359 comments found.
I would like to know if there is a limit to projects in the theme?
Hello,
No, Projects are just custom post types, you can add as many as you want, depended on your hosting resources 
Kind regards.
I’ve tried for many times to fix that but I couldn’t, I just can display till 30 images in PortFolio area,
Could you check my php files and admin configuration? Could you make. an exception for me?
my site: http://www.soltecarquitetura.com.br
Sure, please contact us by using the form on our themeforest profile page, we will do our best to help.
Kind regards.
I have sent you a message explaining my problem a giving Fp and admin access, could you check?
Best Regards.
Hello,
Thank you for informing us, we’ve received your email, will be responded ASAP.
Best regards.
hello, i got crash when activated js_composer and revslider, dashboard error “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions” Any help or suggestions would be greatly appreciated
Hello,
I would like to see it in place, please use the mail form on our themeforest profile page and add wp-admin (if possible FTP) too. Please do not post any sensitive data here.
Kind regards.
i have already sent email to you,but not respons,do you accept my email?
Hello,
You’ve updated your theme but not bundled plugins, and your issue was related with Masterslider, currently disabled this plugin due you are having following issue when activated,
PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes)
If you need this plugin, please contact with your hosting provider and share error message above and ask them for resource.
Kind regards.
As I see it, when writing a post, and selecting Gallery instead of Image format for the featured spot up top, there is no gallery coded in the theme. The only option is a featured image up top, correct?
Hello,
Let me check, we are about to update BuildMe theme if necessary I will add this feature too.
Kind regards.
Hi, we start to develop new page, but we have some trouble with one function.
Can u give us a hint how to do it?
We had a project listing, if we click on plus icon we can navigate between projects, but we want something different.
Our idea is:
After click on plus icon, the first photo will be same as it is, but the next photo we want show from same project, eg. we will have 2 projects “Cars” with Ferrari as featured image and “Animals” with Horse as featured image…
so we can open Project “Cars” for example. First image will be Ferrari, and second one will be Lamborghini instead of image of Horse from “Animals”
Is something like this possible?
Hello, currently no such feature is available. For sure what you’re asking can be done however requires customization.
Best Regards
My theme options won’t save when updating configurations, why is this?
Hello,
Probably you are getting AJAX errors or you have firewall plugins like Word Fence, if so, please put it in learning mode and white list the action.
For further support, please submit a ticket via https://freevision.ticksy.com
Kind regards.
Hello, thanks for contacting us. It’s coming from accent color of theme. Changing it might affect entire theme.
Appearance > Theme Options > Color Settings / Alternate Color #1
Best Regards
How to customize the Loading, maybe color changing an logo placing?
Hello,
If you like to override, try something like below;
#loaderMask>span {
color:red !important;
}
#loader {
box-shadow: inset 0 0 0 1em red !important;
}
or search same things in functions/option-based-css.php file.
If you want to add something please search for “loaderMask” theme wide.
Kind regards.
merhabalar,
temayı başka bir dizinde kullanmak için tekrar kurdum fakat ilkkurdugumda da esential grid datalarını import ederken ajax error vermişti. size kullanıcı oluşturmuştum siz girip çözmüştünüz. şu an destek sürem doldugu için yapamıyrum..
yönlendirme yapma şansınız var mı? nasıl çözebilirim?
ya da manuel nasıl yükeyebilirim?
Request Entity Too Large The requested resource /benimsitemmm.com.tr/wp-admin/admin-ajax.php does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit. Additionally, a 413 Request Entity Too Large error was encountered while trying to use an ErrorDocument to handle the request.
Hello,
You can always contact with us via email, just use the form on our themeforest profile page.
As error message says, you need more resources on your server, get in touch with your hosting provider, they should help, or try to import dummy data part by part.
Kind regards.
i have had problems with Linkedin Icon/link, should i look for errors in what file?
Hello,
Can you describe the problem, please?
wp-content/themes/buildme/functions/classes/helper.php
Kind regards.
Please make sure you have latest available version of BuildMe theme. As I tested on my development environment all is working as expected, probably you’ve forgot to add LinkedIn option in Theme Options > Social > General : Icon List / Order.
Kind regards.
what´s the correct way like?
Go to Theme Options > Social > General : Icon List / Order, and add LinkedIn option there.
You can always contact us by using the form on our themeforest profile page.
i will try to download the teheme again, bucase that was exactly what i did.
You can always contact us by using the form on our themeforest profile page.
i can´t see this form in my page
if you mean paid support, i don´t have it is expired, but i need help
and seems that just mail, face, twitter and instagran icons are displayed.
I don’t mean paid support, I can see its expired, and I would like to see it in place, if the the issue related with us we will fix it immediately.
https://themeforest.net/user/freevision you can find contact form at right column, “Email freevision”Kind regards.
I´ve had this error after installing and activating essencial grid plug-in “wp-content\plugins\essential-grid\includes\item-skin.class.php on line 1422”
Hello,
Please make sure you have latest version of the theme and all bundled plugins. If all up to date, you can contact us with more details via the contact form on our themeforest profile page.
Kind regards.
After the updates, I think WPBakery Page Builder is not active because on the plugin’s parameters when we click on the ’’ Product license ’’ it asks us to activate wpBakerey (former visual composer). So I wonder why he would not be active, and how to activate it. Otherwise the plugin for what I do its working ok, but I’m wondering if this is not a trial version that I have and if we have to activate the plugin and how to doo this???
Hello, thank for contacting us. Please open a ticket for us and let’s see things in place. No worries!
Please , how to find the shortcode mapper for wpbakery .
Sorry. Do you want to map your own shortcodes or you want to use ours?
- To map your own shortcodes, login to your Dashborad, WPBakery Page Builder > Shortcode Mapper
- If you need our shortcodes, just make sure you have installed and activated BuildMe Essentials plugin.
Kind regards.
I have the impression that wpbakery is not activated I just want to activate it, but should I buy wpbakery separately or it’s ok with the one provided with buildme.
No, you don’t to purchase a separate license to use mapper, just tested and all working as expected. Just make sure you’ve latest version of BuildMe and all bundled plugins.
Hello! Love your theme! Can you tell me how to upload the demo data? Thank you!
Hello,
Not implemented auto importer yet but you can find video tutorials here, this way easy too, https://doc.freevision.me/buildme/article-categories/video-tutorials/
If you feel stuck, please submit us a ticket via https://freevision.ticksy.com and let us do it for you.
Kind regards.
Hi thanks for the theme, what is the best FREE plugin I can use to translate I know you said WPML work fine but I was wondering If I can get one without buying a licence.
Hello,
Maybe you can give a chance to PolyLang, BuildMe not customized for this plugin but we will try our best to help you with little tweaks.
https://freevision.ticksy.comKind regards.
Thanks for the new update Is still the only way to update, to download zip, extract, and upload via FTP? The old Envato Toolkit is deprecated, so I think your documentation may need to be updated, regarding updates. Just want to confirm the way to update best, thank you always- awesome theme, just awesome!
Hello,
We have bundled Envato Market plugin few versions ago and still working (tested just now to make sure). You can Install and update any themeforest theme with this plugin.
Hmm, yes we should update the documentation, thank you for reminding.
Kind regards.
Could you send me?
Hello, thanks for contacting us. I’ve only default homepage layout PSD file if that works for you please send an email so I share a download link with you.
Best regards
Where can i find your e-mail?
You can use contact form on our themeforest profile page.
Sorry, but i can’t find the Contact form in theme template page, my support is outdated, Please, could you send me in this emai: carlos.avellar@gmail.com
Please check your mailbox.
i´ve checked i din´t see anything
Hello, it might be dropped into junk box, please check again. Regards
Hi I am interested in purchasing this theme, are we able to create masonry style galleries? I cant see it in the demo…
Hello,
https://buildme.freevision.me/media/ads-promos-2/ and WPBakery plugin included which helping you build any kind of grids with ease.Kind regards.
Hi there, great theme! I am having an issue, however, and I am unable to disable the rows in WP Bakery. When I click on disable row and save, it is still visible on the front end. I have not added any additional plugins. This is a unique issue that I’ve never had with any other themes and I can’t find anything in my searches to fix this. Thank you in advance for your help!
Hello,
Thank you for letting us know, probably our customized Row shortcode not letting the row being disabled. We will check and release and update ASAP if necessary.
Kind regards.
Okay, thank you.
can i delete logo Shopping Bag on top left?
Hello,
Yes, we can help you too, just submit us a ticket via https://freevision.ticksy.com
Kind regards.
one more question, could you help me to create 1 more top menu above top logo (near the address) with two or three folders (Download or news….)
Possible as simple menus, no sub items.
yes, no sub items, it directs to 1 blank page (with catalogues only). can i do it myself with no coding skill?
Sorry but I don’t see a “purchased” badge next to your name, so you can submit a ticket via https://freevision.ticksy.com if you have further questions.
Kind regards.
already get supported throught ticket. tks so much
I bought thema but it does not appear to download, what will I do?
I was wrong, everything okay, I’ve already downloaded the theme
Thank you for your purchase.
Please let us know whenever you need further support via https://freevision.ticksy.com
Kind regards.
Hi, How to update master slider ? when i update from plugin installer, i have pop up ” plugin not package “
Hello,
You can try to deactivate plugin first and/or you can try to delete existing plugin.
Note: You can also export existing sliders as backup, just in case.
Kind regards.
Hello, Solved. Thank you very much
Thank you for letting us know.
Hello – The latest update for BuildMe as a different theme in the download called, “Sunway”. Can you correct this? Thanks
Hello, thanks for the notice, actually this occurs by Envato’s system which they didn’t fix it for years. While we release updated consecutive, they’re mixing packages sometimes. We’re uploading theme files again, please delete all false theme files. Regards
