388 comments found.
Hello. I recreated my site with the latest version of the theme and moved it to its primary domain. After moving it theme icons are not showing. even the bakery page builder icons arent showing . Any particular reasns why this is happening?
Hi, please send a link to your site to our support at aislin.dk@gmail.com so we can inspect the problem.
The button enroll where people add name and email, What does it do ?, Is it like a subscription model ? Its connected to Contact Form So basically it just send me the name and email of someone ! Please explain
Hello, no this is not a subscription form. These emails should go to a person assigned to personally contact people who are interested in getting their children in the school. Subscription is something different, generic messages that go to all subscribers. You are free to edit or expand that form or replace it completely with MailChimp subscription form from a plugin.
I just updated to your latest version and icons disappeared from the site here: http://kostastamenkovic.edu.rs/ and have problems
Each of the 2 horizontal black fields had colour icons in front of the text items. Same for the gray horizontal field with animated text, but with gray icons. All those are gone? Why?
The Working Hours field format is also gone? Why? I put it on a purple background, but the original I had was the same as on your demo page here: http://ed.aislinthemes.com/
Please fix ASAP
Hello, we responded to your email, please continue the conversation there.
hi, I updated the theme to Ed School 2.3.0 and I found the footer widget area was gone? How can i get it back?
my site is http://www.sthilarys.edu.hk
We have replied to your email, please continue the conversation there.
Fyi can’t donwload the theme files. It says virus detected on chrome. Otherwise i checked the theme after 1 year and i saw all of the negative things about database slowdown the theme cause was removed and theme made clearly. Really good job and now it became a clean and beautiful theme with more demo options. I suggest it to anyone who needs a clean school theme.
Hello, please contact our support at aislin.dk@gmail.com with details.
Hi, Can you please help me on what are the premium plugins are used in this theme and how to activate them?
Hi, premium plugins are used for Slider and building page content. If you are referring to plugin installation, please follow our installation video https://www.youtube.com/watch?v=Iu21NYL91Kc If you are talking about plugin license activation, that is not possible unless you purchase separate licenses for premium plugins. We do not recommend this since they are updated with theme updates. Please see this article on that subject https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Thank you so much for the quick reply. so, as per my understanding all premium plugins needs to be purchased separately. Another question: I dont see the fonts loading in the first demo page. Is there anything i need to do in theme?
Hi, no premium plugins don’t need to be purchased separately, they are included with the theme and will be updated with theme updates. As for the font question, please send a link to your site at aislin.dk@gmail.com so we can inspect it. Thanks.
Sorry, i am confused. The revolution slider is asking for activation. How do I activate it?
Hello. I’m getting alot of errors from PHP and FastCGI. Basics things like uploading a logo are not working correctly.
Can you please reply to my Email. Thank you.
Hi, we replied to your email. Please check.
it is possible to set the main menu so that the menu even if you move the mouse at the bottom of the menu item
Hi, can you please repeat the question, it seems as the part of the question is missing.
How to change page title image on events page???
Hello, single events and events calendar pages display global page title image set in Theme Options.
Will you support Wordpress 5.0 and later? The new block-based editor seems to have at least some similar functionality as WPBakery Page Builder which I imagine could augment the features of this already amazing theme.
Hello, Ed School supports WP 5.0. It is only that ThemeForest does not have a tag for WP 5.0 yet and that is why it is not set.
“Unable to communicate with Instagram” error is showing instead of instagram imges
Hello, please contact our support at aislin.dk@gmail.com with a link to your site and your purchase code. Thanks.
hola, cuando trato de instalarlo me aparece No se ha podido descomprimir el paquete. El tema no tiene la hoja de estilos style.css. La instalación del tema ha fallado.
Hi, thank you for using our theme. Please see this answer https://help.market.envato.com/hc/en-us/articles/202821510 If you have more questions please contact our support at aislin.dk@gmail.com
Gracias, ya se instalo bien, fue error mio.
Hi! Probably I found a bug with the Google Fonts loader script. It doesn’t load the latin extended switch for the Roboto font though in Theme Options it appears loaded. See source code: https://drive.google.com/open?id=1Slsbnlc7Oho2-EVe9W06A0bTtr1Bk425
Can you tell me please how can this be fixed or where WebFontConfig is located in theme’s files? 10x!
Hi, please contact our support at aislin.dk@gmail.com with a link to your site so we can inspect the issue there.
Hello guys,
Thanks for this nice theme. However, we are not satisfied with the icons. How can we change icons pack? For example, can we use Font Awesome icons?
Regards..
Hi, you can use Font Awesome from WPBakery Icon addon. If you have more questions please contact our support at aislin.dk@gmail.com
Hello Aislin. ED Theme and VC is compatible with Polylang free version? Thanks
Hi, we think it should work with Polylang.
how to make the page menu static and not be sticky when a person is scrolling a page down ?
Hi, please contact our support at aislin.dk@gmail.com for instructions.
Good day, how can I change the pictures to be circles as opposed to square shaped in the theme?
Hi, please contact our support at aislin.dk@gmail.com for that.
how do I make the google map to appear mored zoomed out, with out using the controls. to appear like that for the user automatically?
Please send all your support questions to aislin.dk@gmail.com
Hi, how do I edit the right side bar on the at a glance page? I don’t see anywhere how to edit it
Hi, that is a child pages menu when a page uses Child pages template. To edit it you need to edit the relations between pages and/or change order of the page. Please see this: http://aislinthemes.com/faq/#child-pages
Thanks, got it. works
Good day, the mobile version does not match the desktop version. especially the menu items, how do I align the two? So that users see the same on mobile and on desktop
Hi, please check if you are using a separate mobile menu, if so, you need to add or remove menu items from there. Please contact our support at aislin.dk@gmail.com if you need assistance.
good evening, where do i change the picture which is a header banner on most pages, with kids raising their hands?
Please visit Theme Options/Page Title. Contact our support at aislin.dk@gmail.com if you have more questions.
Thanks, got it , works
Hi,
why I have this bug (background not white) I circled in red. see capture here : https://prnt.sc/l6ciyp or url http://jambes2.www7.produdev.be
please, can u help me to solve ?
Please contact our support at aislin.dk@gmail.com and include your purchase code in the email.
ok done !
Hello, I received an update notice today. I upgraded to the latest version of the theme. Unfortunately, the site is now blank, content is not appearing. Please check out angloarturnogueira.com.br and see for yourself. How do I get back to normal?
Hi, please try to turn of preloader screen in Theme Options/Misc/Preloader. Please contact our support at aislin.dk@gmail.com if the problem persists.
It worked! Thank you very much.
