Hello there,

Thank you for purchasing our theme and for reaching us. Electro > Header > Header Styles applies to all pages of your website except home pages and pages that use home page templates. Home page header styles are set from the page options as show here : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/#home-v1-page-options

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please clarify how does your current website look like and what you intend to achieve with a screenshot.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The Themeforest logo is part of brands.

To setup brands,

1. You will have to create an attribute and call it “Brand”.

2. Once you’ve done that you need to assign this attribute as a brand attribute in Electro > Shop > Brand Attribute : https://www.youtube.com/watch?v=siGBnK73EGM&index=9&list=PLYq0ehQTXpCROmA2eVQ8s7oHJRpp6Ul30

3. You can now add logos to the attribute that you’ve chosen as brand.

4. Once you’ve added your brand logos you can enable brands slider from Electro > Footer > Enable Brands Slider.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The link returns 403 forbidden and hence I am unable to view the link. Please check and let me know.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. This is a custom requirement and requires custom coding. It is outside of support scope. However we try our best to help.

Here is the custom code to achieve close to your requirement. Please add this custom PHP code to your child theme’s functions.php : https://gist.github.com/ibndawood/d9147d64e907d9e870fd10fe12e3f50f

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. The icons in the menus are updated via Icon Class field. We’ve documented it here : https://docs.madrasthemes.com/electro/topics/navigation/general-guidelines/#add-icons-to-menu-items

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. If your resolution is less than 1200px it will display mobile header.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Thank you

Hello there,

Thank you for reaching us. Please give me your URL. I will check.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Mega menu items are built using static blocks. You can add menu widgets or Electro terms widget or plain HTML to add links to the static blocks.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

can u send me some visual sample ?

Have you imported dummy content ? We have included examples in our demo content. We’ve documented the example here : https://docs.madrasthemes.com/electro/topics/static-blocks/pages-megamenu-item/

Hello there,

Thank you for reaching us. The theme can be updated in 3 ways :

1. Automatically : You can use Envato Market plugin to update the theme automatically. Instructions here : https://ibndawood.com/how-to-update-a-themeforest-wordpress-theme-or-a-codecanyon-wordpress-plugin/

2. Semi-Automatically : Sometimes (1) does not work. You should install this plugin : https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ , download the latest installable WP theme zip file from your Themeforest downloads page and then upload it via Appearance > Themes > Add New > Upload Theme and upload the zip file. The “easy upgrades” plugin will backup the old theme and install the new one.

3. Manually : You should download the latest installable WP theme from your themeforest downloads page, rename your current theme folder in wp-content/themes folder, unzip the downloaded WP theme from your Themeforest downloads page and upload it to wp-content/themes folder.

Please note that updating a theme will override any custom changes that you make to the parent theme. Hence we recommend using a child theme. A child theme is not meant to be updated and should contain only your custom changes. 

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, the theme can be used for Jewelleries as well as other types of products.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for updating the theme and for reaching us. Have you enabled “Display Attributes” in “Specifications” tab ? Please confirm.

Thanks, Ibrahim

Hi Ibrahim, thank you for your quick reply. There were two “specifications” tabs on the product page. Yes I have enabled it on the second tab and now it works. Thanks for your help!

Glad your issue is resolved. Please do not hesitate to reach us if you have any questions related to our theme.

Hello. I have checked every thing and they are in order

I have checked it in different browsers, problem is solved. thanks for help.

Glad your issue is resolved. Please do not hesitate to reach us if you have any questions related to our theme.

Hello there,

Thank you for purchasing our theme and for reaching us. You can directly add your custom HTML to the text editor and load them via “page content” or use Visual Composer or Elementor to add custom blocks.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. The area you’ve marked/referring to is called “Footer Widgets”. This area is populated by adding widgets to Appearance > Widgets > Footer Widgets area. By default when there are no widgets, it displays the default widgets which is what you’ve marked. You can simply add your own widgets for the default widgets to disappear. We have documented about it here : https://docs.madrasthemes.com/electro/topics/blocks-sidebars/footer/#footer-widgets

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. The theme is translatable and we have included all the strings with the pot file. You can use a plugin like loco translate to translate the theme into your language. You can find instructions here : https://docs.woocommerce.com/document/woocommerce-localization/#creating-custom-translations-with-loco-translate.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Emails are outside of theme’s scope. You’ll have to rely on third-party plugins to send custom emails. For ex. : https://wordpress.org/plugins/woo-custom-emails/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Ok, Thanks

No. I am not facing any issue i want to use the plugin here http://prntscr.com/lo33la Please check the screenshot please let me know how i can do that .

No. I am not facing any issue i want to use the plugin here http://prntscr.com/lo33la Please check the screenshot please let me know how i can do that .

Please copy wp-content/themes/electro/templates/sections/navbar-search.php into your child theme like wp-content/themes/electro-child/templates/sections/navbar-search.php and override it as per your requirement.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. WP Bakery Page Builder does not have 5 columns. It has only 2,3,4,6 columns. Can you please give me link to your current website and the screenshot of the image ? I will take a look and make a CSS suggestion.

Thanks, Ibrahim

Sure, you can. The link website is : https://baipal.co.id/ . For any inquiry details, i have submit a tickets : #33303 . The ticket also attached the screenshot of the image.

Thanks.

Also search hint box arrange is on behind of trending products widget title.

Hello there,

Thank you for reaching us. Please clarify with a URL and a screenshot of what you are expecting and what is missing. I will take a look and suggest a code fix.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The products are loaded using product actions listed in wp-content/plugins/woocommerce/templates/content-product.php file.

You can customize the products display by adding/removing functions through your child theme.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim