421 comments found.
Hi, I am using “home Naver Alter” of homepage, but it is possible to order the portfolios shown in a conreta way?
Hi,
Thank you for purchasing!
Here’s how you can change the order https://www.pirenko.com/changing-custom-post-types-order/
Cheers!
It is not this. I mean in the home page I want to show 4 categories (skills). In this case every skill/category has only 1 portfolio, that is the element that I want in the homepage. I want to order the skills in the homepage.
Sorry, but I’m not sure about what you are trying to do here. Please open a support ticket at https://support.pirenko.com/ and include a link to your website.
Thanks!
Hey how do i edit footer copyright section?
Hi,
Thanks for purchasing!
For support with any of our themes please open a support ticket here https://support.pirenko.com/
Cheers!
how can I make prkwp_service element bigger font?
Hi,
Thanks for purchasing!
For support with any of our themes please open a support ticket here https://support.pirenko.com/
Cheers!
Hi Pirenko, my site (ryanmariotti.com) has stopped displaying correctly since Wordpress 5.2 update and it’s causing a lot of frustration. I reinstalled the theme and still no luck getting it back to normal. Any idea why this is? Help much appreciated.
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions (you probably missed this step). If you still have trouble please open a support ticket here https://support.pirenko.com/ and send us the WP login details so that we can analyze this situation.
Cheers!
I used the latest version and filezilla, copied everything over, still the same issue. I’m assuming the bundled plugins are in the Verve folder yes?
More information about updates here https://support.pirenko.com/ticket/3616/ (step 4 if about plugins update).
Thanks!
Ah yes, thank you so much!
You are welcome. Cheers!
Hi,
I just upgraded my theme and added the child theme, I was a couple of versions behind. It seemed to work fine, but now I tried changing my logo, and the Upload button won’t work to add a new logo. Any way to fix this?
Thanks
Hi,
For support with any of our themes please open a ticket here https://support.pirenko.com/
I’m seeing that your support period is expired and if you don’t want to renew it, please send me a message using the contact form on this page https://themeforest.net/user/pirenko?ref=Pirenko
In any case, please include the login details for a quick check.
Thanks!
hello, how can i do i order to add a static top bar in your template? Thanks
Hi,
Thanks for reaching us!
For support with any of our themes please open a support ticket here https://support.pirenko.com/
Cheers!
Hi, why is it that WPBakery in VERVE does not work anymore since the latest Wordpress update?
Hi,
Thank you for purchasing!
The plugin is still bundled with the theme. If you need help updating please check https://support.pirenko.com/ticket/3616/
Cheers!
Thanks
Hi, I have a problem. I can’t install verve theme on wordpress with pantheon.io. He send me a message “The application did not respond in time”. Can you help me ?
I try to transfert with a FTP
Hi,
Thanks for purchasing!
For support with any of our themes please open a support ticket here https://support.pirenko.com/
Cheers!
Thanx!
Hi,
Thanks for purchasing! Please always use the version that is recommended by WordPress https://wordpress.org/about/requirements/
Cheers!
Currently the maximum PHP version available on hosting is PHP 7.1. Will your theme work on php 7.1 or Not?
Thanx!
Yes, 7.1 is just fine. Thanks!
Why? Thanx!
Hi,
That is weird… I’ll have to check that through the admin area.
Your support period is expired and it would be great if you could renew it and open a support ticket here https://support.pirenko.com/
Anyway, if you don’t feel like that, please send me a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Thanks!
Hi, Can you please check this link: https://tattoojoey.nl/joey-boon/ nothing was changed in the theme. didn’t update something but right now the whole page doesn’t work anymore… very strange and i can’t find the solution. I already turn of all the caching plugins
Hi,
Thank you for purchasing!
It seems that files are missing from your install. Please re-upload the theme file package (you’ll need FTP access for that).
Cheers!
Hi, I just updatet the theme but it still doesn’t work..? Can you please have a closer look. I see something about a error:
Failed to load resource: the server responded with a status of 404 () Migrate is installed, version 1.4.1
Page seems to be loading fine from here. Let me know if you still have trouble. Thanks!
Hi when I go to my backend I see very strange things. Also when I look to the website. Everything is just white. Right now a coming soon page Is online. But how can I fix this?
Hi,
Please make sure that you update the theme AND the bundled plugins (probably you missed the plugins).
Here’s some help with that https://support.pirenko.com/ticket/3616/
Let me know if you still have trouble. Cheers!
Hi,
Thanks for purchasing!
For support with any of our themes please open a support ticket here https://support.pirenko.com/
Cheers!
Hi Pirenko,
I hope you are fine! I was wondering if the latest update of Verve is already compatible with Wordpress 5 (Gutenberg). Are you going to release soon an update of Verve considering WP 5?
Thanks for let me know!
Regards.
Hi,
An update will be released in thew next 48h with some improvements, but you can update WordPress already.
Thanks!
my home page just went down… the vertical slider stopped working completely this morning.
Hi,
Thanks for purchasing!
I opened the domain associated with your license and it is not showing the Verve theme. Please make sure that you buy a license for every time you use the theme.
Anyway, if you still need help, please open a support ticket here https://support.pirenko.com/ and send us the WP login details for a quick check.
Cheers!
i have already installed theme and used purchase code to that theme and i want to deactivate that purchase code theme.
Hi,
Thanks for purchasing!
For that type of request please open a support ticket here https://support.pirenko.com/
Cheers!
The WPBakery Page Builder plugin is suddenly not updated anymore
Hi,
Thank you for purchasing!
You just need to update the theme. For that please check this https://support.pirenko.com/ticket/3616/ If you still need help please open a support ticket here https://support.pirenko.com/
Cheers!
Hi, I like this team, but before buying it I have one question… in the future home page of my site I would like to use Carousel Nav & Sound in a drop down page as Blogging home page. Is this type of use expected in the theme in a simple way or carousel works only with full screen page and I need an advanced customization? Thank you
Hi,
Thanks for reaching me! I don’t understand exactly what you mean with “I would like to use Carousel Nav & Sound in a drop down page”. Can you share a rough screenshot or send a link to a website with a similar feature? You can send me a private message here https://www.pirenko.com/get-in-touch/
Cheers!
Hello, my support has ended but this seems like a simple thing. Clicking the update button to update the Verve framework fails to download. “Download failed. Not Found”. Is there a manual way to download this update?
Hi,
If you still need help, please open a support ticket here https://support.pirenko.com/ and send us the WP login details for a quick check.
Because your support is expired you can also reach me here https://themeforest.net/user/pirenko/portfolio
Cheers!
Hi, it looks like I would need to renew support in order to do that. Is that correct?
You can use the form on this page https://themeforest.net/user/pirenko/portfolio
Thanks!
rtl support?
Hi,
Thank you for reaching us!
Yes, the theme supports RTL languages. Let us know if you buy it and need help with something.
Cheers!
Hi folks. Quick pre-sale question. If I go to https://pirenko-themes.com/verve/home-naver/ and click the About Us link, it takes me to that page, but the back button (previous page) in my browser (Chrome) is not active, meaning I can’t go back to the previous page via the browser. Is this an option? Or is it built in? Thanks.
Hi,
Thank you for reaching me!
That has to do with the Ajax load feature that can be turned OFF with the theme options (meaning it is you who decide if the back button works that way or not).
Let me know if you buy the theme and need help with that or something else.
Cheers!
Awesome…thanks.
Actually…one more question. Do you know if your theme is compatible with Beaver Builder? Thanks!
You can use Beaver Builder, but in that case some of the demo layouts will be harder to build/achieve. This is because some of them rely on the page builder that is included with the theme (WPBakery Page Builder).
Anyway, feel free to reach me if you decide to use Beaver Builder and need help setting up something.
Cheers!
I have built a site using your theme and your built in Page Builder. I also have been using Massive Addons along with Page Builder. All of the sudden, Massive Addons is in conflict with something with your theme, and is preventing all content from displaying on the back end. Any ideas what might be causing this sudden change? Big issue because it just happened, and a ton of this site is built with Massive addons.
Hello once again,
I can check this for you, but in that case you will need to renew support and open a ticket here https://support.pirenko.com/
Cheers!
