3847 comments found.
Is there a way to display the Tour Prices on the Date picker Calendar Dates (itself) instead of having to click and the header change the price
Unfortunately, we don’t have that feature.
is it possible that you could code it and we pay additional?
Unfortunately, We do not accept any additional projects currently as we are really busy these times 
However, you can consider this service for customization : https://goo.gl/k6gP1O
Hello, please can you check my ticket it’s very urgent case
HI Good layer theme,
I am trying to create blog url that means blog should come under /blog/ . but this doesn’t seem to be working,
I tried blog/ postname / in permalink setting but it’s not working.
Please can you help with that and how to fix it if this is a problem, Ideally it should not be.
You need to create a page called ‘blog’ in this case and use page item ‘blog’ to pull blog posts.
we’ve purchased this item but our support expired before we could be properly helped. The theme messes up with the items results when you go multilanguage. I don’t feel like paying a $46 USD support extension for you to fix this issue. Thanks. I need assistance, thanks.
Can you describe about problem and provide screenshot of the problem please?
Yes, we’ve submitted this problem via Support but never saw you’ve replied. Then our support expired. The Tourmaster plugin cannot be translated and the search results page is only shown in WP default’s language. Then some items get duplicated when you “load more”.
https://snag.gy/bAp7Vf.jpg https://prnt.sc/m578u5How can I change the slug of / tour / and / tour-destination /.
Buy thema Traveltour yesterday
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hello, I am interested in buying this theme. But before that I would like to know something. Do you offer additional customization service? I can pay for that.
Hi,
First of all, Thanks for your interest
Unfortunately, We do not accept any additional projects currently as we are really busy these times
However, you can consider this service for customization : https://goo.gl/k6gP1O
Hey there, there is several bugs after updates to WP 5 and last your updates. https://www.discoverlithuania.biz
Credit card: we select payment by credit card, fill up all the field but it keeps showing the error “Please fill all required fields”. (Screenshoot attached). https://imgur.com/a/ZTaSOL1
Paypal: Paying with Paypal isn’t working either. Please take a look in to screenshot what it shows after click pay by “Paypal”. There is nothing about order… (Screenshoot attached). https://imgur.com/a/ZTXzLh7
Can you help me with that?
Thanks
hello again. Your advice / help is needed asap. People can’t pay for services….
Hi,
Did you modify any theme/plugin files ?
Could you try updating the theme and plugin to latest version.
Then, try deactivating and activate the tourmaster plugin once and see if this helps.
If the problem still persists, please provide your wp-account and ftp-access info back via goodlayers profile page so we can investigate about this.
https://themeforest.net/user/goodlayersPlease state your issues along with the mail as well.
Everything is up to date, I’ve tried to activate and deactivate tourmaster plugin, tried to re-upload it too, but no changes.
I will send you logins in a minute.
Thanks
p.s. theme is fresh and clean, I’ve uploaded latest one. I’ve tried to restore a backup which was made before WP v5 update and all is ok there…
hey there, any news?
Hi,
Please check your email.
Thanks.
Hello there, Thanks for the Great theme. Works great and the page builder is very nice to use. One thing I would like to add is e PDF-creator so we can create a PDF file from a tour-page. If don’t have how much will cost to make it? Best Regards
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
If you’re looking for other payment gateways then the theme provided, please help us complete the survey > https://docs.google.com/forms/d/e/1FAIpQLSe8WX_rYpnSPhL-S8tI2sLPHOtBH6sTVJqqFhUjrghATnXD6w/viewform
Hello .. Good night. I would like to take some questions with you, before making the purchase.
I wonder if your system works perfectly here in Brazil? Language, routes, addresses, etc. Another point, it would be possible to integrate the method of payment PagSeguro?
another point, is it possible to have the same experience as this theme (https://demo.goodlayers.com/traveltour/citytour/tour/sealife-aquarium/) on the cell phone?
Hi,
1. Regard language, it should be fine.
2. Address, Our address field is just a plain text box so it should be fine as well. It will accept anything that user fills.
3. Unfortunately, we don’t have PagSeguro at this point.
4. Mobile – Yes, it is.
Thanks for your interest by the way
Great Last doubts
This to the mobile version
When accessing a product, for example: https://demo.goodlayers.com/traveltour/citytour/tour/eiffel-tower/We noticed that the information on number of tickets, dates and etc, is at the bottom of the page, could it be possible to change this display order? We want to put this first
http://prntscr.com/m500nxAnd we noticed that when accessing the menu (My Bookings) a scroll bar is added, it is necessary to scroll to the side to see the other information.
is it possible to make everything fit underneath each other without the scroll bar?
http://prntscr.com/m501gsthanks
Is there any transparent checkout option direct on paypal?
Hi,
1. Sorry the order can’t be changed.
2. That only happens when you are on mobile or small tablet. If you open in desktop, it will be fine. Not that this is necessary to keep the table in place and not break it.
3. Check out will only work this way.
Thanks for your interest by the way
Hello there, I developed a custom code to accept payments through payU money gateway for one of my client’s website who used this plugin. You can reach out to me on dhruveeldave@gmail.com for help.
Hello GoodLayers. I hope my message finds you well, i’m writing in order to inform you that we still have a problem in the price variation system management,in fact, we would like to define prices as i sent you attached, that’s means : for the tour prices we need to set the automatic caluculator, because our tour prices vary from one person to two to three, ect, it’s vary also when childrens are included. please we need a systeme or a plugin that calculate automaticlly the price with variation and different number of people.
Thnak you in advance
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
hi, my website destroyed after updating the new version and i cleared all plugin cache and still have the same problem?? what can i do?
Can you please deeply describe about the issue?
Screenshot with description and site url would be good too.
i have sent an email to you on contact@goodlayers.com with screenshot but anyway can you check this link https://www.cleopatraegypttours.com/tour/egypt-group-tours-for-3-days/
Hi GoodLayers,
I’ve been using your theme for a few months, always updating to the latest version: absolutely original and elegant for project and design, but there is really a big problem with the registrations of spam users: it’s so complicated to add a robust antispam system in registration form? unfortunately I can not block the flow of spammers who register.
Can you help me? The customer begins to be impatient …. I saw on the comments of envato theme page that I’m not the only one to have this problem so maybe it would be appropriate to pay attention to this vulnerability.
Thanks and good work Giampaola
Sorry for late reply.
We will try to add this in next big update if we can do that.
Hi, Congratulations for coolest theme. When are you planning to add India specific payment gateways like Payumoney. People here are not interested for using Paypal or strip
Thanks!
Currently we have no plan to add this payment in the theme. However, we are now start talking about partnership with third party author to develop an additional separated plugin for this payment to be sold on Codecanyon.
Cheers!
Hi, I’ve renewed my support license but it doesn’t reflect on your website and I can’t submit a ticket. This is my concern:
Hi,
The Booking Form is not working on our website. When people book a tour & submit through the form, it doesn’t appear in the Transaction Order page nor does it notify us via email. The Enquiry Form is working fine though. Can you please help fix this? I’ve already updated the theme, tried deactivating irrelevant plugins, and clearing my cache. Here’s the link to our staging site – dev.madtravel.org
Thanks!
oh the ticket has been submitted already, i think there was just a delay! thanks in advance for your help!
Hi,
I saw your ticket now, I will response in this ticket soon, so sorry for inconvenience.
GoodLayers Team
Hi team! For some reason the tab settings (Tour Settings, Date & Price, Urgency Message etc) under Tour Settings of a tour does not work? It seems like it is “blanked out” and will not let me open the options. I have not had this issue before, would there be a setting somewhere that can fix this?
Thanks! Beck
Hi there! Pre-sales question. Would it be possible to add a calendar view to any tour page? Not only the possibility to book from the box on the right side, but show full calendar somewhere inside the page content so any visitor could check availability straight clicking on the calendar. Using a shortcode or any other content box… If not, is it on your road map? Thanks in advance.
Hi,
First of all, Thanks for your interest
Unfortunately, we do not have this feature and it’s not in our plan yet :/
how to show cities,state and zipcode dropdown field in Contact Detail Fields
Hi,
Sorry, the theme doesn’t have that feature.
Hi, my page itinerary is not in place specially when i open in other browsers like mozilla firefox and internet explorer and all.Only Google chrome is showing in place so please have a look at this link in browsers like mozilla,safari , internet explorer and let me know. https://offroadadventure.in/tour/singalila-ridge-trek-in-darjeeling/
Hi,
Could you disable the minify feature and clear caches in your site then we can check it again?
GoodLayers Team
Hello team,
I have disable all minify feature and also cleared caches but still itinerary are not in position. Since i have now disable all minify feature,itinerary is not showing in place now not even in google chrome which was earlier showing in place except mozilla and other browers.Please check team its really urgent.
https://offroadadventure.in/tour/singalila-ridge-trek-in-darjeeling/Hi,
I checked it and seem something wrong in your site and I’m not sure why, is it possible to upload original code to check it? Please deactivate all third party plugins not relate with our theme while we check it.
GoodLayers Team
Hello,
Please do whatever you like but kindly bring the itinerary back to its place.
Hi,
Please provide your wp-login to: support.loc@goodlayers.com, then we can check it together, please include your message so I can know where and who you are.
GoodLayers Team
I have just sent the email through offroad.darjeeling@gmail.com email id.
