538 comments found.
Hello, when using the course details, there is a problem choosing wich elements to show. I can only select all, or one, i need to choose fot example four, but not one that appears in the middle, how can I do that?
Can you please submit ticket in our support website?
Hello, in the course search demo page, anything appears on page builder… how can I change the elements of this page? Thank you
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hello, is any way to duplicate courses? I try to save the template I create for one course but it says an error occurs. Thank you!
You can use the plugin ‘duplicate post’ (set permission for course post type in plugin setting too.) in order to achieve this.
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Ok! thaks! I didn’t check the permissions, thank you!
can we register student so that they can update there information
Hi,
Sorry we don’t have the student login feature in this theme.
Hi can you help me with the some plugin so that i can run student apply module and user account
Really sorry but I have no idea which plugin will work this way too You may try to google for this.
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
how can i use this code “[iframe src=”“]”on page builder.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, I would like to use this theme to create 10 different websites that would sit on 10 different URLs for 10 different customers – what would be the most suitable license for this? Would i need to purchase multiple licenses?
Hi,
Yep, in this case, you have to purchase one by one for each urls but if you’re looking for 10 licenses at one time, please contact us via the form in our profile page. We can provide some discount
1st tell me that as you know word press has been updated and know when I edit my page after editing I cann’t save it why? I update the page cann’t reload like before it was reloading.. 2ng tell me I purchased kingster theme and I have put API token which I generated with giving link. it was right which I did?
3rd tell me I didn’t enter my purchasing code in slider Revolution. And know it has an update. It wants purchase key. When I put key it doesn’t working plz help me and give me answer…
1. Make sure that you update the latest version of the theme in over to use with WP5.0. We just launched the fix couple days ago. Please follow this : https://goodlayers.ticksy.com/article/1893/
2. Can you provide screenshot of this? (Please open a ticket in our support site directly for this)
3. The purchase code for slider is not necessary. It’s used for auto updater. However, the slider that’s included in this theme is being used as ‘Extended license’, it’s considered as a bonus file which doesn’t support auto updater. If you need to use auto updater, you have to purchase slider’s regular license separately. But as I said, It’s not necessary, you can still use slider that come with the theme like its’ regular license and we still keep pushing slider’s update in future theme’s version as well
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Where should I put purchased code to verify theme?
and you have did email that you said send us purchased code screen short. I want to ask you that where should I send you on which mail?
is new Version 1.1.1 of kingster theme? If it is then I have already Version 1.1.1 then why I cann’t save page after editing?
Brother I want to ask you that I put API token in setting and theme is not showing any update. I have Version 1.1.1 of kingster theme. whenever your instruction is showing theme will show update available. whenever my theme is not showing that. It is showing just install when I click on install but it says “Destination folder already exists’’. What I do plz help me. I can’t edit my theme bcz it doesn’t save
1. The code can be obtained here : http://support.goodlayers.com/purchasecode.png but you no need to put it anywhere in the site.
2. Please open a ticket in our support site and submit the screenshot in there. http://support.goodlayers.com
3. Yes, it’s the latest version but can you also make sure that you update GoodLayer plugin as well? You can see the detail about to update GoodLayers plugin from here: https://goodlayers.ticksy.com/article/1893/
4. No worry, we will help checking on this. Can you open a ticket in our support site and provide wp access and site url in there? We will check for you directly.
http://support.goodlayers.comAfter open the ticket, please let me know your ticket url here.
1st my all plugins are up to dated. and as you know I told you before My theme Version is 1.1.1. then why it is not working. 2nd Brother you are talking about ticket I don’t know you are talking about which ticket. Where I can generate ticket? 3rd if I get ticket then I don’t know where should I sent you screen short and wp access. 4th tell me which screen short you want?
and can we do live chat anywhere? or any email where you reply hurry?
and also tell me what we do with purchased code. bcz you said no need to put it anywhere…
Hi,
Ok, we will help you checking regarding 1, 2, 3. But please open support ticket in our support website. HERE : http://support.goodlayers.com (You can attach image in the ticket)
After go to our support site : http://support.goodlayers.com , click to login with Envato account choose ‘Submit a ticket’ : http://take.ms/wKEkC Then choose Kingster theme from the list and you will be able to open a ticket to communicate with our support team. This is the only way we provide support right now and other customers also using this as well.
4. Screenshot regarding API error that you mentioned in your first comment.
About the purchase code, it’s used for verifying purchasing to receive support.
I submit ticket but no one answer me..
and sorry I was looking at wrong place my theme version isn’t 1.1.1. my theme version is 1.0.1 I think which is old version. that’s why I cann’t save any thing after editing…
Frustrated by this theme. It is beautiful and looks like it would work perfectly for me. However, when I edit a page, there is no way to save the work. The link at the top of the page to allow me to save the edits to a page is only intermittently shown. There is no way to make it show up. I have tried reloading the page, logging in and out—nothing works.
Also, there is no way to submit a support ticket for the Kingster Theme as it is not listed. There is an article of what to do when your theme is not listed, but the option to connect to Envato to verify purchase that the article refers to does not exist.
There is currently no way to even contact the company to figure out how to get this thing working. So, far it has been a huge time-waster. Hopefully, someone will contact me to get this fixed.
Update: It appears that there is an issue with the new editor in WordPress 5.0. I have installed the Classic Editor and the edits seem to save correctly. It still would be good if there could be a way to submit a support ticket, however.
Hi,
Can you try to update the theme and GoodLayers Core plugin? We pushed the update to fix the issue yesterday.
https://goodlayers.ticksy.com/article/1893/Hey. It’s me again. We want to buy a template from you. But, for its purchase, we need to announce a tender on a special resource. Can you offer your assistance in this matter?
Hi,
First of all, Thanks for your interest
Sorry, I’m not quite sure about your question.. can you describe more please?
hi sir
I have customized the web site almost 25 percent. till now i am not creating child theme. can I create the child the now . if i want created child theme now then all the customization settings will be safe ?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Does this template have the feature/supported functionality for a “sponsor logo ticker” as seen under the sponsor section at the bottom of this page: https://www.hitecglobal.org/
Hi,
You can have like shown in this demo : http://take.ms/Niyxr
But we don’t have the auto scrolling for this.
Hi, how the license works? Can I use it on for testing and presentation on my domain and final web page move to clients domain? Can I deactivate license key on test domain and then activate on clients domain or something like this?
I need make the complete web page on my hosting/test domain and then apply the client domain to this. Test domaim will be unavailable .
thank you
Hi,
First of all, Thanks for your interest
Yes, in this case, one regular license is fine
Hi, I would like to know if your theme supports RTL. I am looking to create a site in 2 languages one using /en and one using /ar.
Can you confirm if your theme will support Arabic language?
Hi,
Yes, you can use RTL in this theme and to use two languages version, you will need WPML plugin.
Note that to set up RTL, you have to manual re-align the page builder in each element’s setting like this : http://take.ms/zmtbL
Also note that, we don’t have demo version of RTL.
Thanks for your interest by the way
Hi there! We’re interested in purchasing this theme, but would like to know if the theme supports Magento eCommerce? Thank you for your help!
Hi,
Unfortunately, not, this theme is only for WordPress.
Thanks for your interest by the way
Hi, I love your work!
At the moment, I’d love to purchase another one of your themes but, unfortunately, that one doesn’t include the events section that Kingster has. Thus I wonder if there’s a way to get an equivalent events page with the other theme.
As I understand, Kingster uses The Events Calendar free edition—but I can’t work out how you get the three columns on https://demo.goodlayers.com/kingster/event-calendar/ using the free edition. Would it be possible for me to purchase your other theme, but still include an event page with a three column layout like this one?
Thank you kindly for your help!
Hi,
First of all, Thanks for your interest
Unfortunately, the Event Calendar layout is available in this theme only :/
Thank you for the quick reply. That’s too bad! I hoped to combine it with either Infinite or Financity.
dear sir now i am on localhost and my site customized almost 30 %. in the starting i am not create or add a child theme. please suggest me, can i add the child theme now? if I add or create the child theme, then all 30% customization data as its save?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Cool idea! I sincerely wish you big sales!
Can I use this theme on subdomains?
Hi,
First of all, Thanks for your interest
Can you tell me the purpose of subdomain please? Is it for language purpose or something?
Subdomain needed for conferences and library site
Ok, in this case, you can use one license
We are a state university. Since the template is a paid product, we need to explain where we got it from. To do this, we announce a tender for the purchase. But since you are a developer, we ask you to offer your service. Can you help with this? We are just going to purchase a template. Thank.
Hi,
Oh ok, but we haven’t done this before. What exactly we need to do?
Can you send us the message directly through the form in our profile page so we can discuss privately?
Fatal error: Out of memory (allocated 2097152) (tried to allocate 28672 bytes) Sir when i open admin panel then show the error I am already extend the memory
Hi,
Can you make sure that you have the setting following this : https://goodlayers.ticksy.com/article/10367/
If still doesn’t work, Can you please submit ticket in our support website?
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
hello, We cant find where to Add, Edit, Delete course category, course tag, campus, level, instructors, semesters, credit, merhod, Please advice
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
