225 comments found.
Hi Support,
I am using Revolution Slider on your theme for my homepage but all of a sudden homepage slide get stuck at frame one and not showing the other three. I’ve been researching how to fix this but no luck.
Please advise!
Thanks, Del
How do I update WPBakery Page Builder, without having to purchase a separate license key for WPBakery Page Builder
Hi, please follow this: http://oceanthemes.net/docs/2016/09/19/2-how-do-i-update-included-plugins/
HELLO I must specify that I am talking about the site that is hosted in the folder HAIU. I give this precision it is because in my attempts to solve the problem, I created another folder and I put the template in this folder in the idea to start again with the construction of the site, but I had created so many pages in the one that is in the folder HAIU, I do not give up to it. help me please solve the problem in the template that is in the folder HAIU. THANK YOU FOR HELPING ME.
Hello,
Please submit a ticket on support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
I just started with the construction of the home page, but I chose the style of “Home”. when I arrived in “events” below the slider before the countdown, I can not fix it, traces appeared, events that was in the center and became below, when I add another row and I add the event element to come, the second one works. when I erased the first, the second one that worked became in the same state of the first. it seems that something is not working at this level. I have been looking for the cause all morning, I do not find it. help me please. if you go to the site now, you will see.
Help me please. I’m sitting in front of the computer, and I’m waiting for your help. Thank you for helping me please.
Hello,
Please submit a ticket on support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
I am not able to load the demo content, which is very helpful to build out the website.
Thank you for your assistance.
Hi,
I’ll setup demo help you, please submit a ticket with your admin account info (private ticket): https://oceanthemes.ticksy.com/
Thank you
thank you for the answer, I’m sorry about your template.
so, if i buy an mega menu plugins, i can’t add it?
You can using the mega menu plugin, thanks
I just start to customize the template, now please help me to 2 things: where I can change the favicon and
where i can delete the sidebar that appear in each page. so in each new page, the right sidebar is appear, i want to delete it for each page,
And customize each page as I want. Help me please.
Hi,
Please read more documentation to resolved your problem: http://oceanthemes.net/documentation/blessing/#toc-setting-favicon
For each new page without sidebar, please choose template FullWidth: http://prntscr.com/l7rrop
Thank you
I need your answer quickly, because I must buy a template before Wednesday. Thank you!
I have reply your previous comment, Thanks
It’s a great pleasure to write you today I must change the template of my website so, I’m looking for an other template I like your template, but I want to know If it will easy to change all colors, font, header style, add a donate button in the main menu. about team plugin, it seem you don’t have it and about mega menu, this template can support it? about visual composer, do you have wp bakery or I have to buy it? I see some link is not working, as link in sliders, I want to be if every work fine at the end, what kind problem I can find in this template and what solution?
Hi,
1, Easy to change all colors, font, header style: http://oceanthemes.net/documentation/blessing/
2, Not support to add a donate button in the main menu.
3, About team plugin and megamenu isn’t support in this theme.
4, The Visual Composer plugin package included in the theme package (note: not included plugin license for active), you not needed to buy this plugin => but you can using this plugin normal on your website without issue.
5, Any link #, you can replace by your link in backend easy.
Thank you
Hello, I was able to successfully deploy the theme. However, when downloading the demo content, the content does not fully download. I reviewed the documentation for a manual download where the process requires the demo-content.xml. However, the xml file was not included in my downloaded package. What else can I do for the demo content?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
pls am having the same issue, cant import demo data its displaying erro pls help
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi there,
I’m having some issue with the Blessing theme.
Unfortunately, my support is expired, I haven’t used it in time
Any chance that you can help me?
My issues are with the Event display on the home page, every time that I say to show future and past events, it starts to show first the past events and as latest the future one. Should be the opposite.
Thanks a lot Gaia
Hi,
Try to update the Blessing theme and OT Visual Composer latest version to fixed your problem.
Thank you
Hello, is there a Wordpress update that prevents the demo assets from becoming visible for installation? When selecting “Import Demo Data” the demo files do not show on the website after selecting install.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Good afternoon, I purchased your Responsive Wordpress Theme for Church Websites powered by “Blessing”. Unfortunately, my website had to be reinstalled due to a server issue, but during the reinstall reactivation of plugins are not registering and looks as though they are already in use, but they are not. They were just deleted from the same domain and the Wordpress theme was reinstalled on the same domain. Please let me know how I can get the plugins active with the same purchase code. Thank you
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Error in menu after installing demo data…
http://biz201.inmotionhosting.com/~organ142/fbcrussellville.net/Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
n/a
support for woocommerce?
Yes, the blessing theme is compatible with WooCommerce plugin, Thanks
Hi, i just purchased the theme and i am trying to change my logo.
I went to customize and clicked on logo but it wont open and it just hangs the screen.
i need assistance.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi, For some reason the google map coordinates to the address on my website is not loading well. It displays “This page can’t load Google maps correctly”. I have the latitude and longitudes correctly entered. What could be wrong?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
In February 25th, 2015 i purchased this theme and i requested for the word-press version and i was told that you guys were working on it, but it was never available until now. i now need the WordPress version urgently as i have been unable to use this theme till date! My email address is folley06@yahoo.com. Can it be emailed to me? Thank you.
Hello,
Please buy a regular license of this theme for your website and get support from us: http://prntscr.com/knml28
Thank you
I am now unable to change the color of hover or dropdown menu items from your green since the last update. I am currently going to override with my own CSS.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you