247 comments found.
Hello, I have bought your template and I have problem with Service editing. Im not able to do it in visual composer. I just see a text mode, there is no way to switch to Visual composer. Even, I do not have this option on the WP left panel.
How can I edit these services?
Thanks
here is the url admin http://fouchard-cie.fr/wp-admin id : adminguest pass : adminguest2019
Hello, thanks
But i’m telling about this service page
https://prnt.sc/m7ddu8 https://prnt.sc/m7dedeThanks for your help
You changed password? Don’t send access here it is public send me support@radiustheme.com
Yes i ve changed my password ….i ll send an email thanks
got it
thanks !!!! (solved)
Thanks too !!
need greenova core plugin trying to install demo site offline.
Core plugin is included with theme. After Theme active plugin list show at top.
Hello, is it possible to add more icons (from fontawesome for example) in the option box of “greenova info text”. thanks
Hi, How many new icons you want to add?
Thanks
Hello, only 20 icons
Need to edit file. We already have image icon option you can use that option.
Thanks, i used that option but my image icon is left aligned…not centered. https://prnt.sc/m7o88x thanks for your help
Can you please send me url & WP admin support@radiustheme.com I will check and fix?
Thanks
Thanks !
Hello, did you try to fix it please ? thanks
Fixed Please check.
yes good thanks a lot ! just one last thing (i promise
)
How can i reduce the text under the icons in greenova info text?
thanks
Can you reply in email which text want to reduce?
oK I send you an email
hi
did you forget me ? 
Hello,
No sir I did not but I don’t get your mail no pending tickets for greenova Theme.
Please send again.
Thanks
Hello excuse me but did you received my mail ? from guiguithos at hotmail com?
See no new mail your last mail was 25 days ago after that no mail https://prnt.sc/mke31f You can reply this mail
HI i send again an email 
replied check mail.
Hi, on this theme is google map ?
Hello,
Thanks for your question. Yes contact page has google map it is iFrame WPBakery Page Builder addon.
Thanks
Hi, so I do not have to pay to Google for using the map to show business address on map?
iframe map is free if use API map then need pay. We use iframe map as default with page builder.
Hi, How can i chage the background image? Thank you ! http://www.buycustomstickers.com/wp-content/uploads/2018/06/about_1_bg.jpg?id=2257
17 hours, No answer?? Hi, How can i chage the background image? Thank you ! http://www.buycustomstickers.com/wp-content/uploads/2018/06/about_1_bg.jpg?id=2257
Sorry 25 Dec was holiday You can from row settings see https://prnt.sc/lzksuo
Thanks
Hi,
I cant seem to activate the layer slide plugin using the activation code supplied on your site. Errors with “invalid code”
Can you send me the correct activation code please
Dear Sir,
We are using Layer Slider & WPBakery Page Builder as Bundle. We own Extended License but as per Envato license policy we can not distribute the key see https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
This two plugins will work properly without activation activation need only for auto update we release Theme update when this two plugins update come.
Thanks
You did not solve my problem.
Sorry can not remember which problem? NewsLetter text change? Please mail me site url & admin access and text I will change. support@radiustheme.com
Thanks
I have just installed the theme and chose one of the demo versions (Home Page 4) and a pop-up from Wordpress told me that it would delete all my existing data (which is OK for now since it is a new site) but what happens if sometime in the future I want to edit and use another demo style? How can I switch without losing all the data?
Hello,
After one time import demo data you no need to do this again. All pages are imported if you import once.
You can change home page from WordPress Settings=> Reading
Thanks
Yesterday I modified the slider and clicked Save. But that the slider has disappeared.Nothing,i do not know why. http://www.buycustomstickers.com/ I have enable enabled revisions section in pages. Still unless. I am disappointed. How can i slove this problem?
Where is my slider? My slider has disappeared.Can you tell me why? I did’t deleted it .I only click saved button.Disappointed !
Please mail me WP admin access without deactivate slider normally not disable. support@radiustheme.com send access here
Thanks
I am trying to install the theme (locally using MAMP) and when I upload the .zip file it Wordpress returns the error “The link you followed has expired. Please try again.”. How can I fix this?
Thank you,
Hello,
It is upload limit related issue. You can keep the files in Theme folder then active theme and go next steps.
Thanks
Hi, yes I noticed the upload limit is 8MB. Do I need to increase that? If so, how can I do that?
What do you mean by “keep the files in theme folder then active theme and next steps?”. I can’t upload the theme at all at this point so I cannot activate it.
Thank you
Unzip the greenova.zip and greenova-child.zip child theme then put it in Themes folder it will work
Then go to admin end see themes are in admin end now active theme.
Thanks
Thank you, I followed the instructions on the link and was able to find out how to make the upload limit higher.
ok good
Hello. Can you help me because my menu does not work?
https://www.hssementes.com.br/site_2018/u: hssementes s: Ro9cRJsa^06GtjPty7
Hi, Primary menu was not set https://prnt.sc/lwjkoa I set don’t share access in public comment.
Thanks
thanks!
Hi,
I’d like to test the theme for my website. I saw it at 39$ and the banner is still up but it seems to be at 49$. Is there a promocode I need to enter?
Thank you,
Hello,
This Theme current price is $49 price increased last week. Sorry for confusion I removed banner.
Sorry no promocode option.
Thanks
Hi, I know footer is widget.But i can not find the Newsletter text. eg:We are an environmentally friendly ren ewable energy. And can you tell me where can i enable Woo category widget? Specific location ?Thank you very much!
Nobody?
Sorry for late reply we full Team is on tour will back tomorrow. See it is mailchimp widget & form.
Thanks
Please, how do I activate WPBakery Page Builder?
Hi, WPBakery Page Builder & Layer Slider are bundle plugins included with theme. You can use no problem. End of this week we will update Theme with plugin updates.
Thanks
There is no WP Bakery licence? :((((
Hi, WPBakery & Layer Slider is bundle plugins with Theme we own extended license but as per license policy we can not distribute the key. You can use no problem we will update Theme with Page Builder update end of this week.
Thanks
Doesn’t that this theme comes along with WPBakery Page Builder licence ? please help . i cant edit services pages
Hi, WPBakery Page Builder is bundle plugin with theme. Service is post type please edit from post.
Thanks
Hello,
I just bought your theme Greenova, I am trying to change the Header Layout to a different style and I am trying to disable the top bar but it is not working, what I am changing in the options is not reflected on my site.
Can you please help?
Thanks
Hello, Please check home page meta option from each page / post bottom meta we have individual settings it override Theme option settings. Theme option is global but Page / post get priority.
Thanks
Hi there, I have successfully put your zip files onto my hosting site and added it to my domain name www.eastbaystrees.co.nz
The problem is it looks nothing like the site. The layout is completely different and the fronpage is totally different, its like I can only get the blog page up. Could you check for me?
cheers,
Aidan
Hello,
Have you imported demo data? See our video how to import demo data https://www.youtube.com/watch?v=wH3jAJSqCrE
Thanks
This is the shop page add some products then it will display https://radiustheme.com/demo/wordpress/greenova/shop/
Category can display in right sidebar as widget.
Thanks
Where can I edit the footer logo and text, which I can’t find in the template.
And Category which display in right sidebar is not product category,is blog category.
Footer is Widget please check Footer Widget WooCommerce has category widget please add category widget in sidebar. if you can not figure it please send me admin access I will set support@radiustheme.com
Thanks
I just installed your template.Why is this error? My website: http://www.buycustomstickers.com/ I selected home page 6. Please reply me ASSP, thanks a lot.
Hello,
Thanks for purchasing our Theme. Please set Main Menu here main menu not set so it break.
Thanks
How can i set the main menu?
Go to Appearance => Menus then select Main Menu then set it Primary. see https://www.wpbeginner.com/beginners-guide/how-to-add-navigation-menu-in-wordpress-beginners-guide/
thank you
Thanks too !!