Hi,

No, I want to separate the text, let’s say ” Privacy and Terms ” in the left corner and Copyright 2018 in the right corner, kind of flex display, align items: justify content.

Thanks, Leo.

Hello Leo,

Thank you for reaching us. You can add anchor tags in Electro > Footer > Footer Credit.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hi again,

Sorry I can´t really get it…

Can you give me some example code? so I can try it on my website.

Thank you in advance.

Hello there,

Thank you for reaching us. Our default font family is Open Sans.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. If you’d like to add custom JS into your website, I suggest using a plugin like this : https://wordpress.org/plugins/custom-css-js/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Visual Composer is distributed as part of the theme under “In-Stock License” which means you do not need a separate license. However this in-stock license only allows you to use the plugin but not update automatically or activate it. Activation is only required for automatic updates and support access.

We provide support for Visual Composer and whenever a visual composer update is available, we will download the latest version test it against our theme and bundle it as a theme update. So updating the theme will get you the latest version of Visual Composer.

Once you had updated your theme, you will have to navigate to Appearance > Plugins > Visual Composer and de-activate and delete the existing version. Once you have deleted all the VIsual Composer files, you will be prompted again to install Visual Composer. This time you can install the latest version from the theme.

The same applies for Slider Revolution too.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. A 503 error is not a theme error. It is caused due to various reasons but mainly due to hosting. Please check with your host regarding this as the theme plays no role in this issue.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. I am not sure if I understand your question correctly. Can you please help me understand your question with a screenshot ?

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Unfortunately email is our only support channel. You can reach our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and we’ll respond in 1 business day.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. That is not actually possible via theme options. It can be done from custom coding. We did not make it ping and yellow. It simply randomly loads a pre-defined color for a different user.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Oh!.. That’s pity. My customer asked for this feature. But one more question. How can switch off zoom on the product’s images?

Hello again,

Do you want to have different colors for different pages ? I’ll see if I can come up with a custom code for it.

Please follow the instructions given here to disable product zoom : https://ibndawood.com/disable-product-gallery-zoom-in-woocommerce-3-0/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Unfortunately we do not have control over payment gateways as it is handled by Envato. You should reach out to Envato regarding this.

Thanks, Ibrahim

Do i have to install Plugin separately from wordpress.org or it comes with theme ?

Yes. It is available in wordpress.org. Once you’ve installed Elementor. You can add any of the available Electro widgets or import the template as explained here : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-elementor/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you, I will try

Hello Frank,

Thank you for purchasing our theme and for reaching us. To answer your questions :

1. Are you looking to translate ? Have you tried using loco translate ? You can find instructions here : https://docs.woocommerce.com/document/woocommerce-localization/#creating-custom-translations-with-loco-translate.

2. Please add this custom CSS to Appearance > Customize > Additional CSS :

.single-product.full-width .single-product-wrapper { margin-bottom: 15px; }

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

The search feature used in our theme is WooCommerce’s default search which is built on WordPress’s default search. WordPress’ search is very basic and it searches only product titles and description. It does not search through attributes or SKU. You’ll have to rely on third-party plugins for advanced product search. My favorite search plugin for WooCommerce is Algolia ( http://algolia.com/ ) . It returns relevant and faster search results than any other plugin I’ve used.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

I don’t understand what you’re talking about. I’ve never played with a code. I just created the menu. I didn’t do anything except that. I’m not someone with coding knowledge. Please resolve the issue

Have you created a ticket ? What is the ticket number ? Include your WP admin details as well. I’ll check.

number: 33114

Hello there,

Thank you for your interest in our theme. The theme is not compatible with IE.

Kindest Regards, Ibrahim

Hello there,

Thank you for reaching us. We released an update today. Usually you’ll be notified in your WP admin dashboard if you’ve enabled and configured Envato Market plugin.

The theme can be updated in 3 ways :

1. Automatically : You can use Envato Market plugin to update the theme automatically. Instructions here : https://ibndawood.com/how-to-update-a-themeforest-wordpress-theme-or-a-codecanyon-wordpress-plugin/

2. Semi-Automatically : Sometimes (1) does not work. You should install this plugin : https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ , download the latest installable WP theme zip file from your Themeforest downloads page and then upload it via Appearance > Themes > Add New > Upload Theme and upload the zip file. The “easy upgrades” plugin will backup the old theme and install the new one.

3. Manually : You should download the latest installable WP theme from your themeforest downloads page, rename your current theme folder in wp-content/themes folder, unzip the downloaded WP theme from your Themeforest downloads page and upload it to wp-content/themes folder.

Please note that updating a theme will override any custom changes that you make to the parent theme. Hence we recommend using a child theme. A child theme is not meant to be updated and should contain only your custom changes. 

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can enable catalog mode from Electro > Shop > Catalog Mode. When enabled, the catalog mode will remove all shopping cart features.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. You can set the ID of the products like given here : https://drive.google.com/a/transvelo.com/file/d/1uXSQqJmBqqfkrhKr8HIE9o8-oKPx3lQn/view?usp=drivesdk

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. All products have placeholder images.

We do not have the right to distribute the images, we only have the right to use them commercially. Hence our dummy content will contain only placeholder images instead of actual images. Actual images take lot of time to import and usually breaks the importer causing error 500 and other issues. Also your website could be slapped with a DMCA notice in future if they find out about using copyrighted images. It is safer, better and faster to use placeholder images instead of actual images.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. How may I help you ?

Hello there,

Thank you for reaching us. Are you referring to the width of the mega menu ?

The width of the mega menu is set by adding a special class to the parent menu item of the mega menu item. We have documented the special classes here : https://docs.madrasthemes.com/electro/topics/navigation/general-guidelines/#making-the-megamenu-dropdown-as-full-width

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim