1885 comments found.
Hello. I have a house that want to rent. Currently multiple people can rent for the same period of time…. How do i stop that? Does the new clients have a dashboard or something? Does the system issue an invoice? thanks cc
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Good day.. Is it possible to set the price not per room but per guest? And tell me, is it possible to set different prices for a room depending on the number of residents? For example, if 2 people live in a room, the price is one, if 3 people is different.
Hi,
For hotel feature, the system can’t do that. It only can do that when you set it like for hostel. Hostel will charge per person. https://demo.goodlayers.com/hotelmaster/hostel
However, we don’t have the discount for many people.
Thanks for your interest by the way
Feature request: Hello, Could you please add the following features: - specific additional services only available for certain gldr_room_id - ability to add coupon code in reservation bar - can customize booking reservation fields - integrate hotel booking form with google API reCaptcha v3/v2?
also there is a bug in /?booking, when you change booking date, the room images does not load/show anymore (because it is in carrousel), only loads when it is a static image
thanks
Hi,
There aren’t any plan for this yet, btw, thanks for your suggestion.
For the problem, could you provide your site url so we can check the carousel problem ?
Hi, Any possibility to add Skrill payment option? In skrill there are options to pay from credit card and all. Is there a way i could use Skrill as the payment option? (All the payments from online bookings should go to Skrill account).
Hi,
Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
However, please note that these payments in our themes also support credit card payment as well.
hello, 1) is the purchase a one pay or a subscription deal. 2) does the booking system have a sell windows to follow rooms sales. 3) after the room check out date , that room would appear available again on the website? 4) after a room website sell, ¿ can I change a check in or check out date to update it to a new date asked for a client ? thanks.
Hi,
First of all, Thanks for your interest
1. one payment.
2. There, there’s a transaction page here : http://take.ms/mY7ro
3. Yes, correct.
4. Can’t be manually changed, in this case, you need to cancel the booking and let customer book again. Or you may let the staff perform the booking from website for your customers.
Hi, this is a pre-sale question. Can the booking system wotk with deposits? We work with a deposit via bank transfer. If not, could the bhooking system be substituted for the WP plugin that I am currently using. MotoPress Hotel Booking plugin? Thank you. Lovely theme and I hope I can buy it.
Hi,
First of all, Thanks for your interest
Unfortunately, it doesn’t work with other plugin and we do not have the deposit feature for this theme :/
Oh sorry, actually we do have the deposit feature but customer will have to pay the rest at arrival.
Hello,
Want to ask, is it possible to remove the cents value in the price ? Meaning, currently the price is 2300.00 so is it possible to remove the .00 ?
I recently got this message and I cannot login anymore to my website. Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; GDLR_Import has a deprecated constructor in /home2/casagast/public_html/wp-content/plugins/goodlayers-importer/goodlayers-importer.php on line 28
Hi,
Could you try removing the “wp-content/plugins/goodlayers-importer” folder out for this.
I am running v2.0 and now purchased a new one and wish to update to v3 something, my envato is not working. Please help www.starsofzagreb.com
Hi,
Did you mean you can’t update the theme or you can’t access to your support website?
To update the theme, please follow this : https://goodlayers.ticksy.com/article/1893/
Hi it this possible to show how many rooms left on front end?
Hi,
Sorry, we don’t have that feature :/ The system will show warning only when all rooms are out.
Thanks for your interest by the way
Hi there.
I am aware, that the support has expired, but I think i ran into a bug. Could you please help me? I am trying to sync the calenders with booking.com via the provided iCal Link in the Backend, but when i paste the link into booking.com I always getting the message
“This is not a valid iCal URL. Please try again.”
What is going wrong?
Hi,
Could you provide the link you use so we can check this out ?
Hi. can I send it via private message?
Please send through the form in our profile page and please also copy the message here for our reference.
Cheers!
Hi there.
here is the iCal that is not accepted by booking.com.
#
best regards
Hello, Is the lately published Hotel Master Theme v3.11 ready for WP 5.0? If not, when can I expect a compatible version? Thx
Hi,
Yes, with latest version, you can go with WP5 now
hi is it possible to add direct bank transfer on payment?
Hi,
We don’t have option for that. In this case, you may have to leave only this button and contact back to customer about how to to manual transfer and then check it manually : http://take.ms/IaKnD
Pre-Sale Question
1. Is this possible to stretch the content with 1400px every content body? (no white space on the left and right) or its possible to change it via Visual Composer
Thank you
Hi,
1. We can guide to change the width of the container area.
2. You may use third party page builder plugin but note that most element in demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text..
When you use page builder plugin, it will call its own element, layout.
Thanks for your interest by the way
Hi i face this error while login in wp-admin
http://theorchardgreens.com/wp-adminParse error: syntax error, unexpected ’.’, expecting ‘)’ in /home4/toscputt/theorchardgreens.com/wp-content/plugins/mojo-marketplace-wp-plugin/inc/cli-init.php on line 25
HI
Seems the issue occurred by MoJo Marketplace pluign. This plugin didn’t come with our theme so you may remove it.
THANKS FOR YOUR UPDATE CAN U TELL HOW TO SOLVE THIS ISSUE
Login to your dashboard, go to ‘Plugin’ and you can remove plugin from there.
Or you may remove from FTP directly in the path of ‘wp-content/plugins’
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, some questions:
1 – Does the theme comes with all the Photos of the hotels and apartments? build in?
2 – After installation users can immediately place an order and make booking?
3 – Does the theme need any integration of third plug?
4 – Does i need to sync theme with AIRBNB, tripadvisor, booking etc…?
Thanks.
Hi,
1. Most images are under license. You should change to your own image.
2. Yes
3. No, all required plugins are free.
4. It depends on you. But you can do that via iCal.
Thanks for your interest by the way
Hi,
I’d need something similar to the following – a calendar that indicates the daily availability for each room :
https://main.wprentals.org/properties/huge-sunny-villa-east-side/then see “check-in”
Is it supported in your theme ?
I think that many people have no exact date in mind when try to book an hotel room. And they need to know the availability for the current month and 1-2 following months. It’s really painful to have to search, 2, 3, 4 times or more, when the availability is not clearly indicated. When people are not happy with a website, they quickly leave and go to visit the competition. Not good for the business.
It’s for a guesthouse, 5 rooms.
Thank you.
Sorry. we don’t have this feature in the theme :/
Then I suggest you add it. It’s something very important to have.
Hello, this theme is ok for Portuguese language ?
Yep, you can use with Portuguese. However, you may have to do translation if you want the whole site as Portuguese.
https://goodlayers.ticksy.com/article/3812/Hey! How can I disable “Book Now by email and we will contact you back’ buttuon on Payment checkout page? Also How can I change word “VAT” to tax at all places? Also How can I change word “Branches” to “Motels” in Form? Thanks, Nikin
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Please the contact us page is not sending information showing the message:
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Could you please open a ticket for this one as well? Thanks!
