Hello there,

Thank you for purchasing our theme and for reaching us. We are closed for the weekends. However I just responded to your ticket with the solution.

Hope it helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Glad your issue is resolved. Please do not hesitate to reach us if you have any questions related to our theme.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The theme is compatible with Dokan and you can use it without any issues.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The theme is compatible with Dokan and you can use it without any issues.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. When you import our dummy data you’ll have a website similar to this : https://demo.madrasthemes.com/electro/ which has placeholder images instead of actual images. We do not have the right to distribute the images, we only have the right to use them commercially. Hence our dummy content will contain only placeholder images instead of actual images. Actual images take lot of time to import and usually breaks the importer causing error 500 and other issues. Also your website could be slapped with a DMCA notice in future if they find out about using copyrighted images. It is safer, better and faster to use placeholder images instead of actual images.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Did the error occur only when using wishlist along with WP Rocket ? Can you please give more information ?

Thanks, Ibrahim

I installed WP Rocked and updated Wishlist… Now I deactivated the Wishlist and my problem has been solved. Thank!

PS: I want to add 300 words contents in home page any section. But homepage does not show the Visual Composer in normal mode.. Please see attached screenshot…

Hello there,

Thank you for your interest in our theme. The theme does not break when using with Gutenberg. It does not have any Gutenberg specific blocks yet.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Thank you again. I’ve added WP EasyCart compatible. Let me know if you need anything else from us to modify.

Hey, we appreciate it, we will add it to our collection of themes… Feel free to let any of your customers know it works as well.

Thank you. Will definitely recommend.

Hello there,

Thank you for reaching us. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and we’ll setup Home v7 for you.

Thanks, Ibrahim

Another question is: How I can use home-v5, home-v6, home-v7 with standard width size similarly like home-v1,2,3 & 4.

Just homepage width, and header/footer size & slider too (if applicable) for both Elementor as well as WPBakery. Is there we have to change Margin Left or Right?

Are you going to add Elementor json for other pages as well like about & contact etc? And, and are new homepage template coming near soon Its end of 2018 era, some more modern & attractive, with better shopping experience??

Hey, adding more question to elementor issue:

Like I’m using https://demo2.madrasthemes.com/electro/home-v4/ demo, and below there in section “Smartphones & Tablets” just after categories mentioned, the ad block used, which can’t be replicating with elementor, For more clarification I’m talking about this image: https://demo2.madrasthemes.com/electro/wp-content/uploads/2018/04/home-v4-banner-1.jpg

Similarly, In “Laptops & Computers” section, Game Console Controller grid will be developed with Elementor?

Hello there,

Thank you for purchasing our theme and for reaching us. My sincere apologies for the delay in response. To answer your questions :

1. All home page JSON should work without any issues. If you are facing issues, please try and click on “Raw” of the code and make sure your JSON is not corrupted. If you still face issues, please email our support with your WP admin details, I will add the elementor pages that you request.

2. Here is the custom CSS to increase the max-width of the container : https://gist.github.com/ibndawood/801b7072927d241363a3c274627b10b4

3. The content in about/contact pages are mostly shortcodes. You can simply add relevant shortcodes to get the same in elementor as well.

4. Electro was launched with 3 home pages. We’ve routinely added more home pages as well as mobile home pages. We last added new home pages just 2 months back. We are continuously improving Electro with new home pages.

5. Can you please email our support with your elementor question, I will ask my colleague to check this and respond.

Once again my sincere apologies for the delay. Please use our support form for quicker responses as they are managed by our support team.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and let us know your WP admin details and FTP ( or cPanel ) details. I will take a look into the issue.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. I’ve responded to your ticket.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. They are not us. They try to sell our products as nulled without access to updates and support.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The theme does not break when used with Gutenberg and works well with Gutenberg. We do not have any specific code for Gutenberg though.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The theme does not break when used with Gutenberg and works well with Gutenberg. We do not have any specific code for Gutenberg though.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Thank you.

Hello there,

Thank you for purchasing our theme and for reaching us. I understand the feature you are requesting however this is a plugin territory and should be done via plugin and not via theme.

The pay later feature is usually tied to the payment gateway plugin that you are using. For example, in India, some bank gateways allow you to pay via EMI. I’d advise you to check with your payment gateway provider regarding this.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thanks Ibrahim, I will look into that for sure.

Hello there,

Thank you for purchasing our theme and for reaching us. I appreciate your feedback. You can set to show parent categories in Appearance > WooCommerce > Product Catalog > Shop Page Display, choose either “Show Categories” or “Show Both”. Ref: https://docs.woocommerce.com/document/woocommerce-customizer/#section-8

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thanks Ibrahim, perfect!

Hello again,

The error log does not clarify what is the error. However you don’t have to worry about it. It will not affect your website or its working in any way. It only has few missing images, which you can add separately.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

How can I get full demo with image?

When you import our dummy data you’ll have a website similar to this : https://demo.madrasthemes.com/electro/ which has placeholder images instead of actual images. We do not have the right to distribute the images, we only have the right to use them commercially. Hence our dummy content will contain only placeholder images instead of actual images. Actual images take lot of time to import and usually breaks the importer causing error 500 and other issues. Also your website could be slapped with a DMCA notice in future if they find out about using copyrighted images. It is safer, better and faster to use placeholder images instead of actual images.