181 comments found.
Hello, I have a problem, my footer disappears, the footer menu doesn’t exist after the update, can you help me? this is my website www.inspirasirumah.id
Hi,
We can see the footer menu on the site, can you please explain the issue in a little bit more details?
Thanks in advance.
Kind regards,
BoldThemes team
the home about us menu, the shop in the header disappears
Hi,
Is there a Primary menu assigned – if you go to the Appearance > Menus, is the Primary Menu property set for the menu you want to be the primary (in the header)?
Kind regards,
BoldThemes team
Hello! I would like to know if there is another way to manage the responsive style beyond the show/hide option?
I noticed that the mobile version always shows one column only. Is there any way to reorganice the elements that appear disordered?
Hi,
No, there is no other way – the theme uses Bootstrap grid and stacks elements on top of each other in the mobile layout – if you would like to rearrange them the option is to duplicate the elements and show and hide desired version of the same element using show/hide options.
Kind regards,
BoldThemes team
How the read more tag must be used in the text element? I can see the line
—-—-—-—-—-MORE-—-—-—-- in the editor but there are not changes in the page. Maybe I have to put the text i brackets or something like that? thanks
Hi,
Can you please send us wp-admin credentials and the url of the post with the issue to info@bold-themes.com so we can take a closer look?
Thanks in advance.
Kind regards,
BoldThemes team
Hello there
Copying Pages in the Subject Section. Copying Contents and Bottom Bottom. Use Externally Translate.
Hi,
Can you please provide a little bit more details about the issue you need help with? Thanks in advance.
Kind regards,
BoldThemes team
Hi.
When i make changes on a page (especially home page) and save it, the page dublicates itself and we now have 2 or more same page under our page.
Also when i try to make changes on “second language” tabs and save, the changes appear at the dublicated pages (not on our original page).
We keep deleting dublicated pages but it happens again when we make a change ok the page.
Thanks
www.lorangefurniture.com
Hi,
Please check if you have deleted the page which slug has been defined in Appearance > Customize > Header and Footer panel in the Footer Page Slug field. Having a slug of non existing page set in this setting causes the duplication of the content on static pages. Remove the slug if you do not want to use this feature. It should resolve the problem.
Regards, BoldThemes team
Hi! I’d like to organice the iconWidget verticaly in the logo area. how can I do this? And I need the whole header to be sticky (logo, icons, menu..) is it possible? my boss wants the logo always on the screen
Hi,
Can you please send us an annotated screenshot of what you mean by organizing the iconWidget vertically in logo area? Thanks in advance.
Related to sticky header, you have an option in the Appearance > Customize > Header and Footer called Use Sticky Header. If you set it to true, the header will stick to the top of the screen while scrolling.
Kind regards,
BoldThemes team
how can upload images?
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Please can you help with the above?
ignore the above found it out via support pages 
Hello. I have a problem with Title and desc at the portfolio page. I use SEO Framework. It makes good Title and Meta for all pages, but not for Portfolio page.
Can you help me with it or i need to speak with SEO developer? Thank you
Hello, we have never tested our theme with that plugin so it may be a good idea to ask plugin developer for help. Thanks for understanding!
Thank you for a answer. I’ll try
Hi, It’s really nice theme, thank you for your work! Only one question if it’s possible to change Header style for mobile version only (to have same header style for all mobile pages, and different header styles for desctop version pages)?
Hi, thank you for purchasing! It depends what exactly do want to change – it should be possible to change styling with some additional CSS.
Hi there. I have a problem with changing excerpt text just for Shop page. I change text under “Excerpt” field but still there is custom text : “Progressively plagiarize resource-leveling e-commerce through resource-leveling core competencies. Dramatically mesh low-risk high-yield alignments before transparent e-tailers.” How can i change it ?
Hi,
This is a bug on our side – you should be able to change this text by editing excerpt of the shop page. Currently it displays the description of the first product on the page.
We have escalated the issue to our developers and the update with the patch should be out in next 48 hours.
Sorry for inconvenience.
Kind regards,
BoldThemes team
Hey guys having a problem where portfolio is showing single portfolios at the bottom. please check it at http://mymortgageprovider.com/portfolio
Hi,
The problem here is the page’s slug – “portfolio”. This slug is by default reserved for portfolio custom post type archive pages and that is why you get the list of items at the bottom.
You have two options – either to change the slug of the page or to set another slug for portfolio archives – you can do that by going to Appearance > Customize > Portfolio and enter desired slug into Portfolio Slug field. Please remember to go to Settings > Permalinks and click Save Changes in order for changes to take effect.
Kind regards,
BoldThemes team
thanks
Hi
How do I expand the thumbnail in the portfolio to full screen on click?
Hi,
Are you referring to single portfolio gallery item, like this – http://addison.bold-themes.com/main-demo/portfolio/modern-home-redesign/ ? It should feature lightbox by default.
Kind regards,
BoldThemes team
No I am referring to carousel gallery
Hi,
Currently there is no way to do that – we will see to add that to one of our upcoming updates.
In the meantime, you can probably use third party plugin for this by referencing the carousel images using their css selectors.
Kind regards,
BoldThemes team
Hello. I want to make project at local server, installed WP and your theme, but can’t import Demo. It always shows me “Please wait”. What do i need to do?
Thank’s
It’s all ok, but have an error: Failed to import Mediafiles “pages-01-about-us”: Remote server did not respond
Hi,
Is the demo imported? If it is not, you can retry it – import is incremental meaning that it should pick up from where it stopped.
Kind regards,
BoldThemes team
It’s all ok, thank you.
I have another question. How can i add telephone number to the header? Near the social icons?
Found it. But how can i get telephone number and e-mail clickable?
And another one: When i choose minimalistic design, so home page is ok, but if i go to another pages, design changes to default (header – menu, social and another info). How can i repair it?
Thank’s
Hi,
Please refer to the following article for information on how to make the entire site have the same look and feel as the chosen home page: http://documentation.bold-themes.com/addison/getting-started/#homepage-version
Should you have any problems or questions in the process, please leave a ticket at https://boldthemes.ticksy.com and our support team will be glad to assist you.
Related to header widgets – which widget have you used to place telephone number to the header?
Kind regards,
BoldThemes team
Hello.
Thank you for an answer. I have found all what i need.
hi, how can we stop the site identity from showing on every page header? I want to show the page/portfolio/post title but i don’t see anyway to hide the global site identity text or breadcrumbs. please see screenshot: https://drive.google.com/file/d/1AC9GAeVHSIbA4eDF6dtqsmSPN8bM8gYZ/view
Hi,
What you can do is to remove the headline altogether by switching on Hide default Headline on Appearance > Customize > General Settings and then add a static full width section with image background and header element which will display your custom text at the top of each static page of your site.
That would allow you full flexibility in terms of defining header content of each page.
Kind regards,
BoldThemes team
hi, how can we stop the site identity from showing on every page header? I want to show the page/portfolio/post title but i don’t see anyway to hide the global site identity text or breadcrumbs. please see screenshot: https://drive.google.com/file/d/1AC9GAeVHSIbA4eDF6dtqsmSPN8bM8gYZ/view
sorry i posted from my company account but this is regarding EBS_Construction_2018 acccount
Hi,
Please take a look at the answer below,
Kind regards,
BoldThemes team
I changed my review after further spending time on the theme. I feel my previous review was not fair.
Thanks a lot for reconsidering your review, we really appreciate it.
Hello we are having issues with two things 1. The blog post does not show on latest news section on homepage 2. We are using flow flow plugin and when we use shortcode in bold builder it does not work. please help
Hi,
Having in mind the review you have left, we assume that you have gave up working with the theme – please submit a refund request here: https://themeforest.net/refund_requests/new and we will approve it.
Kind regards,
BoldThemes team
The review was posted after the questions was asked. I do not want a refund i just want to be able to fix things like shortcode integration.
HI,
Thanks a lot for reconsidering your review.
Third party shortcodes should be placed on the page using Bold Builder’s text element – when you place a text element into the column, please paste the respective shortcode onto its text tab.
If you have imported demo content, you can find the example on the contact page – http://addison.bold-themes.com/main-demo/about-us/contact/. We have used Contact Form 7 and placed its shortcode there.
Related to blog posts, have you managed to display the post? If the issue is still open, can you please send us wp-admin and the url of the site to info@bold-themes.com so we can take a closer look at it?
Thanks in advance.
Kind regards,
BoldThemes team
Hey,
The lines which come below every page on header image. Where can I change that..?
I tried but I am not getting its relative setting. Please reply ASAP.
Thanks, Mahesh
Got it.. Under Excerpt
Hi,
in the theme standard is it possible to change the color blu in red?
Hi,
Sure, there is a setting in theme options which allows you to define global accent color.
Kind regards,
BoldThemes team
Hello, I have difficulties importing the theme, try with a pho version of 5.6 and a version of 7.0. Can you support me with a solution?
Hi,
Please leave a ticket at https://boldthemes.ticksy.com/ with wp-admin credentials and the url of your site and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hi,
It is possible to pass as a parameter a category to the portfolio? Example: /portfolio/#interior-painting
Hi,
Can you explain to us in what context you intend to use the parameter? It would help us provide a relevant answer. Thanks in advance.
Kind regards,
BoldThemes team
Example: I want to click on a kitchen link and this brings me to a category called kitchen
Hi,
This is not possible with the grid element. But, you can always create another static page, place portfolio grid element and add category filter in its properties so it displays only posts from that category. Then just create a link to this page – you will get the same functionality.
Kind regards,
BoldThemes team
