274 comments found.
HI, i just buy Aalto – Refined Architecture and Interior Design Theme but its not working propertly in wordpress.com Business Plan, I cant see any predesigned Homepages or inner pages…until i cant change main logo or fonts. HEEELPPPP!!!
Hi someone can help me? since i need my money back, beacause envato told me that they cant help me… only the author of the theme and i dont supported of you !
Hello,
We managed to locate your ticket on our support forum and our agent already answered you. Please, check whole response here https://edge.ticksy.com//ticket/1845071/ Our support team will gladly help you to setup your site within our theme. Just continue conversation on ticksy and include your wp-admin access if you need further help.
Best, Edge
Hi! Is Aalto 1.1 compatible with WordPress version 5.0.2? I’ve already purchased the theme and need to update the WP version. Thanks!
Hello,
Thank you for reaching us.
Yes, of course. Aalto and all other themes are compatible with the latest WP release. If you want to keep WPBakery editor, you should just install Classic Editor free plugin, from Plugins > Add New. This will keep your WPBakery editor on edit page. Everything is better explained in this public article https://wpklik.com/wordpress-tutorials/how-to-keep-wordpress-classic-editor/
Edge
Hi,
My support run out, I was wondering if you could help for one little thing : I would like to add a image on the background of the fullscreen navigation page. Is it possible ?
Thanks a lot,
Valérie
Hello Valérie,
By default theme options, you can only add background color to side area, if that’s what you’re asking. This can be found inside Edge Options > Side Area. Adding custom background image would require additional CSS codes.
Edge
Hi,
I am not talking about the side area but the fullscreen navigation /menu. Thanks
Hi,
This counts both for Side Area and Full Screen menu, you’d have to include additional CSS for this.
Edge
Hi guys, have a problem with the rara import demo plugin in a fresh install, if the plugin actives, my test enviroment got the blank screen of death, there some thing to do? WP 5.0.1 on Apache with PHP 7.0
Autoreply, isn’t your plugin guys, my hostiing providers installed in automatic that thing. Sorry.
Hello,
Thank you for your purchase!
You can find minimum server requirements for demo import here.
And here’s the helpful step-by-step guide on how to import demo content successfully.
If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
Talk to me about 5.0 and Gutenberg and this theme please. Need concrete info before purchase as Gutenberg will throw many themes in the trash
Hello,
Thank you for reaching us!
All our themes are already compatible with the latest WP version and Gutenberg editor, there’s nothing to worry about.
Edge
right on thanks. You should probably add the field to description as I am sure thousands of webmasters are looking for themes today and looking to see if it says “Gutenberg Optimized” YES in theme description.
Hi,
Yeah, you’re right, we’ll think this through. In fact, prior to the WP 5 release we updated some of our themes for Gutenberg compatibility and checked that box. It turned out that WP 5 release went easier than we thought and that we don’t have to change anything drastically. To be honest, you’d only have to include some minor fix in your template files, which our support team will provide. It’s not related to functionality, but only styling of some back-end meta boxes, which is really a minor (yet fixable) issue.
If there’s anything else we can help you with, please let us know!
Edge
Will this theme comes with the images shown in the Demo
Hello,
Thank you for taking interest in our theme.
Yes, of course, everything you see in our live preview, including media files can be imported on your side once you install Aalto.
Edge
Hello, i have problem with logotype. Its verry small. Where can I increase it? (Original Logo jpg 160px x 56 px. WWW – 74px x 26px)
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
Hello guys, great work with a theme. One question, how can I use different menu navigation for different page, I tried everything, but seems I can’t find the solution here. Many thanks. Denis
Hello Denis,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Edge
Hi Edge, I’m very interested in your theme(interior), it’s outstanding design.
My intention of this theme is to use it in Chinese language, so I have a few questions below: 1, How can I translate it into Chinese language? 2, In the ARCHITECTS part on home page, there are little sharing logos of facebook, twitter and linkin, can i simply hide these logos? or change them into wechat, weibo. Or place this part with a small paragraph of introduction 3, My company logo image on home page might be size 300*80, can this image compatible?
Looking forward to hear from you, cheers. Jesse
Sorry, i mean the “MAIN HOME” theme
Hello,
Thank you for taking interest in our theme!
1. To translate any label in the theme, you would have to use a 3rd party plugin, such as WPML or Loco Translate or Polylang.
This way, you’d be able to translate string of any kind, including the Widget Area names and titles, as well as WooCommerce labels.
Additionally, if you want to manually translate some strings and go more into details, you can use some translation software like Poedit.
Helpful reading: https://code.tutsplus.com/tutorials/translating-your-theme--wp-250142. You can change, add or remove social icons. This is Team List shortcode we developed for our themes. Here’re available parameters for single team member.
3. Yes, this logo size would be perfect 
Edge
Hi,
We have a bug. Edge Google Maps module not show adress point. Google API works, 0 errors.
Any solution?
Thank you
Hello,
Please send us the page in question. Thank you.
Edge
Hi again,
It seems as Google Maps API key is not authorized https://www.screencast.com/t/LvOvaeeXBEQ
Please check this link https://developers.google.com/maps/documentation/javascript/get-api-key
Thank you,
Edge
Hi again,
Ok, now works. One question more: How to change apearance or clear elements in the map?
Thanks
Hi,
We don’t exactly know what are you referring to, can you please share some screenshot? Thanks.
Edge
great:) thanks so is it also possible to change fonts in all aalto widgets?
Hi,
You are welcome. In Edge options > Fonts are all text/font options https://www.screencast.com/t/voaBuvws2N4 and for any further assistance, submit a ticket on our support forum here https://edge.ticksy.com/ Just include your site URL with wp-admin access and our agent will assist you.
best, Edge
hi:) i got your aalto theme, is it possible to change font of menu?, in settings i can change font of headlines and texts only.
Hi,
In Edge Options > Header > 1st Level menu there are a lot of options for customization of menu items’text https://www.screencast.com/t/7wTblX77hLA
Best regards, Edge
Hi, I am thinking to buy your wordpress theme. Can I use a 360 degrees photo with your theme? Maybe using some plugin? Thanks in advance. Darlyn.
Hello,
Our theme supports images of nearly any size and format, however 360 degrees functionality is currently not supported. As a workaround, you can, for example, insert a video of your property, or you can try using this plugin we just came across -> https://wordpress.org/plugins/wp-vr-view/
It’s important to know that we didn’t test this plugin with our theme, so we don’t guarantee full compatibility. Thank you for understanding.
Edge
Hi, Thank you for the great support and theme. in team page, if i click the name it will take me to another page .. is there a way to turn this functionality off?
Thanks in advance Samir
Hello Samir,
Please send us the page in question, so we can look this closer. Thank you.
Edge
Hello! I have lot of mixed content issues. Edge title background images are loaded through http. The theme version is 1.2
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Edge
What’s in the latest update?
Hello, I have the interactive home page with list of portofolios. How and where to change “view portofolio” and put it in my language? Thank you in advance
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Edge
Hi, pre-purchase question, like many other sites, there is offered a above slider bar that displays most commonly the phone number, e-mail address and address of the business. Is this available on the Aalto theme?
Hello,
Thank you for taking interest in our themes!
Sure, our theme comes with Top bar section if that’s what you meant. You can see it in action here http://aalto.edge-themes.com/our-partners/
Edge
Perfect, thank you very much for the prompt reply.
You’re very welcome, wish you a happy purchase!
Edge
How to edit this part ? http://groupecdc-immobilier.fr/slide.jpg I don’t find it in rev slider 
Hello,
I located your support request #1627492 and forwarded to our support team as urgent. Please check ticket status in a couple of minutes. Thanks!
Edge
Would you update the theme?
Hello,
Are you having some issues with the current version?
Edge
for update WPBakery ans Woocommerce
Hi,
Please submit a ticket to our support forum https://edge.ticksy.com/ and include your wp-admin access. One of our agents will update bundled plugins on your behalf.
Edge
