680 comments found.
Can i upgrade to wordpress 5.0.2 on this current wordpress theme???
OK you can! but pls backup your site first b4 doing anything(both of database + source code). More help, pls submit a ticket. Thanks!
Dear Support, I really appreciated with your themes and those option are really easier to use and useful but now I facing some small issue when I try to save themes option and get error as below please kindly help.
I have install your themes but I can not save on themes option. https://akhura.com/wp-admin/admin.php?page=kuteshopand another one I got another error when I Invalid argument supplied for fo in site/wp-content/themes/kuteshop/functions.php on line 250
I post to your support ticket but not yet get response now please kindly check Thanks
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
You should update to the latest version. Thanks
Fatal error: Uncaught Error: Call to undefine in www.site.com/site/wp-content/plugins/kuteshop-toolkit/includes/classes/dashboard.php on line 242
Hi
It is strange! Please submit a ticket. Thanks!
Hi how to edit any header and how to add widget as multi currency to header instead of top left menu ?
Hi,
Many thanks for your order!
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
i mean there is footer builder and no has menu builder
It has… please submit a ticket. Our supporters will guide more detailed for you. Thanks for your patience!
Hello KT,
Pre-sale question. Can this theme be set to have slide-in sidebar on shop archive pages?
So, basically have a filter sidebar be hidden until Filter link/button is pressed/clicked?
Thank you!
Hi, Sure you can configure like that
Hello good night 4 days ago buy the theme and you can not install the demo, every time I upload an .xml file gives me this 400 Bad request Your browser sent an invalid request. when I want to activate a plugin it gives me 400 Bad request Your browser sent an invalid request. Any refund your Kuteteme issue has many problems.
Hi,
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
P/s Next times, pls do not submit too many new post. Just reply under one post. I will reply to you. Thanks
Theme options not available on the site
Hi,
It is strange!
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
finish, thank for support.
OK, pls follow the tickets. Thanks!
how to filter the_content in page content exclude footer content ?
Pls follow the ticket. Our supporters will communicate with you. We do not support here. Thanks!
Please check my ticket.
OK sure!
I want the REIMBURSEMENT to buy your topic more than 3 days ago and not even install the demo.
Hi,
Many thanks for your order!
I am so sorry for delay.
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
hello and send a message to support and it does not help me at all since it does not respond 4 days ago.
Hi,
We were in the days off. Now we are back at work. Our supporters will reply to you. Please follow the tickets. Thanks!
When i install some Pulgins, the error displayed and failed.
Downloading the installation package from https://plugins.kutethemes.net/[Plugin name] Download failed. cURL error 28: Connection timed out after 10003 millisecond Plugin not activated. A higher version of Kuteshop Toolkit is needed for this theme. Please update the plugin.
The https://kutethemes.net/ https://support.kutethemes.net/ are all NOT work.so, I can not open the ticket too.
How can i solve it?
Hi our support system link: https://support.kutethemes.net/sign-up
Please login, and our supporter will guide you.
Regards,
Sometime, the website work, So I installed other plugins. And I tried import Demo. but it was “Gateway Timeout” And can not import the demo files. Yes. It can be solved if i revise the time limit. But The problem is the support website (theme site) is down continuously!
The Link : https://support.kutethemes.net/sign-up is not work until now too.
I visit the Support website and login via themeforest account. So, I would like to make a ticket. So input the Purchase Code. Illegal string offset ‘item_id’ displayed. And Not work…. I don’t want anymore this theme. Sorry.
Hi,
We have updated the support system. You can login with your envato account. Do not need to use the purchase code.
If you still could not login, pls take some screenshots. Thanks!
I am unable to access support. How can I change header logo? I have changed it from Kuteshop > theme options > General > Main settings > Logo, but its not working… 
Please login to our support system: https://support.kutethemes.net/sign-up
Our supporter will guide you.
Thanks
I saw your ticket. Please be patient! our supporter will reply you as soon as you can.
Thanks.
Please check your latest update. many problem. i can’t import demo content & attributes not getting saved after updating theme.
your support forum down.
Support where are you? support form website down
Hi,
Here is our support link: https://support.kutethemes.net/sign-up
Please login to our support system. Post a ticket and our supporter will guide you.
Thank you very much for your patient!
I am facing search error I have open a ticket. Please help me to solve. bdtopshop.com
Hi,
I am really so sorry for replying lately to you
We have updated the support system. You can submit tickets now.
Many thanks for your patience!
Hello, My client has purchased this super theme and sent me the zip file. I’m getting a fatal error while trying to install demo data. It looks like theme is still not compatible with WP 5.0. So is this a compatibility issue? ( ! ) Error:
Fatal error: Uncaught Error: Call to undefined method Kuteshop_Welcome::demos() in ....\wp-content\plugins\kuteshop-toolkit\includes\classes\welcome.php on line 242Call to undefined method Kuteshop_Welcome::demos() in …\wp-content\plugins\kuteshop-toolkit\includes\classes\welcome.php on line 242
Thank you
Hi,
Please login to our support system: : https://support.kutethemes.net/sign-up
Our supporter will guide you.
Thank you very much for your patient!
Do you wish to update theme with WordPress 5.0 soon? Can you give a rough estimation?
Hi,
We have updated the support system. You can submit tickets now.
Many thanks for your patience!
OK, my theme supports WP 5.0
great! love to see it under software version list too.
Please update the version of this beautiful template to the new version of WordPress and WooCommerce. Thanks
Hi,
I have just updated the theme in version 3.x.
Thanks,
Ayer compre el tema. no puedo instalar visual composer, slider tampoco,instalar demos tampoco ayudeme porfavor o de lo contrario quiero el reembolso.. kuteshop 3v
Hi,
Please login to our support system: https://support.kutethemes.net/sign-up
Post a ticket in there and using English language, so our supporter will help you
Thank you very much for your patient!
Hello dear, it not allow me to paste in the search bar.. i tried to fix it but without success.. what can i do?
Hi,
May I check your site? and is it the same on my demo?
Hello , installed theme imported and all good ,but when selecting Home 1 in Static page setting and save , the home page still showing blog posts only. Using WordPress Version 4.9.8
Please submit a ticket. Thanks!
it is not working …....screenshot : http://nimb.ws/puXaGB
We are checking the system. Be back soon pls. Thanks!
Please respond to my ticket as soon as possible. I am unable to import demo on the site and I urgently need to get this done.
Hi,
It is midnight here. Our supporters will reply to you tomorrow our time. Be patient and do not worry!
I am unable to access support. How can I change header logo? I have changed it from Kuteshop > theme options > General > Main settings > Logo, but its not working…
We consider to buy your solution. But will it smoothly work together with WP EASY CART, in case we prefer that shopping cart solution ?
Hi,
You can setup it with the theme.
I am unable to import demo content after purchasing theme.
Hi,
Many thanks for your order!
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
