi-language site.
Best, Select
Hi, can you reply to PRIVATE TICKET #1805834 please?
Thank you so much! 
Hello,
We replied to your ticket – you can check Ticksy.
Best, Select
Hello,
Please reply PRIVATE TICKET #1819391
Thank you 
Hello,
We replied to your ticket – you can check Ticksy.
Best, Select
Replied.
Please check. Thank you 
Hello, i´m willing to buy your theme, but i would need to know , how does the booking process works, is this with the WP booking pluggin? , can we define planned prices for seasons?
thank you. Best regards, Marco
Hi Marco,
Thank you for your interest in Iver! The bookings are integrated with WooCommerce. Prices cannot be pre-defined for seasons but you can easily modify them.
Feel free to let us know if you have any other questions.
Best, Select
Hi, thank you for your reply , i purchased the theme, however i can´t find were to define prices for the rooms. also the ocupation of the rooms i dont find where to manage , like a “Calendar/ocupation” management
Hello,
Thank you for purchasing Iver! Please open a ticket at https://select.ticksy.com/ and one of our support agents will assist you.
Best, Select
Hello,
I´ve posted my query here, because im still waiting from other 2 issues i´ve opened on the service ticket, i will place this issue there too, but i would highly apreciate if this process would be more quick.
Thank you BR Marco
Hello,
Thank you for that. We replied to your tickets – you can check Ticksy.
Please note that we work Mondays – Fridays, so tickets submitted over the weekend will not get handled before Monday. Thank you for your patience.
Best, Select
I can’t installed! it’s say The package could not be installed. The theme is missing the style.css stylesheet. what should I do ?
Hello,
Thank you for choosing our theme. Please, check this article where this common issue is explained https://select.ticksy.com/article/9562 If you need any further help, open a ticket at https://select.ticksy.com/ and include your site URL with wp-admin access so our agent could help you to setup your site within our theme.
Best, Select
Hi,
As hotels also have restaurants inside, wouldn’t it be appropriate to have as well a restaurant booking system together with the room booker?
Hello,
Thank you for your suggestion. We’ll consider implementing this feature if we receive more requests for it.
Best, Select
Thank you for the quick reply. A combined accomodation/table booking system would be a killer app for sure! I am aware that this can be developped by a third party here on Envato, but I am not sure whether they would be able to design that system as stylish as you can in the frontend. Therefore, I would appreciate it very much if you could custom develop this and send me a quote by private mail. You might be reluctant, but the best person to handle this is the original designer of the Iver theme. 
Hello,
You’re welcome.
Unfortunately we are not taking on custom work at the moment 
Best, Select
Hi, Is it possible to integrate a third party booking engine with your date pickers? Thanks, Miltos
Hi Miltos,
Thank you for your interest in Iver! Integrating a 3rd party booking engine would require some custom coding which goes beyond the scope of our support system.
Best, Select
It is possible for the client to wait for the confirmation before been approved?
Hello there,
Thank you for taking interest in our Iver theme. Our Iver hotel plugin that is managing reservation is integrated with WooCommerce but still you can switch it off if you don’t want to use this functionality and use basic contact form to the users make their reservation through mail. We hope that could be ok solution for you.
Best, Select
Thanks 
You are welcome!
Hi, please, is this theme integrable with a multi-OTA booking engine ?
Hello,
Thank you for taking interest in our Iver theme.
We didn’t test our theme with it so we cannot confirm compatibility. Sorry for that 
Best, Select
Hi. Is there a way to add an icon to each amenitie item?
Hello,
Thank you for writing in. In our theme options is not added feature to add icon for amenity. You could achieve that only with template modification.
Select
1. I understand. Is there gonna be support or guide form you? I dont want to get into big coding troubles.
2. In single room page. Is there a way to display “related rooms” at the bottom o f it?
3. Im not gonna be using any booking system. Is there a way to not display the right sidebar?
Thanks
Hi again,
1) Unfortunately, it is not under our support scope, since it demands modification of several files, it is just like adding one new feature. Our support team is on your service for using theme options or some minor css modifications.
2) There are no related rooms element, but you could add Iver Hotel Room list, and specify desired Location for example https://www.screencast.com/t/OdHttHDrzby So, you’ll see listed just rooms from that location.
3) Yes, you could disable right sidebar in this case.
If there is any other doubt, please, let us know. Thanks
Best. Select
I can’t use the documentation… The html file does not work
Hello,
Please try viewing from this link: http://iver.select-themes.com/documentation/ .
Best, Select
Ok many thanks… new question: in the fullscreen showcase version the mobile menu does not work: http://iver.select-themes.com/fullscreen-showcase/
can you fix it? Many thanks
You’re welcome!
Please open a ticket at https://select.ticksy.com/ and one of our support agents will assist you. This dashboard is for pre-purchase questions. Thank you for understanding.
Best, Select
Hello,I just purchased Iver Template, I have installed it localy and when I try to import the demo contetnt it is stuck in 90% no matter how long I wait. I have tried changing the settings in my php but nothing happens. Do you have any idea why is this happening? Thank you
Hello,
Thank you for purchasing Iver! We located and replied to your ticket. You can check Ticksy.
Best, Select
Hello,
I am very interested in your template. Although we are looking to have a template which has an integrated payment system or the option of other ones to choose from rather than being limited to WooCommerce. Would this be possible to code?
Also, the login part is something we would like to get rid of as well since we want the potential customers to have a fast booking experience without forcing them to log in or the need to sign up on our website. Can we get rid of this as well?
Other than that it is an amazing template and we hope to get the above mentioned points solved before purchasing it.
Thank you and all the best. Nik
Hi Nik,
Thank you for your interest in Iver! Implementing a payment system other than WooCommerce and removing the login requirement would require some custom coding which goes beyond the scope of our support system.
Please note that WooCommerce is extremely flexible and you can choose from 100+ payment getaways.
Best, Select
Hello again,
thanks a lot for your response! We might be fine with the WooCommerce and we could work with it but still need the option of the login being removed. Is there any chance you could help us with the coding so we could get this off the template? We understand the idea behind the login procedure but it is simply not necessary with what we are aiming to do.
Looking forward to hear back from you.
Best, Nik
Hi Nik,
You’re welcome! As for the login, removing it would require more than just a simple file modification. Unfortunately this sort of customization is beyond the scope of our support, and we are not taking on custom work at the moment.
Best, Select
Hello,
thanks for the quick responding.
Theoretically and with a coder we would hire, would it be possible to customize it? We just need to know if we could get rid of it if we need to. This would help us a lot and we would purchase the template if possible to custom code.
Best, Nik
Hi Nik,
Yes, the login requirement can be removed with some custom coding.
Best, Select
Hi, sorry, I have another question. I wanted to use this theme to reserve group activities (not hotel rooms) but I was wondering if we are able to change the language in the hotel filter box? For example, changing “Children” to “Activity” and then adding the activities to the filter options. Doesn’t seem like it’s possible but wanted to check. Thanks!
Hello,
Nice to see you again! All theme labels can be translated, so yes, you can change “Children” to “Activity.” This particular dropdown accepts numbers only, so changing it to display activities would require some custom coding which is beyond the scope of our support system.
Best, Select
Ohh okay, got it! Thanks so much!
You’re welcome
Feel free to let us know if you have any other questions.
Best, Select
When looking at the single room page, how can I remove completely the “your reservation” section entirely? I do not want to make use of the online booking facilities. If I can’t remove it, can the area be edited? Thanks.
Hello,
Please add the following CSS to Appearance > Customize > Additional CSS:
.single-hotel-room .qodef-grid-col-9 {
width: 100%;
}
.single-hotel-room
.qodef-hotel-room-reservation-holder {
display: none;
}
If you need further help, kindly open a ticket at https://select.ticksy.com/ and one of our support agents will assist you.
Best, Select
Now that is fabulous, thank you so much. Works perfectly.
Great! You’re welcome.
Hi, I am interested with theme purchase and I’ve one issue we face. Regarding about “BOOKING SYSTEM”. I would like to see more details and how it works when I book. Any solution that I can view through?
Hello,
Thank you for your interest in Iver!
Bookings and payments are integrated with WooCommerce. To try out the booking process, you can log in here with the following credentials from the main home page: https://www.screencast.com/t/ESIiy2DCq
Username: test Password: test
Feel free to let us know if you have any other questions.
Best, Select