Discussion on Biolife - Organic Food WordPress Theme ( RTL Supported )

Discussion on Biolife - Organic Food WordPress Theme ( RTL Supported )

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kutethemes supports this item

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257 comments found.

Do you have any improvements to the thema? Page Constructor WPBakery Ovinic Icon Box presents problem, does not show configuration options in admin, I discovered that the options reappear when we disable thema biolife. This is not good.

I know I should open support tickets but I would not like to be sending FTP access every time the thema has a problem, I hope they are making the corrections so that in the next update the thema can come with more panel features and compatible features. Thank you.

OK sure! I told my supporters. So pls focus on tickets. Thanks for your patience!

We have updated the theme too. Thanks for your comments

Thanks

Hi, please not sure what to do as the support website not loading for a while now can we Skype instead to resolve my issues please. Thanks

Hi,

We have updated the support system:

Please login with our support system: https://support.kutethemes.net/

After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.

Many thanks for your patience!

Support website keeps timing out, cant see your reply to my open ticket or the attachment. can you email it to me, clearimageweb@gmail.com its about the taking the categories off the products thanks, will try to access support later, might just be a glitch.

Yes sure! our supporter helped you to solve issues via the tickets. In the future, if you need some help, just submit a ticket. Our supporters will guide for you. Thanks for your patience!

Demo is not working

Hi,

We have updated the server. it downed a little time. It should be OK now. Thanks!

Hello. I found the Icons you used on your vertical menu on flaticon and I would like to know if your theme has some easy way to add other ícons if I want to use others on vertical menu, maybe save then in svg and update somewhere, idk.

Hi,

Please login to our support system: https://support.kutethemes.net/sign-up

post a ticket, and our supporter will guide you in detail.

Thank you very much for your patient!

Regards,

Hi,

You can easily change the icons…

Hi! Please, see my ticket. After your intervention, my license key doesn’t match, and some plugins don’t work fine.

Thanks! It’s working. The guys coped with the tasks and found a solution to my problem.

Okay, if there is anything we can help you, please post ticket to our support system. Our supporter will help you.

Thank you,

Please send me an email to kutethemes@gmail.com plus the purchase code too. Thanks!

Does the theme work with WP Bakery? We have an existing Wordpress page (with WP Bakery) and just want to change the theme.

Hi, it supports.

Hey there, I am trying to import demo data but even after the process runs, no content is imported. I have tried a few times now. Can you assist?

OK, let me double check and reply to you. Thanks for your patience!

Still no reply? I bought the theme and cant use it :(. Is this how it’s going to be when help is needed?

Pls send me all of issues to my email: kutethemes@gmail.com plus one FTP account and admin login. I will support for you. We are updating the support system. Thanks for your patience!

Is it possible to get a grid view with 2 products on one line on mobile with this theme instead of having to view 1 item at a time on the screen?

Hi

Yes you can

NO FOOTER OPTIONS OR LAYOUTS, NO PRODUCTS, NO PAGES, MEGA-MENU BUILDER DOESN’T OPEN…. Thought this is what I paid for??? NO RESPONSE AFTER BEING TOLD TO EMAIL AND OPEN HELP TICKET!~ Really!

Hi,

You did not follow the ticket. You can send me all of issues and the admin login plus one FTP account. I will tell my coders to double check for your site.

Thanks for your patience!

i just replied with the info again, i did give admin but made a new admin for them, if this can be taken care of today that would be great. Thank you.

You also can discuss with her directly via Skype. So be faster and easier. Thanks

I imported all the theme data, there is no pages, no products no photos nothing just the raw files…What did i just buy….....

No Word Yet? Got A DeadLine and a Theme with 1/4 the info on it?

????????????????

Hi,

Our supporter replied to you some days ago. Please following the ticket and discuss with them.

Thank you!

Where is the register option login is there

Hi,

Many thanks for your order!

Please login with our support system: https://support.kutethemes.net/

After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.

Many thanks for your patience!

hi, ı want to buy it this theme but can ı look admin panel first. Thanks

Hi,

Many thanks for your interest! but we do not provide the admin’s information. Hope that you understand!

Hope you will still use our theme for your site

HI, please can I get a response from the support team as I have been waiting for a while now and my project is just at a still, I can’t do any other thing except you guys fix my problem.

I’m not sure why it takes days to answer questions or queries

Hi,

Many thanks for your order!

Please login with our support system: https://support.kutethemes.net/

After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.

Many thanks for your patience!

Hi,

We have not gotten any tickets from you yet

I will repeat it again, cos I can see you guys didn’t hear what I was saying.

Half of your banners (styles 3,7,8,9,10) that are included in the theme have NO OPTION to LINK to another page. What is the point to setting/having a banner on the E-COMMERCE website, when it does not link to another page! If you want to show something it is logical you want to link it to something (a product/service etc).

The other half has a link attached to a button only. A button that can not be moved around.

So the question/request for the new update.

Please, for the love of god, allow all the banners to have an option to link to them, not only through the button, but also on hoover over the banner.

I’m sorry for my frustration, but to see the theme, that is nicely designed from a visual point of view to have such a fundamental issues is very frustrating to someone who paid 60+ bucks for the theme.

Hope you will fix this.

Thanks

Hi,

Please login with our support system: https://support.kutethemes.net/

After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.

Many thanks for your patience!

Hello,o This theme was good. But i don Know where i have to add languages in top bar.

Hi,

Many thanks for your order!

Please login with our support system: https://support.kutethemes.net/

After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.

Many thanks for your patience!

Support is not good. 6 days i did not get the proper solutions woocmmerce plugin did not works properly. If it not possible means please refund the amount.

hello, we like the Biolife – Organic Food WordPress Theme. when we buy this theme, are all graphics, photos and psd files included like in the demo?

Hi,

If you buy the theme, we can send you the PSD files

ok, we have buy them, please send me the psd files. Thanks

Hi,

Could you send me an email to kutethemes@gmail.com? I will share the PSD files for you via google driver. So pls send from a Gmail account. Thanks

Please point me to the documentation on how to import the demos shown. I cannot figure it out from your docs. Thanks.

Hi,

The documentation is in the package.

If you need some help, please login with our support system: https://support.kutethemes.net/

After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.

Many thanks for your patience!

Hello, i have an issue adding instagram into the footer. You know how we can fix that?

Hi,

We do not support directly in here. However, you can login to our support system: https://support.kutethemes.net/sign-up

Our supporter will guide you. Unfortunately, it’s day off today. But do not worry, our supporter will reply to you as soon as he can.

Thank you very much for your understanding!

Regards,

Is there a way to add a link to the banner that will work? I tried to add a link to a banner but it doesn’t work.

I checked all the home pages templates and I can see that most of the banners you have there also do not link to anything. Only the ones with the additional button link to other pages.

What is the point of having 3 banners on the front page, above the fold that do not take user/visitor to another page?

Can I somehow add a link to a banner without adding a button? A link that would be clickable if someone hoover over the banner?

Also when it comes to your support page, there is something wrong there. Other users in this comment section pointed it out, and I get the same thing. Even after registration and after providing purchase code I can’t access any topic on your forum. I keep on getting the message

“You do not have permission to view this page. You can provide us with the code Purchase Code. So you can see this content.”

And I cant tell you how many times I did that.Just to let you know.

Thanks

Hi,

Many thanks for your order!

Please login with our support system: https://support.kutethemes.net/

After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.

Many thanks for your patience!

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