485 comments found.
Hello
is it possible to change the time format of the ‘Countdown with Background Image’? I would prefer to not have ‘weeks’ displayed, only days, hours, etc.
Thank you 
Hi,
Thank you for interesting.
Yes I can help you change that once purchased
Hello,
I know it looks like I have not purchased the theme, but as you can see in the comment below from Phlepp993, he is my colleague and he purchased it.
My question is: how do you insert anchor points?
Thank you
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi, i need to have multiple locations on the map and scroll/switch from location to location. Is this possible to this template? tnx
Hi,
Thank you for purchasing.
You would need to use additional plugin for example this one https://wordpress.org/plugins/multiple-location-google-map/
How do you change the phrase “Get tickets!” from the menu into something else?
Hi,
Thank you for purchasing.
Yes you can do that using po file translation which is included in theme.
Here is detailed instruction about how to translate or change theme’s strings http://themes.themegoods.com/grandconference/doc/translations/
Can i add a button to the sessions, like a register button that links to another page or url
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Sorry, have a few pre-sale questions.
1) Does the landing page come with this theme? I’m trying to decide between this landing page and the Framed landing page for my project.
2) I saw Framed uses Elementor. Does this use something different?
3) Does the Grand Conference theme come with the booking feature that I saw on the Framed theme?
4) I like the menu on Framed, can I do something similar on Grand Conference?
Hi,
Thank you for interesting.
1. Yes it’s coming from this theme too.
2. Grand Conference theme is using our own drag&drop content builder unlike Framed.
3. Really sorry it doesn’t have that booking plugin included.
4. It has different menu effect from Framed. Generally speaking, if it’s not in the demo then it’s not in the theme. Basically what you saw on our theme’s demo site, it’s all included in theme.
Hi, how can i prevent a video from “autoplay” ?
Hi,
Thank you for purchasing.
The concept of video background is to have video play automatically because it’s acted as background so it couldn’t any play button there for user to click to play. Hope this make sense.
Ok, can i then just insert a video not as an background with play functions and audio?
Yes you can add for example Youtube video embed code to post/page content.
Hi, i embedded a youtube video into my website but there is no sound?
Hi,
Thank you for purchasing.
Yes because in our page builder. It allow adding multiple Youtube video background. So if it’s enable sound, it will be messy when there are multiple videos on the same page. Are you sure you want to do that?
Hi guys, i need a help with a change of one button, actually just change words. On the right corner is button “Get Tickets!” and I need just change a words to my language. Where I can find it? Thank you
Hi,
Thank you for purchasing.
You can translate theme using po file translation which is included in theme. Here is detailed instruction http://themes.themegoods.com/grandconference/doc/translations/
How can i remove the “get tickets” button just from the mobile version?
Hi,
Thank you for purchasing.
Could you please open Theme Setting > Script > Custom CSS for iPhone and add below code.
#get_ticket
{
display: none;
}
i added the code, but it is not working, the “get ticket” still appears
Could you please provide URL of your site please.
www.forumgrundlsee.at
Please remove pre tag you entered in Theme Setting > Script > Custom CSS for iPhone code.
Sir is it have visual composer
Hi,
Thank you for interesting.
Unfortunately theme doesn’t use visual composer.
Is there any help document, how to use this theme available?
Hi,
Thank you for purchasing.
Here is theme documentation http://themes.themegoods.com/grandconference/doc/
Also if you have any support questions. You can open support ticket to our staffs here Please submit your question on https://themegoods.ticksy.com/
How long does it take for you to respond to support requests?
Hi,
Thank you for purchasing.
Our support staff replied your ticket. Could you please check there.
Where do I find this plugin called Grand Conference Theme Custom Post Type? It’s not included with my download, and it’s not in the WordPress Plugin market…
Hi,
Thank you for purchasing.
Normally you should be able to install this plugin from Appearance > Install Plugins.
Perfect, I found it, thank you!
How do i expand all session items by Default. Currently, a user has to click on “+Expand all” to view the description of the session. I need to be able to have the schedule expanded on presentation and the user may choose to “Collapse All”
Hi,
Thank you for purchasing.
It would required adding custom javascript to change that part. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
If i add elements with the content builder and “save” them only (not publishing), then th browser asks me to leave to page and the added element stays unsaved.
What is this? How to repair it?
By the way… i have already switched of all plugins. The problem stays the same :-/
Hi,
Thank you for purchasing.
You can update WordPress page change for that? instead of publishing.
Sorry, i dont understand your question.
If the page is in review state, i cant add any element in the content builder and the browser asks me to leave the page if i save the page (not publishing).
If the page is published, the page builder works normal.
In review state i cant save any elements.
Could you please provide URL of page and WordPress account here https://themeforest.net/user/ThemeGoods
Already done…
Hello, in the dropdown section for the schedule, is there a way to format the excerpt so that it can have paragraphs and/or bold titles. Right now, it’s just continuous text. Thanks.
..so is there a way for the class “session_excerpt” to be modified in the CSS so that it allows html tags?
Hi,
Thank you for purchasing.
Please make sure you update to the latest version of theme v2.7 it should enable HTML for session excerpt.
Hi, I have updated, logged out, cleared the cache but still no change. www.ganzgathering.com.au is the site. Any ideas?
Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
Hello, I would like to know if the template, you can implement the purchase online, with paypal, transfer or some other way since the demo does not offer any option, please answer as soon as possible.
Hi,
Thank you for interesting.
Yes you can setup online shop using Woocommerce plugin.
How you add links to the sponsors websites in sponsors section?
Hi,
Thank you for purchasing.
Really sorry, sponsor module is purposed to only display logo. For workaround, you can use text module and add image with link to its visual editor instead.
I am trying to format the excerpts in the sessions part but it keeps displaying the html tags inside the excerpts on the web page. How can I fix this?
Please login with your purchased account so we can continue providing support for you.
As regards that, I might not be able to give that as I am just a developer managing the website. The main person who started the project is no longer available.
Is there no help that can be rendered please?
I dont mind you telling me or giving me a walkthrough of how to achieve it. Please its quite urgent. Thanks
Presales Question: Does this theme support multiple events listing and ticketing
Hi,
Thank you for interesting.
Unfortunately it’s designed for single event website.
