106 comments found.
I would like to ask a “pre-sales” question before determining to get the template. Because I cannot find any way to ask pre-sales question so I made it here.
About this theme’s portfolio setting: http://allston.elated-themes.com/portfolio/masonry/I would like to know 1. if item is more than certain number, is the feature pagination or lazy load is implemented inside the theme? Because if the client have 30 or 40 portfolios, I think it is better to paginate or display “load more” to control the loading and keeping the user experience.
2. if I want to implement isotope to filter the object interactively, is the theme eligible to be customized or have a way for customized code?
Thanks in advance. simongcc
Hello,
Thank you for taking interest in our theme.
1. Of course, you can limit the number of portfolio items shown https://www.screencast.com/t/F2RvzlqLu9A and set any pagination you like, there’re 3 types at the moment https://www.screencast.com/t/yJsUpKgLk4i
2. Can you please provide us with some sort of example, so we can see if such a functionality is plausible with Allston theme? Thanks.
Elated
Thanks a lot for your screencast.
For 1, do you have some pagination demo with some sample paginated portfolio page?
For 2, example like this theme. http://paul-themes.com/wp/intria/intria-demo/work-grid/ I think it is using isotope js to achieve the effect although I didn’t dig deep into. https://isotope.metafizzy.co/v1/custom-layout-modes/category-rows.html3 Do you have any demo admin so that we as user can see more about the control panel for quick evaluation and confirmation?
4 is it possible to have our own customized code or customizing it using our own code?
Thanks a lot for your amazing work.
Hi again,
1. We couldn’t find portfolio with classic pagination in live preview, however here’s a blog list with that kind of pagination, so you can see how it looks like http://allston.elated-themes.com/blog-masonry-list/
2. As far as we could see, this is just ordinary overlay color, as per this example http://allston.elated-themes.com/portfolio/gallery/
3. Unfortunately we don’t have admin access for pre-purchases, sorry about that. We can only screenshot couple of theme options if that’s what you’re interested in.
4. Of course, you can add/edit/delete any code you like, just be aware that changing default theme behavior might cause some functions to fail.
Elated
Hello Author, thanks for your reply.
For 1, it is good enough, understand now
2. I means the isotope category sorting mechanism like this sample page http://paul-themes.com/wp/intria/intria-demo/work-grid/ is it possible?3. Yes, if you have some screenshots that can be shared, would be great
4. understood, is it feasible for us to use child theme to modify instead of changing the original so that our code can be applied even template is updated later?
Thanks in advance.
Sorry for 1 more question from my client 5. He would like to know if it is possible to add video to the hero banner(or supersized banner) instead of image. And/or insert video to some portfolios.
Thanks a lot.
Hi again,
Thanks for clarifying!
2. Oh, you mean categories filter, sure, here’s an example http://allston.elated-themes.com/portfolio/two-columns/
3. Here’re couple of screenshots of theme options
- https://1ce.org/1#HyiWbMuaX - https://1ce.org/1#r1EBbzOTQ - https://1ce.org/1#ry1wbGuaQ
4. Yes, of course, it’s actually called best practice.
5. You can achieve this in 2 ways. First, you can create Revolution Slider video background, from YouTube, Vimeo or self-hosted source. Or you can create video background out of a simple row in WPBakery editor. It’s as simple as couple of clicks.
In either way, once you purchase our theme, you’ll get 6 months of free customer support & you can always get in touch with our support team for any assistance you might need. Also, upon installing our theme, you will be able to import the entire demo content, along with all images and complete layout, so you don’t start from scratch.
Let us know if there’s anything else!
Elated
Hi Elated, thanks for your sharing and support. We think this themes show what we need. We will make decision within days. For point 2, when we use category filter, can we specify to use image for the category instead of text, right?
Many thanks.
Hi again,
No, unfortunately not. Category filter accepts the label of the category only, not an image.
Elated
Hello. We are considering purchasing this theme for our next project and have a few questions for you.
1. Does the theme come with pre-built page templates in addition to the full demo import or just the full demo import?
2. Do you have an example of the theme setting options from the Dashboard to see? I am curious how much customization can be done without having to create a lot of additional CSS.
3. What country are you located?
Thank you.
Hello,
Thank you for taking interest in our theme.
1. Once you purchase our theme, you can always import the entire demo content, with a one-click import tool. You will receive everything you see in our live preview, including media files. Built-in page templates do come with Allston theme, along with several Blog templates.
2. Sure, here’re couple of screenshots of theme options. As you can see, you can change pretty much everything.
- https://www.screencast.com/t/rEVXwlUw
- https://www.screencast.com/t/YicC0u7J
- https://www.screencast.com/t/PMupMjxn0d9
3. We’re located all over Europe 
If there’s anything else, please let us know.
Elated
OK, thank you very much. So you are saying that the theme does come with individual page templates? For example, if we wanted to create more than one of your metro showcase pages on the site?
Hi,
These are page templates that come with Allston theme https://www.screencast.com/t/OZTQaLRPc
Metro showcase is created using portfolio list shortcode for WPBakery, so the only thing you need to do is to insert it to any page https://www.screencast.com/t/pVJZYTW74OEK
Hope this was helpful, let us know.
Elated
Hello, Are posibility put logo in center ?
Hello,
Thanks for writing in.
There’re only 2 types of header available for Allston theme. Standard and Minimal https://www.screencast.com/t/FQZydsz6V Centered is not included, sorry.
Elated
Hello,
Thank you for taking interest in our theme.
Yes, you can add one more column, so 4 instead of current 3, and add much more portfolio items.
Elated
hi
i have problem with info boxes
i cannot isnert a
or just enter to show each bullet in diffrent line!
i really tried lot of solutions
please tell me what to change so this must work!!!
URGENT!!!!!
I have sent to suport 2 days ago with NO luck! so please answer to me here ASAP! thank you
see here: http://tsakalidou.gr
Hello,
We located your request #1723619 and forwarded to our support team for faster response. Please check ticket status in a couple of minutes. Thanks!
Elated
Hi,
Where’s the option to control logo size? I can’t find it on header or logo section. It’s showing it way smaller than the original size. Also, where’s the custom CSS style section in the theme options? Does it have one?
Regards,
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Elated
So… I’ve been waiting for a couple of days on PRIVATE TICKET #1718145 now.
Hello,
Sorry for waiting. We’re crowded with support requests these days. Support agent has been informed, your ticket will be answered as soon as possible.
Elated
Hello, How disable “search” in meniu ?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Elated
Has anyone else had problems with the Allston Core plugin? When it is activated I can’t edit pages, and the server shows no errors and everything is up to date
Hello,
We’ve found both of your support threads about the same issue
#1649243
#1638911
It seems like these tickets are market as solved and closed 3 weeks ago. If you still encounter this issue, please submit another one.
In the meantime, to check if the problem’s theme-related, please install Allston in your localhost installation and test Allston Core’s functionality. Thanks.
Elated
Hello! Very nice theme! I have a pre-sale question: can I link the image of this carousel https://www.screencast.com/t/srXVcGq9 to another page? (for example a portfolio category)? Thanks
Hello,
Thank you for taking interest in our theme!
This element is designed to either scroll and have no click actions or to pop-up on click in lightbox manner. We didn’t include the option to link the image to some other page or post, sorry about that.
Elated
Hi I have generated my own api for google map. But every time I am getting an default address of “Upper Nepean Australia”. And my address is somewhere in UK. Please help me with this.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum https://elated.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Elated
Hello, I have generated a ticket with number 1640509. Thank you.
Hello,
I located your support request #1640509 and forwarded to our support team as urgent. Please check ticket status in a couple of minutes. Thanks!
Elated
Hi,
I recently changed my website to it’s SSL version, and now I can’t use the WPBakery Page Composer.
It only displays the HTML version on the editor, not the Visual version. I can’t work with that.
Tried deactivating/deleting/reinstalling the plugin, with no results.
Please help!
I reverted back to not forcking the SSL version and now the plugin works as expected. Please tell me how to configure WPBakery Page Builder to use the SSL forced version.
Thank you
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum https://elated.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Elated
Hi,
I am waiting for a response 4 days. (#1632633)
Hi,
Our agent has just referred to your ticket, please check their response.
Elated
your response was not enough…
Hi,
Our agent will refer to your issue once again in a couple of seconds. Thank you for your patience.
Elated
So does this theme not have the options featured in the preview? I really love the “main home” but I’m having a hard time recreating it. I feel like I’m missing something..
Hello,
You should get all theme options and features on your side when you downloaded package from TF. When you install our theme, all you should do is to perform a one-click demo import. Please read through this helpful article https://elated.ticksy.com/article/12621/
If you still can’t manage this, please write to our support at https://elated.ticksy.com/ and they’ll help you out.
Elated
How do I change the font color on the menu ex: from white to gray or any other color
Hi,
Just go to Aliston Options > header and you’ll see panel for these options https://www.screencast.com/t/rFca65MVAL For any further assistance, feel free to reach our support team at https://elated.ticksy.com
Best, Elated
Hi, Thanks for the reply back but for some reason the color change doesn’t happen for me I try changing all the colors and nothing seems to happen. Also I would like to remove the search bar and side box with the little squares off. Thank You
Hi,
You should try removing “Header skin” value from Allston Options > Header https://www.screencast.com/t/9gagw7HE and also from per page options https://www.screencast.com/t/JKph3ROugOi
Then go back to Allston Options > Header and choose desired colors for menu items https://www.screencast.com/t/UoETj8oUm
Best,
Elated
Im having a hard time on the menu page on the portfolio everything loads up good.. here is the link http://www.dialprinters.com/fihome/portfolio-item/beverly-hills but when clicking on the top menu links it wont go back to about or services http://www.dialprinters.com/fihome/portfolio-item/beverly-hills#about-us this link wont work how do I fix this? Please help
Hi,
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://elated.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Elated
Hi, is it RTL supported?
Hi,
Thank you for taking interest in our Aliston theme.
Unfortunately, it is not RTL ready 
Elated
what are the plugins included / required to run this theme?
Hello,
Please submit a ticket on our support forum at https://elated.ticksy.com/ and include your site URL with wp-admin access and one of our support agents will assist you.
Elated
Congratulations! , Good Luck With Sale
Thank you very much
Nice Work, Good Luck With Sale
Thank you so much
Congratulations! Excellent work and design. I wish you big sales.
Thank you! Glad to hear you like Aliston
Amazing work Congratulations.
Thank you very much
