515 comments found.
Hi! Is there any option to somehow display the TOP 10 posts review widget in a post content? Is there any shortcode for this? My plan is to show filtered TOP10 ratings list in a post like TOP10 in game category1, game category2 and so on and so on. It would be a summary page of TOP10 lists in all category but in the page content instead of sidebar area.
Hello,
Unfortunately, it is possible by means of some extra customization only. Please submit the ticket at https://themerex.ticksy.com/ into ’ Request a Paid Customization’ category for more info.
Best regards,Ok, thanks. One more remark from me: I think I have found a bug. When I click on a “tag” (categories widget) the site shows 3 post only with this tag. Is there a way to fix this bug to show all post from a specific tag?
Helo,
Are you referring to this widget http://prntscr.com/papbs1? We were not able to locate the same issue on the default theme installation.
Could you please submit the support ticket at https://themerex.ticksy.com/ with your Wordpress admin login credentials to get qualified help from our support team.
Best Regards,Is it possible to define totally different review criterias for each categories? Just for examples the criterias for type1 category are: something1,something2 and something3 but the site using the something4, something5 and something6 review criterias for type2 category?
Hello,
Thank you for your interest in our theme!
Of course, we understand that to evaluate different areas (music, movies, technology, etc.) you need a completely different assessment criteria. Therefore, you can override the list of criteria in each category. To do this, open Posts – Categories, select a category you need at the bottom , in the section “Custom settings for this category” on the tab Reviews add new criteria for evaluation. IMPORTANT: The criteria established for a category is valid for all the posts in this category and sub-categories in it.
Best Regards,Thank you for your fast answer. Currently I am using the 4.1 version of Puzzles theme and I cant create different review criterias for different post categories. I mean I have 10 fix review criterias for default settings (for games post category) what I setting up in the theme options reviews tab. But I’d like to use different review criterias for a special post category (movies). When I try to edit an existing category (custom settings for this category) and I added 10 totally different review criterias it did not work because when I try to edit a post from movies category and modify the review percentage at bottom in this post the default review criterias shows up what Im using for games and not the criterias what I defined in the category settings….my question is:what did I wrong? If am upgrade the theme to 4.2 are you sure it will fix this bug?
Hello,
Could you please submit the ticket at https://themerex.ticksy.com/ to get qualified help from our support team.
Best Regards,Hi! I just have a question before I purchase this theme as my friend bought this to his personal purpose. My plan is that I wanna make a site for reviews and ratings but with different criterias. If I have 5 default review criterias for each post but sometimes I wont use all of them just 2 or 3 criterias.(besides I wanna show these categories too with zero value) Just for example I have 5 default criterias and 2 of them get 90% from me but the other 3 are inactive so I give them 0%. Does the inactive criterias count in the total score? Why? I think is a bug. I mean currently the total score is 90%+90%+0+0+0=36% but the correct total score value should be 90%. Is it possible to modify the functions.php of this theme to handle this case?
Hello,
It shows the average score of all 5 criterias by default. Our customization studio can help you to change the script logic. To get a quote please submit the ticket at https://themerex.ticksy.com/ into ‘_Request a Paid Customization’ category.
Best Regards,Is this theme ever going to get updated to work with PHP 7.1 and higher?? I’ve talked to many web hosts and all of them will no longer be supporting anything below PHP 7.1. I discussed this issue many months ago with this concern and I was told to go into the web panel and change my PHP to 7.0, but now that is not an option and they are all planning to remove all PHP versions below 7.1. They are also suggesting I remove this theme and replace it with one that is compliant with PHP 7.1. What are our options now??
Hello,
We are currently preparing the new theme update. Please submit the ticket at https://themerex.ticksy.com/ into ‘Pre-Sales’ tab (does not require the Purchase Code) to get help with PHP 7 issues from our support team.
Best Regards,
Oh I love hearing that, Melissa, so happy to hear it’s getting the update. Thank you!
Sure, always happy to help! 
Hello, can someone let me know what the latest update was for today? I looked at the changelogs but that seems to not have had any updates listed in there for awhile now.
Hello,
The update will be released within a month. Meanwhile, you can get the latest update via the ticket.
Best Regards,
Odd, I was asking what was in the update because I got an email that said this:
“Hi Zdev1,
We’d like to let you know that an update to your item Puzzles | WP Magazine / Review with Store WordPress Theme + RTL by ThemeREX is now available in your Downloads page.”
That page doesn’t actually say what the update was for. That’s why I was asking.
Hello,
Seems like you’ve got this email because there were some changes made on theme page https://prnt.sc/ole01w. The update is going to be released in a short while.
Best Regards,
Hi , this is a before buying question ,
i m using wordpress 5.2 is this a suitable theme for me ?
i need this theme to review posts , is it possible to display only users review only ?
can we search by categories and keywords ?
Looking to hear from you soon
Thank you
Hello,
Thank you for your interest in our theme!
Yes, the theme is compatible with Wordpress 5.2
The author reviews can be disabled in the following way https://prnt.sc/mxcfzg, https://prnt.sc/mxcgfg
You can test how the search works on the live preview http://puzzles.themerex.net . Is there any sample of what exactly you need to be achieved in terms of searching by categories and keywords?
Best Regards,
yes , this is the example
http://preview.themeforest.net/item/reviews-products-and-services-review-wp-theme/full_screen_preview/13004739?_ga=2.96275420.1580057293.1558085420-1045492479.1557658498this it possible to have your theme act similar , i prefer your company sins you are replying on my comment wich gives me confidence in support .
Hello,
Thanks for the sample.
Unfortunately, it is possible by means of some extra customization only. Please feel free to submit the ticket at https://themerex.ticksy.com/ into _Request a Paid Customization category to find out more info on the similar search implementation into the theme.
Best Regards,
Is your topic suitable for a 12-channel radio station? Is your theme in the editing self-explanatory or very cumbersome?
Is there a radio station that uses your theme to watch it? We are currently not satisfied with the view of our websites.
Hello one more question: Are only blog contents coming to the main page or is it also possible to show photos, Soundcloud or Mixcloud, Playericon? Is there also a navigation bar with for example about us to address?
Hello,
Thank you for your interest in our theme!
This theme primarily is a Review / Magazine / Blog theme. The editing procedure is self-explanatory. Besides, you can feel free to address your questions to our professional support team. You can check this detailed online documentation for more info about the theme features and functionality http://puzzles.themerex.net/doc/
The Homepage is created with the help of the Blog Fullpost style and can just display the posts from certain categories http://prntscr.com/npalml
We would recommend considering this online Radio theme which allows adding the links to the radio stream and is more suitable for the radio station https://themeforest.net/item/sounder-online-radio-wordpress-theme/21871681
Best Regards,
I just like the tile / puzzle structure as a start page since it is different in its kind from others and visually it comes a little to the side of Kiss FM ran. https://www.kissfm.de I find the Sounder Theme not so great because it settles mainly by its color but not on the website structure.Our website is built with OnAir2, but we find that there are certain limitations to optically adapt to our needs. http://889fm.net/
Hello,
I see. Please feel free to contact our Customization studio to integrate the radio functionality into the theme. Please submit a ticket at https://themerex.ticksy.com/ and choose _Request Paid Customization” category.
Best Regards,
Pre-purchase Q: Can I disable author reviews? I want to create all the items my users can review on my site. And it has to be only my users who can review them.
thx
Hello,
Thank you for your interest in our theme! Yes, it’s possible to disable Author review in the admin panel https://prnt.sc/mxcfzg and it will look like: https://prnt.sc/mxcgfg
Regards
Hello, I have a pre sale question…...Is there any option of FRONT END POSTING?
Also Can I reduce the size of the top header/logo??
Hello,
Thank you for your interest in our theme!
In order to add Frontend posting, you shoould use extra plugin, for example https://ru.wordpress.org/plugins/accesspress-anonymous-post/
Please note we do not guarantee fully compatibility with 3rd-party plugins which are not included to the theme package.
The theme is fully editable and you’ll be able to to decrease the logo size.
Regards
Hello, presale questions:
I want to create a hosting companys comprasions…so:
1. Can i change the terms names, to be hosting genre?
2. Can i Display on one page that display the companys WITHOUT sidebars?
3. Can i disable/hide the titles like: “games”, etc…?
4, In theme…anybody can write review?
5. Can USER change order of the reviews by: “BEST RATING” ETC…?
6. Does users must be logged in/register to make rating?
7. Does theme support facebook login and google login?
8. Can users WRITE reviews?
Hello,
Thank you for your interest in our theme!
1, 2, 3. The theme is fully editable and you’ll be able to change names, hide sidebars, edit titles easily.
4. Please learn more about reviews in the theme here: http://puzzles.themerex.net/doc/#reviews
5. Unfortunately, there’s no such opportunity.
6. You may try using the https://wordpress.org/plugins/wp-customer-reviews/ plugin with the theme in order to manager users reviews (whether they’re logged in or not). In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you.
7. For example, you might want to try installing the Social Login 3rd party plugin https://wordpress.org/plugins/oa-social-login/. Recommendation: Please be aware that not every 3rd party plugin might be 100% compatible with our theme.
8. Unfortunately, the users can write the comments only.
Kind regards.
Resolved – deleted the block editor
Hello,
Well done! If you still need the latest plugin of wp bakery page builder, please submit a ticket at https://themerex.ticksy.com/.
Regards.
Will there be a theme update soon? Right now with being forced to use the new WP block crap the Image Captions are not working as they were, and the Review stars are only showing the Summary, nothing else, meaning that I can not select anything for reviews.
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hey, I’m struggling to change the colors for the categories. No matter what I select, they remain blue on the homepage
Hello,
Please edit theme accent color in the Theme options->Blog->Blog Stream page parameters->Theme accent color.
If you still have any difficulties, please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hello, 1. Can visitors leave comments and reviews with their facebook accounts without having to register account on the site? and Can you say compatible plugins? 2. is it possble for reviewers to upload picture in comment section? 3. How can change uploding media interface for clients? 4. Can i remove related post in the page? Thank you.
Hello,
Thank you for your interest in our theme! 1. For example, you might want to try installing the Social Login 3rd party plugin. Please be aware that not every 3rd party plugin might be 100% compatible with our theme.
2. Please learn more about images in comments here: https://www.wpbeginner.com/plugins/how-to-allow-users-to-upload-images-with-comments-in-wordpress/
3. You may try using the https://wordpress.org/plugins/nmedia-user-file-uploader/ plugin with the theme. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you.
4. Yes, it’s possible to remove related posts.
Regards
Hi,
Is it possible to improve the search feature? At the moment all results on our website are useless (https://bestbettingcasinos.com/). I just get random articles.
Can you also explain how I can turn of the search feature for now?
Best regards,
Koen
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Does your theme work with the latest WP version?
Hello,
Thank you for your interest in our theme!
Yes, sure it works properly with the latest version of WordPress.
Regards.
I’m so happy to hear that. Right now your theme is at the top of my list out of about 20 themes. I truly wanted to go with yours. Thank you so much!
You are welcome!:)
Le us know if you get any other questions.
Thank you, I just purchased the theme, uploaded the puzzle.zip folder, installed it and activated it and I got this message right away:
Warning: A non-numeric value encountered in /home/grimmaga/public_html/wp-content/themes/puzzles/functions.php on line 930
Any ideas?
line 930 – $m[$i] = round($m[$i] / 100 * $maxLevel, 1);//$kol > 1 ? 0 : 1);
Please replace line 930 with this line:
$m[$i] = round((float) $m[$i] / 100 * $maxLevel, 1);//$kol > 1 ? 0 : 1);
and line 915 with this one:
$m[$i] = round((float) $m[$i] * 100 / $maxLevel, $kol > 1 ? 0 : 1);
Thanks a bunch, Emily, that worked perfectly! I’m sure I will have more questions the further I get into this theme, but so far I’m getting there.
Not sure what’s going on but I’m getting another error when I’m trying to create a new post. This is the error that is inside the Post Options section at the bottom of my post:
Warning: A non-numeric value encountered in /home/grimmaga/public_html/wp-content/themes/puzzles/functions.php on line 732
Am I doing something wrong?
And another one:
Warning: A non-numeric value encountered in /home/grimmaga/public_html/wp-content/themes/puzzles/functions.php on line 860
Why am I getting all of these?
Hello,
Please submit a ticket at https://themerex.ticksy.com/ and specify PHP version you are running – our support team will check it for you.
Thank you!
Wow
These warnings do not effect the functionality of the theme/website. Most likely that they are related to the latest PHP version, which uses slightly different code structure.
Please replace the existing functions.php file with this one – https://we.tl/t-mxZ33KcNV6
We would also appreciate if you could please submit a ticket and send more details about your server configuration – this will help us to check the theme thoroughly.
Thank you for your cooperation.
Thanks, Emily, I sent the support ticket in to the link you gave me. Told them the PHP version and the errors I was getting. Hopefully they can assist.
Sure, don’t worry. Thank you
I’m still waiting for them to resolve this issue, and I guess there will be no one to help me until Monday? That’s not cool because I’ve been needing help with this for the past 24 hours now.
Anyway, while I was waiting I’m trying to do more work and I wanted to go into the CSS and make the Font a little larger, the text is so small in my posts and pages.
However, once I was in the Editor section and inside the Thermes CSS I saw the following and could not make any changes because of this error:
“There is 1 error which must be fixed before you can update this file.”
I then look through the CSS file and there is a big red X on line 485 (the closing curly bracket) under the Header section with a small red line running through it.
481-#header_top .top_line { 482-width: 100%; 483-height:3px; 484-background-color: 485-}
It looks like maybe the background color isn’t included, but I’m not sure. I don’t want to change anything and save because it’s telling me if I do it could break my site.
Hello,
Please just remove “background-color:” line from the style.css file line 485 and feel free to proceed with css file editing. The issue in the ticket is under processing. We’ll do our best to speed up the process for you.
Regards
Hmm, odd, looks like (background-color:) has been removed already. Maybe your tech fixed it for me?
Anyway, it looks okay now, and don’t worry about the speedup for me, that’s my bad. I saw you were closed on the weekends and I wrote that before I read it. All is good.
Thank you very much for your patience!
Just in case anyone else has this issue, my hosting company suggested I go in and change my PHP version to an older one, so I changed it to PHP 7.0 from PHP 7.1. The PHP 7.0 version is not getting this error now but the theme creators should look into updating this theme sometime soon.
Thank you for the information! It has been passed to our developers.
Kind regards
Where would I find the area on how to set the menu colors to be the same color? Like when you hover over them and also the sub drop down menus…I’d like them all one color instead of the default mixed colors.
Hello,
It’s possible to choose whether the main menu is colored or not in the theme options, please check https://prnt.sc/l4ftqa If you’re looking for additional information, please submit a ticket request and our operator will provide you with detailed information.
Regards
Yeah, I know about that section, and when I use it everything turns the color blue. I just want to change that all blue to a dark grey. I put in a ticket just in case.
Thank you! Please expect reply soon.
Kind regards
Hi, there is any option to change the post score from stars to numbers? So in theain page will appear for example “8/10” instead of 4/5 stars… Hope I was clear
Hello,
Thank you for your interest in our theme! In Appearance – Theme Options – Reviews you can choose the rating system for your posts: 5 stars, 10 stars or 100%. You can easily switch from one rating system to another at any moment.
Regards
Hi,
1. There is a free version to try before buying? 2. Users can search by score of specific criteria?
Hello,
Thank you for your interest in our theme! 1. I think we can figure something out for you, please submit a ticket to category Pre-sales Questions at https://themerex.ticksy.com/ 2. Unfortunately, you should use extra search plugin if you want to search by score.
Regards
I purchased this theme a few years ago so I have no support available, but I hope you will help. I just tried to activate on a new site I am working on and I receive this error: ”/public_html/wp-content/themes/puzzles/includes/_utils.php on line 187”
Hello,
Unfortunately, your support license is expired. Please extend the license to qualified assistance. Thank you!
Regards
Hey, is there multplie header layouts ? Thanks for your answer !
Hello,
Thank you for your interest in our theme! The theme has one header style, but you can enable/disable Login/logout in Theme Options. If there is a need, our Tech support team can show you how to change the logo float.
Regards
hello, where can i buy the rating plugin?
Hello,
There is no rating plugin. The rating system is part of the theme.
Kind regards
Hi. I am having trouble activating the RTL in the theme. Can you help?
Hello,
Sure, please post a new ticket here: https://themerex.ticksy.com We will do all our best to help.
Kind regards
