5013 comments found.
please i have a regular licence but i can t log my envato acount with your support and i can less my ticket tu use your help. I have 2 envato acount and your support space won’t log with my good acount. Can you help me to work
Hey there,
Sorry for the delayed reply.
In this case, could you kindly share with me the error you are encountering. You can also email john@astoundify.com so that we can check into your ticket system.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi There, I could found the aim of WP JOB MANAGER’s Job Data “Location” field. – https://wpjobmanager.com/document/adding-jobs-via-admin/ This is not displayed isn’t it? Is this only admin information?
Thanks.
Please submit a support request to our support for help with this: https://astoundify.com/account/new-ticket/
On the companies listing page, only companies display that have active job listings. Is there a way to show all companies, including ones with inactive job listings? Thanks.
hey there,
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
FYI:
There is a typo in the code/URL that prevents controlgroup.js from loading. https://exampledomain.com//wp-content/themes/jobify/vendor/astoundify/theme-customizer/app/assets/js/controls/ControLGroup.js generates a 404. (tested on several wp installs) while https://exampledomain.com/wp-content/themes/jobify/vendor/astoundify/theme-customizer/app/assets/js/controls/ControlGroup.js loads correctly.The actual url aslo contains a typo of two // which messes it up even more: /wp-content/themes/jobify/vendor/astoundify/theme-customizer/app//assets/js/controls/ControLGroup.js?ver=25.01
- This error prevents the theme customizer from loading properly.
I hope you can fix this issue in a update..
I don’t think it is fair to pay for support again for something we have not caused ourself, but it is an error that is inherited through the theme code itself. So I do hope you can help out with this and give some good customer service.
Thank you in advance for your consideration.
Kind regards
Reported the bug hopefully will be fixed in the next update of Jobify version 3.11.0
Thanks!
Thank you!
Pre sales question, I would love to make a service marketplace, but these services should be able to be recurring. Is this possible with this theme? Thanks
Hello, you can install the recurring/subscriptions plugin and charge a package on a recurring basis, heres the link to learn more how it works: https://wpjobmanager.com/document/woocommerce-paid-listings/
I would advise anyone thinking of buying this theme NOT to. There are no answers being given here and the support ticketing system is now disabled. This is not a good sign.
We fixed the support ticketing system and are now replying on ThemeForest, new update coming soon for Jobify version 3.11.0 
Hi We are not able to submit any tickets on your support system. Please look after this matter. we are also waiting for some ticket reply, but on support system that tickets have been marked as closed. Please resolve the issues. Shuvashish
We fixed the support ticketing system and are now replying on ThemeForest, new update coming soon for Jobify version 3.11.0
Adsense not showing
Hey, can you please submit a ticket so we can ensure your site is setup correctly and check your settings,
support url: https://astoundify.com/account/new-ticket/
I have just done. Thank you…..
Featured Ads. I have 15 selected to show in the widget settings. Twelve are selected as featured. Only eleven of these show..? Your ticketing system does not work either. What is going on?. Are you going under as hardly any questions seem to be being answered….
Problem solved pls forget.
Hello, I’m receiving notifications to update Jobify Theme for Woocommerce elements. Is there an update for this coming? Thx!
Yes, Jobify version 3.11.0 is coming soon!
Hi, Wordpress 5.0 will be launched tomorrow (december 6), so can we do update from 4.9.8 without any risk for our site with jobify theme?
We have tested the theme with 5.0.1 and seems to be working fine, we will need to add editor styles in version 3.11.0 of Jobify which will be released shortly.
Thanks
Ok, thanks for your replay. I will wait for 3.11 version of jobify before upgrading. Please let us know when this version is out
You’ll get an email when it comes out 
Dear Sir/Madame,
We are interested in purchasing your theme and I would like to ask some questions. We are interested in making an influencer style website
1. Can a candidate have more than one industries attached to the profile? 2. Can we add custom filters on candidates? 3. Can we add paid subscription to candidates (woocommerce or any other plugin)? 4. Can we promote certain candidates per industry? 5. Can we keep a track of which candidates companies look for? 6. Can we have another layout for candidates list, for a example a grid style?
Thank you in advance
Hey there,
Sorry for the delayed reply.
Relating to the questions here;
1,2,4,6. Sorry, the theme does not provide these features. You may need some custom work or third-party integration to incorporate these.
3. Please check into these articles:
https://jobify.astoundify.com/article/995-restrict-job-submissions-to-paid-subscribers https://jobify.astoundify.com/article/659-how-do-i-charge-subscriptions-to-post-jobs5. Please check into this article:
https://jobify.astoundify.com/article/448-create-a-stats-widgetKind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
How can a job applicant submit his application
Hey there,
Users on your site can either:
1. Apply on a 3rd party website. 2. Apply via email. 3. Apply on site using the “Applications” plugin: https://wpjobmanager.com/add-ons/applications/ 4. Apply via email using a contact form plugin like Gravity Forms: https://wordpress.org/plugins/wp-job-manager-contact-listing/
If you have any further questions please submit a new ticket via https://astoundify.com/account/new-ticket/
Starting to get worried. Last question answered on here was a month ago. I would advise anyone thinking of purchasing to not bother as a month between replies is NOT a good sign
Sorry, we are still here just been busy updating our site and new themes and updating Jobify, we are back to replying to pre-sales, no need to worry!
That is good to know
How long does it take to get an answer to a support question..?
Need help? can you please submit a ticket so we can ensure your site is setup correctly and check your settings,
support url: https://astoundify.com/account/new-ticket/
Does this theme support page editor like WP bakery Visual composer? or do you have any recommended page editor plugin?
Hey there,
Post/Pages support page builders by default but the job listing pages are built using widgetized areas.
Does this theme support Wordpress 5.0 and Gutenberg? Or will an update be necessary?
Hey Wolic,
There is not official Gutenberg/5.0 support currently, but standard Post/Page editing with Gutenberg should be supported out of the box.
We plan to add further style enhancements in the future once 5.0 is officially stable and released.
My homepage widgets have stopped working. I can see the updates in WP dashboard, but site is stuck on old job stats. Can add or change widgets in dashboard, but again, homepage site remains unchanged. What am I missing?
Hey, can you please submit a ticket so we can ensure your site is setup correctly and check your settings,
support url: https://astoundify.com/account/new-ticket/
Hi there,
I am currently using the theme Appthemes, JobRoller. Is it possible to remove this theme and upload Jobify and for it to work straight away ? If not do you offer this facility at a cost ?
Also, do you offer facet search ?
Thanks
Hey, can you please submit a ticket so we can ensure your site is setup correctly and check your settings,
support url: https://astoundify.com/account/new-ticket/
Pre-Sale Question: When posting a job, will the posting show up in Indeed as well as the site hosting the Jobify, or is the listing limited to the site with the Jobify theme. Assuming the site is using the indeed add on.
hey there,
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
