173 comments found.
Hi,
Where can I download the PSD files, please?
Thank you
please send me your mail. we will send for you. Thanks
Hi, I’ve emailed you my email and still haven’t received the PSD files. I’ve also mentioned it in a ticket I created.
Please send.
Thank you
Please check mail, i sent for you. Thanks,
Hello! I have a bug on Canvas Menu for Mobile version. It doesn’t come out. Any idea?
it happened after the last update i did to the theme.
Please create a ticket https://wpopal.ticksy.com/ we will check and help you. Thanks
is support now available? no reply 
sorry, we have just end of holiday new year. please send me ticked id or mail? i will check for you. thanks
Hi im interested to buy the theme, but for some reason on the demo page it shows all the content pushed on the right side. see link: https://nimb.ws/COsaRH
Is this going to be same on the live website or?
yes, when you import sample demo data, your site will same live demo. Thanks
Hi author, but check the link , there is error with the content. There is a screen shot
i will check again, but could you tell me your screen dimension checked?
15.6” standard laptop size, HD resolution. It works normal, but after some scrolling or open different pages it becomes like this. Maybe its some plugin update or cache.
we will check and resolve it. will notify for you soon. Thanks 
Thanks!
pls try test this link https://wpopal.com/landing/striz/
Hi,
I’m very interested in purchasing this theme, but just wondering when I make the purchase if I can get the PSD file, and if you will be adding an ajax search (so as a user searches for a product, they get a suggestion).
Thank you
We will provide psd file for you when you purchase theme, and my theme compatible with ajax search plugin, thanks
Hello, I am waiting 3 days for your reply to my ticket.
Sorry, we are in new year holiday, my technical will respond you on tomorrow, thanks
Hello, I submit a ticket about login on header and search on mobile version but still no answer. Please respond my ticket. Thank you.
Sorry, we are in new year holiday, my technical will respond you on tomorrow, thanks
Check YOUR SERVER!! – THIS is running very very SLOW the DEMO
Please recheck i fixed my demo. Thanks
hello, i need urgent support on this template:
https://themeforest.net/item/coach-sport-clubs-fitness-centers-courses-wordpress-theme/18778699i need an answer!
Hi, i have just refund for you.
Hi I was buying your STRIZ theme yesterday afternoon but I had a problem with the theme forest account and I could not buy it. The price was 19 dollars. I tried again this morning but the theme is no longer for sale, now the price is 59 dollars. You can help me? I had already asked for help with your email but I did not receive an answer. Thank you!
Please send me your mail address. we will contact for you about this problem. Thanks
please check email
And can I ask if there is a possiblity to connect it with an accouting system ? So the website will register sales by itself to the accounting system.
Could you tell me your account system do you want connect? i will check and respond you. Thanks
I did not find any website in English language about this system, but I will try it and maybe contact you, if its not working, thank you for your replies.
You are welcome! Thanks
Hello, is it possible to have a pre-header with links like help, login, search, checkout ? Is a coding involved in this process ?
it’s possible. my theme support header builder, you can edit it with elementor.
Hi there
For how long is the sale?
Hi The theme sale to weekend!
I have a problem and o dpn’t know how to solve it. I deleted the “my account” and “chart” buttons from desktop version but on mobile version the buttons seems to still be at the bottom of the page. On your website nobody respond to my ticket.
Hi Sir, can you follow your ticket on https://wpopal.ticksy.com/ in the case of which you had submitted the ticket. our dev is in process of replying. Thanks !
hi give me demo for my website
Good morning Sir. Did you purchase the Striz. If yes, you can get the demo in the package file. Thanks and have a nice day
You guys have not designed 404 page?
Hi there!
Please check link https://demo2.wpopal.com/x-street/404page/ Thanks!
Sticky header, although activated, does not work. When viewing live changes from Elemetor, is when we can’t see it working. We have an “Under Construction” plugin running, but are building the site behind the scenes (of course). Could this cause a conflict with the sticky header? I would assume it shouldn’t.
No slider graphics are importing either, including other body graphics from the data import…regardless of which of the four styles we choose.
I see OPAL_WP responded to a comment 11 hours after mine, yet I still have no answer. Come on guys!
Good morning Sir, sorry for our late response. Can you submit your problem in our technical support channel https://wpopal.ticksy.com/submit/#100014321 Our dev will guide you directly and show you the way to make use of the slider Thanks in advance!
Thanks for responding, but we are very well versed on using the slider revolution plugin. It’s the sticky header not working that concerns us. As you scroll, the header “acts” like it’s going to work, then goes blank and recedes back up out of frame.
Yes, we understand your concern and your bad mood as well, but we also confirm that the sticky header still works well in some other sites. It’ll definitely be more helpful for you to submit the ticket so our dev can cooperate with you to solve the problem. Whether any conflict or not is there any errors when you work with your site. Let our dev look at it first and then give the best solution for you. Hope that you can sympathize for my role of sale person. We also really want your problem is solved soon. Thanks, and please submit the ticket if you are in an emergency.
Hi, good job, I want to buy a template however I would like to change the page loading animations (appearing squares) on something else. Will it be possible?
Good morning Sir, Thanks for your interest. Yes sure, you can change the page loading animations, if you want. Thanks and have a nice day!
it’s possible, we are using this plugin https://vi.wordpress.org/plugins/the-preloader/ you can change it if you want. Thanks
