308 comments found.
Hi. Please use Microsoft Edge to open this page. https://ehealthexpo.health.qld.gov.au We keep getting blank pages. If we change the theme to default Twenty Nineteen it works. It only happens on Edge, works on all other browsers.
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
Blogs: Is there a demopage from blogs with right sidebar? Is it possible to choose how many blog columns I want? Events: The list view shows 1 column, can I change it into 2 or 3 columns? Mega Menu: Is it possible to put icons in front of the menu-item? Is it possible to use one menu column for text and image(s)?
Thank you for your interest in our themes! 1. Sidebars – left, right, both. 2. Blog columns – 1-4. 3. Events – no only 1 column, you have a Event Carousel with 1 to 4 columns 4. Mega menu – icons only with a bit of CSS. Column for image and text – yes
Regards: VamTam
thanks a lot for you reply!
Updates
Nex 3
WordPress 5 Compatibility UpdateHow to update the theme?
How to update the theme and plugins
Changelog
Changelog
Hey, is there a blog within this theme? I know there is a news section – but do not see a Blog page that has all of the posts. NVM found it
Hey,
Can I use the typekit plugin with this guys? Also, Do you think if I used the JS Script below for making a module clickable would cause conflicts with the site?
http://forum.wpbeaverbuilder.com/support/q/make-a-complete-module-clickable-make-a-div-a-link/Ta Mat
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
Okay Will do thanks.
Dear Support. Please let us know how we can block the theme of Nex – Factory & Industrial WordPress because someone hacked our account and install the theme license and use it in this website ( www.luminous-group.com) . How it’s possible to prevent them from using and installing it. Your urgent reply is highly appreciated. kindly please reply to me in this email :safaa@a2aproduction.com
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
I would really like to purchase this theme, is there any cyber monday offer? Everyone is giving one, can you guys create an offer just for 1 day?
Thank you for your interest in our themes! We only run introductory offers when we release a new themes. Best VamTam
how do i change the top bar phone number and hours of operations?? i don’t find any way neither on your documentations
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
Hi,
any black friday or cyber monday offer? 
Thanks
I am sorry we don’t run any promotions during this period!
I bought the theme worked fine until 2 days ago, but it does not let me update, and they do not give me an answer, I already update all the plugins, but it does not work, I already believe a tiket I hope for an answer?
Hi there, as far as I can see my colleagues have replied, VamTam
Hi, a have very important pre-sale question. Any option to change the visual editor to Visual Composer? We don’t like “Beaver Builder WP Page Builder”. Thanks in advance.-
I can see on the “Compatible With” the “Visual Composer 5.1.x”, can we use Visual Composer with your theme? Thanks.-
Thank you for your interest in our themes! Yes, that’s correct the theme is compatible with VC and some clients use it with this theme. However the demo pages are built with Beaver Builder and you can’t edit them with VC, since this is a different builder. So it only make sense to use it for brand new pages. Regards: VamTam
I totally understand, and some plan soon to add a demo content with Visual Composer? Or maybe add some XML file to import a demo content compatible with Visual Composer? We really like your theme but we work 100% with Visual Composer… Thanks again.-
Hi there, we are working on Gutenberg plugin, this is the future
Regards:
VamTam
Hello and sounds better, sorry to keep asking but we need to decide if we can start this project with your theme. Some idea about time to switch to Gutenberg? Thanks in advance.-
Hi there, you will never be able to edit a page/content built with Visual Composer, Beaver builder or any other Builder with the Gutenberg editor. Once WordPress is released you will be able to switch between the two editors and create pages with the one you like.
However, if the theme has been built with Gutenberg form the beginning using only Gutenberg blocks then you don't need another builder.Regards: VamTam
hello, is the breadcrumb an option in this theme? Can’t find it. thanks
Thank you for choosing our theme! Sorry, this theme doesn’t have breadcrumbs. You may try a plugin. Regards: VamTam
Hi, My client has purchased the theme and sent it to me. The theme is working great and I can find mostly everything. Just one thing, I am not able to change. The main demo has an area which is just below the slider, which says since 1985 and has a car to the background. How do I change it? I am not finding the option to change it via your builder. Please help.
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
hello, do this theme offer multilanguage?
Thank you for your interest in our themes! Multilingual functionality comes as a plugin. We support the most popular one – WPML plugin.
Regards: VamTam
Hi,
We have set up our website on our server and we are facing so many issues regarding the theme/builder.
1. We are not able to edit or add the Menus. Pages and posts nothing is visible on the Menu page. and hence the menus are not displaying on the website.
2. Please let us know how to add more number of text slides on Homepage in the green color section.
3. Also please let us know how to or from where we can edit the Phone number, email and timing.
Thanks,
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
Hello,
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Hi there, thank you for letting us know but you have outdated information. It is up to each author to decide.You can reach out to Envato for detailed information. Regards: VamTam
forgive me for mistake
Pre Sales Question, I really need the PSD or Sketch Files to apply some changes and then demo it to my client, any chance?
Thank you for your interest in our themes! I am sorry but we don’t provide PSD or Sketch files any longer.
Regards: VamTam
Sticky Header does not work on my vamvam theme
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
Pre purchase question: Will the theme work with PHP7?
Thank you for your interest in our themes! Yes, the theme will work with PHP 7. VamTam
Where can you edit the social media on this theme???? I have looked under the Widgets, the Customize, the Pages, and under your documentation. I need to change the header social links and the footer social links.
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
Thanks so much! VamTam
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