Hey Thomas16125, when opening your browser console in the dev tools during the import are there any errors reported? The actual XML file can be found at salient/nectar/redux-framework/extensions/wbc_importer/demo-data

Hey LukeNielson!

Yes, but you can change that by adding this into the custom css box located in the Salient options panel > general settings > css/script related tab

@media only screen and (max-width: 690px) {
.wpb_row .span_12 >.col.padding-1-percent, .column-inner.padding-1-percent {
    padding: 4%;
}
}

Cheers

Hey FerhatRocks,

if you’re using a transparent header on those pages, there’s an option in the page header settings metabox to select whether the nav will be light or dark, and use the appropriate logo

Ok got it, thanks!

You’re welcome FerhatRocks

Hey diademdesignstudio,

In the Salient options panel > header navigation > layout related tab, change your option “Header Secondary Nav” to be “standard header” if you’re not currently using the secondary header

Cheers

Hey diademdesignstudio,

We added the option for that back in v9, if you’re already on that version or above and are not seeing them play, please share your URL in regards so I can take a look

—

Just saw your URL from the other comment you left, I tested you site on an iPhone 8 and can see the video bg playing. What device are you using?

Thanks in advance

Hey Fixedman, it looks like all the core WordPress assets are returning 404 on your site: https://ibb.co/HDrSMGd – check via FTP that they exist, and if so there might be a directory permissions issue for WP

Do you know which folder it should be?

Hey Fixedman,

the wp-includes/js and wp-includes/css directories are both where all of the assets are showing 404

Hey tonevski,

You can export your theme settings via the theme options panel > import/export tab and then import them, however simply changing a domain name should not effect the data stored in your WP database – Could you kindly open a ticket in regards via the support forum with your admin credentials so we can take a further look into this?

My support is expired. What it the URL or where the theme settings are stored/saved?

Hey, the theme settings are saved in the database inside of the wp_options table

Hey alisonleon,

That setting only effect the standard body text. Headings contained within the page builder rows which are set to full width section/content using “dark” as the text color will still override that. To force it on all headings everywhere, Add this into the custom css box located in the Salient options panel > general settings > css/script related tab

html body, h1, h2, h3, h4, h5, h6, .full-width-section > .col.span_12.dark, .full-width-content > .col.span_12.dark {
    color: #0c0c0c!important;
}

Hey danzara, it would be easiest to use css for this. We could provide an example snippet to add an icon, but you would need to expand upon that for each different icon you desired

Many thanks and I will be in touch as soon as we are ready.

Sounds good danzara

Hey CoreyMcculloch, unfortunately there’s no option for that in Salient. Visual Composer is a completely different product than wpbakery page builder which unique feature sets:

Hey philthebass, can you verify that you’ve tested with fresh copy of the latest Salient & no other third part plugins active at the time? Here’s a quick guide to run through for troubleshooting, if none of those work please reach out in regards via the contact form on my author page https://themeforest.net/user/themenectar

Hey siarnoldi2, I looked into your ticket earlier today – please check back in regards

Cheers

Hey tovbar,

change the snippet to be:

#infscr-loading {
 border: none!important;
}
#infscr-loading div { display: none!important; }

Cheers

Works great, thanks!

You’re welcome tovbar

Hey Sam,

In version 10, head to the nectar/helpers/header.php file and search for the “nectar_logo_output” function, at the top of that after the global variable declarations, you can write conditional logic to alter what $nectar_options[‘logo’] is equal to depending on the page

Cheers

Thanks Micatuca

Cheers again ThemeNectar

Glad I could help Micatuca

Hey Kaolin-andco,

this occurs when the incorrect zip is uploaded through your wp admin – take a look at this article from Envato in regards https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

Cheers

Hey charlotte-da-mota,

When looking at the page source, the widget seems to be located directly inside of the first widget area “Footer Area 1”. If you’re not seeing it there in your backend, please reach out in regards via the contact form on my author page https://themeforest.net/user/themenectar

Thanks in advance

Hello,

Actually I didn’t see the widget in the first widget area “Footer Area 1”. However, I did an update of the theme last night and it seems that the problem is fixed. I still don’t know where this problem came from, but… it’s ok! =)

Thank you again for your help and responsiveness!

Hey charlotte-da-mota,

Glad to hear you sorted it

Cheers

I uploaded an “under maintenance” index.html over FTP. The original (now broken) Salient index.php is accessible via: http://musubikan.at/index_ONHOLD.php

Hello ThemeNectar, I managed to solve the problem by re-downloading the theme and replacing functions.php with the original file from the fresh download.

Many thanks anyway!!! I appreciate your great work here in the support forum.

Hey, glad to hear you sorted that! Thanks for the update

Hey Kilnher, WPBakery has documentation on this here: https://kb.wpbakery.com/docs/developers-how-tos/adding-icons-to-vc_icon/

Cheers

Hey augustoaguirre,

Removing the SVG icons in the off canvas menu should fix all three of the issues you reported, if you’ve already tried that and the issues are present, Please reach via the contact form on my author page https://themeforest.net/user/themenectar

I’m sorry, I did not understand correctly. It works perfect!

thank you very much again!!

Glad I could help augustoaguirre