446 comments found.
I have installed the demo-content but the background images on the About, Become A Model and Testimonials section of the homepage is not showing up. They are already set on the page editor but they are not showing up, Please help.
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
I had bought the tea uBella at themforest. I would like to deactivate the 3 icons in the header (Login, Register and Search). Where or in which file can I find this? My site is: www.the6place.com Item Purchase Code: d5bb1915-1a9c-4810-86ee-c037aa9e33ac
Purchase Date: 2018-12-19 14:11:32 UTC
.rt-icon2-in-alt:before {
content: "\e689";
display: none;
}
.rt-icon2-head:before {
content: "\e074";
display: none;
}
.rt-icon2-search5:before {
content: "\e039";
display: none;
}Then save changes and check results at front-end. Best Regards!
URGENT: This is the error i got after installing and click on activate “Parse error: syntax error, unexpected ’’fw_get_db_customizer_option’’ (T_CONSTANT_ENCAPSED_STRING) in /home/queenepicnigeria/public_html/wp-content/themes/ubella/inc/style.php on line 14”
please see to this now as i just bought your theme not up to 30 minutes
Hello, Dear Customer! It seems, that this issue is caused by outdated version of your PHP. Please check your current version of PHP and if it is lower than 5.6.33 – please switch your current PHP version to 5.6.33 It is possible to perform via cPanel or other similar control panel for the hosting. You may also ask your hosting support to upgrade PHP version. Also reupload your theme via FTP using Binary Mode: http://nimb.ws/rB5kib After that activate your theme – this step should be fix your issue. Best Regards!
Presale Question: i like your theme and want to buy it but i need be sure if i will get the exact demo content you offer on your demo?
Hello, Dear Customer! Sure, the theme included all necessary demo files. After installation of the theme and all necessary plugins you import demo in one click. If you have additional questions – please ask us. Best Regards!
thanks for prompt response, one more question, please do the theme allow or have option for a wide menu option like on this site http://mbgnsilverbird.com
I need the logo to be in middle and menu items / links on both side. does the theme have the functions / features? Also need it to look more like a magazine look like on this site http://mbgnsilverbird.com if you scroll down on the site you will see all the contestant in box in magazine format. i need something like that with Ubella
Hello, Dear Customer! Currently our theme has only the following types of header: http://prntscr.com/m4zgly The logo between menu items is a nice idea, we think we will add this feature in next updates. Best Regards!
Hi I bought your UBella – Model Agency WordPress Theme. Was wondering if you have this theme in Divi or if sell a addon to use the Divi builder plugin to make live Edits. I have Divi.
thank you Ali
Hello, Dear Customer! Thank you for your questions. It’s possible to edit and change content with the help of Unyson Page Builder, please read our documentation and watch video tutorials here: http://webdesign-finder.com/docs/ubella/documentation_theme/index.html Pay your attention on the following topics: Frontpage customization, How to use Unyson Page Builder, Customizer options etc. If you have additional questions – submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Hi,
There is no ubella theme option in support forum , so I’m sending the message from here. It is my second theme from you guys and you make some wonderful themes. The issue I’m facing is Phone number not displaying in the menu when i browse the site in mobile. And How do I remove wp login, search and register buttons from menu as it is displaying when browsing from desktop
Thanks
Hello, Dear Customer! Thank you for your message. Now support for this theme is available on our forum https://mwtemplates.ticksy.com Please submit a ticket with screenshot of this issue. We will assist you. Best Regards!
I’m interested in buying this theme today. Does this theme work with Shopify?
Hello, Dear Friend. Currently this item available only like WordPress theme: https://themeforest.net/item/ubella-model-agency-wordpress-theme/22848477 and like HTML template: https://themeforest.net/item/modelia-modeling-agency-html-template/22811533 Best Regards!
Hello. Congrats for this theme, looks very pro and loads really fast. I would like to know…Is there an option to open the model profile page in the same page right after the click? I mean, not to be redirected to the model page. Thank you 
Hello, Dear Customer! Sure, we can add this functionality in theme very quick. If you have additional questions – please ask us. Best Regards!
I have Purchased Ubella Theme but the header Menu is not in place and can not find the fix for that Please let me know how can it be fixed Purchase Code: 93b165af-4796-46de-960b-0150b8c842b0 my website URL: http://woocommerce-223501-686622.cloudwaysapps.com/
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points, only in this case we will be able to help you.
Best Regards!
Hello. Im having some trouble with the theme. In the Customize section on wordpress, under “site identity” i try to put my name and tag line, and i click publish, but it still shows a the theme tamplet name
Hello, Dear Customer!
Please send for us the private ticket on https://mwtemplates.ticksy.com/ the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points.
Best Regards!
i keep getting a msg saying that my link has expired when i got to upload this theme to wordpress
Hello, Dear Customer! In this case please try to reupload your theme via FTP using Binary Mode: http://nimb.ws/rB5kib After that activate your theme – this step should be fix your issue. We also can resolve and fix your issue, just send us your link/login/password for WP Dashboard at support@modernwebtemplates.com Best Regards!
Very Nice Design, Congratulations! GLWS
Thank you!
Hi quick question:
where to change the background pic of the man with face painting, ? shown as the first pic in the following link:
http://preview.themeforest.net/item/ubella-model-agency-wordpress-theme/full_screen_preview/22848477?_ga=2.19756344.1014635483.1544633771-1090141479.1538873414the first pic at the this webpate.
I go the “page” of “about” and try to change “feature image”, but it doesn’t work.
thanks.
Frank
Hello,Dear Customer!
If you want to change this image, please go to this way /wp-content/themes/ubella/img/parallax/breadcrumbs.jpg and replace to your own to breadcrumbs2. We recommended to use the resolution 1920×800 px.
Best Regards!
hello..I see your profile page. really you have greats portfolio GLWS:)
Hi ,
I have met the following error:
the error: “the Maximum execution time of 29 seconds exceeded in /home/content/p3pnexwpnas06_data01/93/42234193/html/wp-includes/class-wp-image-editor.php on line 402”. I have changed the max exection time into 300 seconds. I found the same error.
Cannot complete the import the content.
If skip this error, then the page editing interface have some problems.
Hello, Dear Customer! Please check your content at front-end, if all new pages are present, but some images are absent – install this plugin: https://wordpress.org/plugins/regenerate-thumbnails/ and click Tools => Regenerate Thumbnails => Regenerate Thumbnails for all attachments. If all these steps will not help you – submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
one question when install the content.
the error “the Maximum execution time of 29 seconds exceeded in /home/content/p3pnexwpnas06_data01/93/42234193/html/wp-includes/class-wp-image-editor.php on line 402”. I have changed the max exection time into 300 seconds. I found the same error. Cannot complete the import the content.
Hello, Dear Customer! Please check your content at front-end, if all new pages are present, but some images are absent – install this plugin: https://wordpress.org/plugins/regenerate-thumbnails/ and click Tools => Regenerate Thumbnails => Regenerate Thumbnails for all attachments. If all these steps will not help you – submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Can’t get the Unyson Page Builder to show. I believe its showing the classic editor. And waaaaaay down the screen it shows the Page Builder.
Thanks
Hello, Dear Customer! In order to fix this issue, please download and activate this plugin: https://ru.wordpress.org/plugins/disable-gutenberg/ Best Regards!
Thank you!
Hello. I am interested in purchasing this theme. I have a question first tho… I saw the theme is not Gutenberg ready.. But will it be so in the near future in a update? Thank you
Hello, Dear Customer! Thanks for your interest in our theme. We will add Gutenberg support after this plugin will have minim 4 stars rating. Currently, it has 2.3 rating, that’s why we don’t hurry to add it’s compatibility in our theme. Best Regards!
Congratulations! Nice Work, Good Luck With Sale 
Thank you!
