147 comments found.
How to change the 404 image ?
Already done it, using child theme. Thanks
Thanks for getting back. If you have further question, please contact my developer at https://thememove.ticksy.com
Hi,
It seems in the preview the parallax and woocommerce aren’t compatible in safari? I can’t click on any products when they’re in a parallax. Is this a bug?
Mick
Hi Mick,
We are moving the demo to the new site, please recheck it now. If this issue still appears, please get back to me.
Hello Creators of this theme.
I was going through the demo <”http://moody.thememove.com/business-corporate/”> it has menu pinned to right side that contains 4 sections of quick options, support, documentation and cart. Does this option come with this theme and is it customizable.
It’s just for the demo and it isn’t customizable..
Is this theme compatible with WordPress 5.x.x?
Yes, it is.
Is it possible to have 3 or 4 product columns on left bar shop page using theme features? http://moody.thememove.com/shop/?product_archive_page_sidebar_1=shop_sidebar&product_archive_page_sidebar_position=left
It’s possible with Moody.
Hi! The demo site of Moody has crushed and it is impossible to take a look to the demos. Please, could you fix it as soon as possible? Thank you!
It’s fixed. Please re-check. Thanks!
Thanks!
Hello, After I install the template and active “slider revolution” but while I clicked “add a slide from template” even I choose a FREE slide it still needs a purchase code.
so I am wondering after I import demo by insight core should there be other settings?
thank u so much!
Hi, I can not update the WPBakery Page Builder plugin….It’s still v.5.5.4
Hi,
You can update the latest version of Moody, then you will see the new version of WPBakery (5.6). If you cannot figure it out, you can contact our developer at https://thememove.ticksy.com
Regards,
TM
Hi,
I had updated the latest version of Moody, But the new version of WPBakery says “To receive automatic updates license activation is required. Please visit settings to activate your WPBakery Page Builder.” How can I do?
Thanks
Hi,
You can ignore this notification.
But the content that I built before has become garbled.
Please go to the support channel at https://thememove.ticksy.com and let our developer check your site for you.
Hi, I can not update the WPBakery Page Builder plugin. How can I access the update without sending ticktes whenever an update is required?
You can update the theme itself, then, you can see the latest version of WPBakery Page Builder.
Regards,
TM
Our New Support Channel – FASTER & BETTER
Hello,
I would like to know if I should update WordPress 5.0. Is that compatiebel with this theme?
Regards,
Claudia
Hi,
Thanks for your comment. We will update soon, we will also notify whenever we release the update.
Regards,
TM
Hi, great theme. But WPBakery Page Builder doesn’t work on the pages of my articles. How to activate it ? It works well on the pages of the website. Thanks
Hi,
In this case, you can open a support request at https://thememove.ticksy.com and our developer can help you
Best Regards,
TM
Hello, Can i use such carousel like here: http://e-mocni.org.pl/szkolenia-online/ ? thanks
Hi,
Yes, you can use it.
Regards,
TM
Why Do not my web undated ?
Hi,
You should follow the instruction to update the theme: https://www.youtube.com/watch?v=ChxjQYGAuNU
Thank you, but I still can’t update Plugin WPBakery Page Builder..
You don’t need update this plugin. Our theme will update the latest version of all plugins.
Hi, I’m interested to buying your template, but i have a pre-sales question: if i choose the left menu position, can i have the same left position for the menu in all the site?
Hi pisco,
Yes, the left menu will apply at all pages in your site.
Thanks!
You are welcome.
Hello, I need some help with my website.
The website is proxley.com
The desktop version looks great but if you travel to the proxley.com/soutions on mobile you will see the issue. I’m not sure exactly how to fix this issue. It seems that the “Full Screen Split Slider 2” isn’t the most mobile friendly template. If you could help in any way, that would be appreciated.
I am happy to make a temporary login for you to access the backend as well.
Hi ColtonODwyer,
Thanks for reaching us in this case. Please go to our support site at https://thememove.freshdesk.com and provide your WordPress admin credential, so, our developer can help you asap
Regards,
TM
Hi your theme looks great. i have a presale question for this demo: http://moody.thememove.com/creative-studio/
Can i add next to the right menu icon the word “MENU”? also in the left header area can i replace the social media icons with a telephone number? thnxs charis
Hi potys,
It’s possible with Moody.
thnxs
Minimum version of PHP required for the theme and the insight-core plugin? thanks
Hi,
The minimum version of PHP is 5.6
When I import demo it’s still show Initializing… Will not finish….....
Hi raywhale,
Thanks for reaching us about this, please directly contact with our developer at our support channel here. Don’t forget to provide:
- Your purchase code (to let our developer see that you’ve already bought our theme)
- Admin account & FTP information (so, our developer can clearly look for the reasons)
Make sure that you have already provided all the information above to get the fast response.
We are waiting to give you a hand.
Best Regards,
ThemeMove
