266 comments found.
After updating to the last version of the theme, my website is not working good anymore. The buttons are gone and you cannot click the links, contact page is not showing and services are not showing. How is this possible? Before the update I didnt had problem with all of this. Please help me out asap
I used a back up now to solve this problem for now but please make sure you guys latest version will not create this problem. Think something is wrong in the update file from you guys
Please make sure to install all included required plugins. You can do that under ‘Apperance->Install Plugins’. If you will need more help, please create new topic on our Support Forum and our team will help you. Thank you!
All included required plugins are installed so this cannot be the problem i think..
Please send us the login details to your site via contact form I will check what is wrong.
I did yesterday! Would love to hear from you
I have checked your issue and replied. The issue is related with required theme plugins which you have not installed/activated.
I am wondering If I can add side bar or widget on pages, just like the blog post area page =) https://www.carhelpout.com/tennessee/mobile-mechanic-memphis-tn/ post =) https://www.carhelpout.com/mobile-mechanic-tips-mazda-cx-7-making-noise-driving/
Yes, it is possible. To get help with that, please create new topic on our Support Forum and our team will help you. Thank you!
It won’t let me “Support has expired”
You will need to renew support to get help from our team.
You will be able to do it if I buy the support
Yes, our support team will help you with sidebar on your pages.
Hello, Can I update the Mechanic Auto Shop WordPress Theme bought in 2017?
Hello,
Yes. You will find update instructions here: http://support.quanticalabs.com/forum/topic/16082/faq-frequently-asked-questions#question_11
Hello.
Our client bought this template time ago and we need to know how to put a right sidebar on every page. Can you help us? http://www.actafarma.comThanks a lot.
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello. I would like to know how to show this type of map http://quanticalabs.com/wp_themes/carservice/contact-style-1/ instead of the one I have: https://www.mecanicatotalhonda.com/taller/contacto/ Thank you.
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello. I already paid $59 for this template, which I love it, thank you, this is a great and functional template, but, I just don’t want to pay $41 for only get one question answered. I just like the way the map displays in your demo, mine displays with a “flat view”, and I would like to display it as yours, with colours and the marker in red, that is all. Is there a way you can tell me how? I am sure it is a pretty easy answer. Thank you for your support.
You will find the answer in this topic: http://support.quanticalabs.com/forum/topic/27402/google-map
You need to use ‘Raw HTML’ component and code like below:
<div class="google-map-container"><iframe width="100%" height="560px" frameborder="0" style="border:0" src="https://www.google.com/maps/embed/v1/place?key=YOUR_API_KEY_HERE¢er=51.113005,17.033787&q=51.112265,17.033787&zoom=16" allowfullscreen></iframe></div>If you will need more help with that, please renew support period and create new topic on the forum. Thank you!
good afternoon i am interested in buying the template but i have a question can i put out the eshop menu completely ?i dont want use that menu for the time being. Thank you
Yes, sure. The shop is optional and you can easily remove it.
Is the template compatible with wordpress 5.0.1? And if not, when do you have plans to have it compatible.
Yes, the newest version of theme v4.6 is compatible with WP 5.0.1.
After updating the theme I lost all the service posts. Every time I go to view them I get 404 page.
Please resave permalinks settings under ‘Settings->Permalinks’, that should help.
How can I modify the left area in the services pages, where you can find the menu of services and documents and discount by making an online appointment? Thanks!
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Does the appointment really works? Can my costumers select their info and how it works?
We’re providing support only via support forum. So please register an account there and create new topic with your questions. Thank you!
Hi, Pre-sale question: Hi, i admire the beauty of your theme but can it perform the following
1. Can users who come to our company to repair a car create and account on our website and filling the type of car that was dropped in our workshop for repair?
2. Can they login to check their dashboard to check the status of their car if it is ready for pick up at our workshop. I will be so glad if your theme can do this.
Thank you
Hi,
Theme doesn’t include user dashboard functionality with ability to check the status of the car in service. You will need to find some plugin which will be able to offer that and install it in addition.
I am interested in this theme however I have few questions. 1- Is the theme customizable? I don’t need many of the pages and functions can I simply delete them? 2- Are graphics set or can I use my own graphics? 3- Would there be a link on my finished website saying who has created this theme?
1. Yes, you can remove/edit all pages with included visual page builder.
2. Images are included with demo content and you can use them on your website. You can of course replace them with your own images.
3. You don’t need to leave the link in the footer, this is customizable.
Hi, I have a question about the appointment form tool. When you choice de date for appointment, the date change for other custormer ? for example, if one custormer select 14 oct. at 11:00 to 12:00 the next customer cannot select this date ? or this is just a email with text for all customers ?
Hi,
The date will be still available and other user can select it as well. You will receive an email with appointment details.
Good morning, How to activate footer
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello,
I have setup this theme its working proper but there is one issue in galleries single page there are showing me below error
Fatal error: Maximum function nesting level of ‘100’ reached, aborting! in C:\wamp\www\balasinor\wp-includes\wp-db.php on line 1942
Please help me to solve this ASAP.
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello, is there a plugin equivalent only for the service booking section, or can I merge this theme with my current theme just using the booking part?
Hello,
Yes, you can use Cost Calculator plugin: https://codecanyon.net/item/cost-calculator-for-wordpress/21709867 Car Service Theme appointment form is included as example with it: http://quanticalabs.com/wp_plugins/cost-calculator-for-wordpress/calculator-car-service/
Hi,
Please let me know how can I add the top menu on the header like the live template? I did register with my purchasing code to have the support, but it said you don’t have permission !!!
Hi,
If this is your new purchase and you had an account on our support forum before, please verify it here: http://support.quanticalabs.com/account/verify_purchase/ to get the access. Thank you!
I did verify, Please let me know how can I have the top menu on the header like the live template?
To get help, please create new topic here: http://support.quanticalabs.com/forum/create_topic/73/car-service-wordpress-theme Thank you!
i have a pre-sale question i just want to know if i can add “file upload” field in appointment form so my customers can upload pics of their cars is it possible without coding ?
Yes, but some coding will be required. We can do that for you as a custom job if you will be interested.
Hello,
Somehow, my “Car Repair Services Options” is no longer showing up, and I need to edit my header/footer information.. How do I get them back?
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I found the faqs for updating but they are very vague and and not clear what to download.. installable etc, and then I have no idea how to upload the correct files because the whole site has been worked on and custom, although I have never added any custom css. Can you please update this theme correctly for me or add an easy update button in Appearance>themes>update. 123 like all of the other themes I have ever used. Thank you
Please check our reply here: http://support.quanticalabs.com/forum/topic/27060/problems-updating/ Thank you!
Hello, why are the forms broken, please? http://193911.w11.wedos.ws/appointment/
Hello,
Please check our reply on the forum: http://support.quanticalabs.com/forum/topic/26853/book-an-appointment/