102 comments found.
Hello, i would like to purchase your Wordpress theme but wanted to know beforehand if there are .psd files available for this theme?
Hello,
Thank you for your interest in Softwerk! Yes, we supply PSD files upon request.
Best, Select
what is the ideal image size and setting for chaning background title image
Hello,
Please open a ticket at https://select.ticksy.com/ and one of our support agents will assist you.
Thanks, Select
do you have bootstrap of this template?
Hello,
Thank you for your interest in Softwerk! We only have a WordPress version of the theme.
Best, Select
I just purchased this, how do i install the main demo site as default. there is a lack of support even with the documentaton
Hello,
Thank you for purchasing Softwerk! Please see this article of ours: https://select.ticksy.com/article/12623/ . After importing demo content, you will have all the pages from our demo site. You can then set your page of choice as your front page in Settings > Reading.
If you need further help, kindly open a ticket at https://select.ticksy.com/ and one of our support agents will assist you as soon as possible.
Best, Select
Hello,
I couldn’t find the /saas-home/startup-company demos. How can i find this ?
Best
Hello,
After running demo import, you will receive all the pages from our demo site. You can then set your page of choice as your front page in Settings > Reading. For demo import, please see: https://select.ticksy.com/article/12623/ .
If you need further help, kindly open a ticket at https://select.ticksy.com/ and one of our support agents will assist you.
Best, Select
Hi,
i have just purchased this template. i want to know.
1) Can i get the psd or editable files for the digital-studio slides. I want to maintain the ribbon slide.
2) How can i make the logo bigger? Do u have a css code for that or there is another way.
Hello,
Thank you for purchasing Softwerk! We located and replied to your tickets. You can check Ticksy.
Best, Select
Hi,
i want to purchase this template now. but fist i want to know.
can it be used as a one page template so it scrolls up and down.
Hello,
Thank you for your interest in Softwerk! Yes, you can create a one-page site with the scrolling functionality.
Best, Select
Hi, is there any plan to support WordPress 5.x? Installation of the theme leads to a blank frontpage and wp-admin. Thanks!
Hello,
If using WordPress 5, you should install the Classic Editor. Please see this article for more info.
You can also submit a ticket at https://select.ticksy.com/ and our support agents will provide you with the latest version of WPBakery.
Best, Select
Hi, can we modify colors and use different color schemes? Thanks
Hello,
Thank you for your interest in Softwerk! Yes, you can modify the colours. Feel free to let us know if you have any other questions!
Best, Select
Demo content taking forever, causing may pains, 20% for three hours. I don’t know why we must always go through this
Select theme i must say i am highly disappointed in the way your support system has been structured, your demo content does not load. it takes forever and not all files will eventually get imported. Please fix this issue ASAP. i was on it for several hours yesterday with no headway
Hello,
Thank you for choosing Softwerk. Please note that slow our failed demo import is usually due to lower server sources. To fix this, please see: https://select.ticksy.com/article/12623/ .
If you need further help, kindly open a ticket at https://select.ticksy.com/ with your admin access and one of our support agents will assist you as soon as possible.
Best, Select
Seriously, you need to make things easier for people, its a bad user experience, very bad
I tried all the options you suggested, non work, please i need to deliver this project tomorrow. i have raised ticket and no response
Hello,
We located your ticket and noticed that our agent has imported the demo for you. Please see: https://select.ticksy.com/ticket/1847050/ .
Best, Select
Hello, I’m trying to import the demo data but it stuck at 80% How can i solve this problem
Hello,
Please see this article of ours: https://select.ticksy.com/article/12623/ .
If you need further help, kindly open a ticket at https://select.ticksy.com/ and one of our support agents will assist you as soon as possible.
Best, Select
solved thanks
Great, thanks for the update!
Select
Nice Work, and I have the php files, but I need HTML files, can you provide it?
Hello,
The package doesn’t include HTML markup, only PHP, CSS and JS files. This can be seen in our theme advertising page https://www.screencast.com/t/2RtFvDVb
Select
hello, RTL Support?
Hello,
Thank you for taking interest in our theme.
No, unfortunately not. We’re here in case you need anything else.
Select
Hi, I just purchased this item, so far I love it, but slider revolution is not included. where can I find the license code for the plugin?
Hello,
The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don’t have to activate them and they’ll work for you regardless of that.
If you have any further questions, please submit a ticket on our support forum https://select.ticksy.com/ and one of our support agents will assist you.
Select
hi there. nice job. do you have any plan for discount?
Hello,
Thank you for writing in.
Unfortunately we don’t control discounts and coupons, sorry about that. It’s up to the market itself.
Select
Very nice, GLWS!
Thanks!
Awesome job. Congratulations
Thanks!
hello..I see your profile page. really you have greats portfolio 
GLWS:)
Thank you very much
Congratulation! Nice Work, GLWS
Thank you very much 
Congratulations! Nice Work, Good Luck With Sale 
Thanks, glad you like it
