91 comments found.
Please, I need help inserting a description on this page.
https://uploaddeimagens.com.br/imagens/captura_de_tela_2019-01-29_as_17-33-12-pngHi.,
Thank you for contacting us.
Yes , we are ready to help you . But please more specific about your query so that we will help you better.
Regards., DesignThemes Support.
Please, I need your help.
I need to change the names of the menu, and put new pages in the menu portfolio.
I include the new pages in the categories of the portfolio, but it did not change automatically.
The Contact page on the menu did not update the name, I need it to update.
And those frames on the Home page that had the green lines, disappeared after I updated, I would like them to stay on the board.
And I would like to take the heart that is at the right end of the page and put the camera in place.
https://uploaddeimagens.com.br/imagens/captura_de_tela_2019-01-28_as_10-47-36_copia-png https://uploaddeimagens.com.br/imagens/captura_de_tela_2019-01-28_as_10-49-25-pngHi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
You answered me very well and I bought your theme, please help me: I would like to change the photos from the top of the portfolio page, the demo I installed was the ceremony
Hi.
Thank you.,
Kindly watch the following video to get a clear view about to change the portfolio page top image.
http://recordit.co/hDNWK69iibNote : Please send us the clear screenshot or video to get a clear view about your query to help you better.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Ratings!!
Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever 
Please take one minute to share your feedback by clicking on a rating, click the below image to rate our theme:
Thanks in advance.
Regards., DesignThemes Support.
have a blog options?
Hi.,
Thank you for the interest in our theme and contacting us.
Yes, We have the blog post and its options.
http://prntscr.com/mae3ov http://prntscr.com/mae3sf https://screenshots.firefox.com/ofWoeEYBUU1UmhPb/vivagh.themessupport.com https://screenshots.firefox.com/1IpvAjWFgFqeyZUO/vivagh.themessupport.com https://screenshots.firefox.com/io9PbAmmQtVL4Y8i/vivagh.themessupport.comIf you wish, Kindly request a demo from the following link. An activation email will be sent to this email address. After the confirmation you will be redirected to WordPress Dashboard.
http://vivagh.themessupport.com/request-demo/Refer: For Ex: LMS WP theme
https://prnt.sc/espsnk https://prnt.sc/esptwd https://prnt.sc/espv0b https://prnt.sc/espw29If you have any queries, found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Is possible blog options this theme: https://vivagh.dttheme.com/ceremony/
Hi.,
Yes, you can create the blog post and assign it as a menu item to get the blog post with this demo (ceremony)
Regards., DesignThemes Support.
Ok, thank you, and Is it possible to change the heart at the end of the site to another icon?
Hi.,
Do you want to change this icon – http://prntscr.com/maytti , yes it is possible.
Regards., DesignThemes Support.
I also am having an issue with the theme being broken after the update to the newest wordpress. Please check the email and send the latest file to me as well
Thanks! Can you delete my email from the above though? Not cool showing the world your clients email addresses. Just a FYI!
Hi.,
Thank you.
We have removed the email id from the reply.
Kindly, Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Please take one minute to share your feedback by clicking on a rating, visit below video link for how to rate our theme:
http://recordit.co/YqdTBuEJRmPlease do not forget to rate our theme, Your rating plays a major role in our whole profile.
If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Thanks in advance.
Regards., DesignThemes Support.
Can you point me to where I change the footer credit at? Thank you ahead!
Hi.,
Thank you for contacting us.
Step 1 : Navigate to the ‘Footer ’ tab in your WordPress admin sidebar > Appearance > Vivagh Options > Layout > Footer, Here you can enable or disable for the site footer.
http://prntscr.com/m2h08fStep 2 : Go to Dashboard > Pages > Footer. Add content to your Footer using the Visual Composer editor field.
http://prntscr.com/m2h0cr http://prntscr.com/m2h0hc http://prntscr.com/m2h0koStep 3 : Once finished, click ‘Save Draft’ or ‘Publish’.
Step 4 : Select the Site footer Page from Footer Page dropdown And Also you can enable or disable Enable Fixed Footer and Footer Dark BG options.
Step 5 : You can create and assign the footer widgets from Appearance > Vivagh Options > Widget Area > Footer > Create New Widget Area. Click Add New Widget Area button to create the widgets for footer and assign it your footer page.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
The theme is broken as it has not been updated to the newest version of Wordpress 5.0.1 Visual composer and Unyson do not display in blocks as they are suppose to instead they only show html code. Can you please tell me how to correct this?
Hi.,
You have to update the visual composer plugin , so kindly send us the mail via the right bottom form located @http://themeforest.net/user/designthemes . So that we will send the updated file to you.
Regards., DesignThemes Support.
How do i remove pix from the header ? driving me nuts
Hi.,
Please be more specific about your query with some screenshot , so that we will help you better .
Regards., DesignThemes Support.
the header where the menu is listed there is menu titles and the word PIX right in the middel of the header that i cannot delete.. so i have my menu going across the top header.. Eg. Home portraits landscapes and weddings and right over landscapes is the word PIX which i cannot deleted or remove and my logo should go there.. But i have tried every method to put my logo there but it doesnt work. i have tried all the available headers and still Pix stays there. it will not go away. i have checked the header code and look for the word PIX but it is not there…I have replied to this viam email with a picture.. is there also an email address here i can send the image….so u can see PIX in my header right over my menu settings…
Hi.,
Kindly refer this video for how to change the logo – http://recordit.co/kS9QXyoOIm
Regards., DesignThemes Support.
The Vivag photographer template does not work the content of the show says it is not updated. i need the demo content!!
Hi.,
Thank you for contacting us.
Kindly send us your issue with some screenshot or video to get a clear view about your issues then we will help you better.
For the purpose of demo content import we have removed the importer option from the Buddha Panel. Instead of that option we have used “Unyson”plugin to import the demo contents.
After Install and activate the theme. Then the notification message will appear in your dashboard for install and activate all the required and recommended Plugins, deactivate all the external Plugins other than the theme recommended Plugins.
Note: Before installing the demo content, please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.
http://wedesignthemes.com/support/knowledge-base/server-requirements/Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0 http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/Video: https://www.youtube.com/watch?v=Zt33ypi2uno
Kindly note we have used unyson plugin only for demo content import not for the other addons if you use them (Brizy , page builder, WordPress Shortcodes, Sliders, Events and so on) it will affect the core builder files and Visual Composer modules.
So kindly deactivate all other extension from unyson and deactivate the plugin after import the demo content.
We have offer a setup service as free of cost for basic installation and import the dummy data.
If you found any difficulties to import demo content, Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you.
Regards., DesignThemes Support.
I need your email to send you access to the page so you can see it.
Here is our email id support@wedesignthemes.com
hi can you please tell me which font you are using for the wedding photographers theme https://vivagh.dttheme.com/home/ as i would like to keep it
Hi Team,
I’m facing an issue. My home page slider and background image is not responsive. others are responsive. you can check from mobile.
https://prnt.sc/kxqe2x https://prnt.sc/kxqe8fdomain : peppergreenwedding.com
Please check ASAP
Hi.,
Thank you for contacting us.
Please refer the attached Links
1) https://www.themepunch.com/revslider-doc/layer-mobile-visibility/
2) https://www.themepunch.com/revslider-doc/slide-layers/#layercanvas
If you still have any issues, kindly send us login details. So that we will check the issue.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Upon updating the plugin, getting this error.
An error occurred while updating Ultimate Addons for WPBakery Page Builder: Click here to activate license of Ultimate Addons for WPBakery Page Builder to receive automatic updates. How to update this plugin
Hi.,
Your Plugins are already active. No need to enter the license key to activate the plugin files.
We have sent the latest version of the plugin files to your mail ( sachin.rsp@gmail.com ). Please update it.
If you found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Please help me. I’m facing w3 total cache installation issue. installed. but configuration issue.
Hi.,
We are ready to help you,
But kindly send us some details with some screenshot , so that we will help you better.
Regards., DesignThemes Support.
I will share the login credentials. please check now. facing many errors
please share your email address. i will share the details asap
Hi.,
We have not received your login credentials , kindly resend your details else you can resend it once again to support@wedesignthemes.com .
Regards., DesignThemes Support.
resolved
Hi.,
Thank you.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi I have purchased this theme and installed Ceremony theme but theme shows blur images please have a look http://develop2any.com/wedding/ Please resolve my error asap
Hi.,
Thank you for contacting us.
Kindly note the images which we have used in the demo are all licensed images. So, we can’t provide those images will appear in the Theme Demo, but not in the Theme package. Because of some license issue, we have not included those images. Dummy image will be present instead of original image. You need to replace your own images. If you need to use those images, we can send you the purchase links to purchase those images.
https://www.dropbox.com/s/zhqpwn07kp2juad/Vivagh-Wedding-images-purchase-links.txt?dl=0
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Understood thanks.
Can you please let me know size of images? So I can resize my images.
Hi.,
For gallery images : 1170 X 900 px
http://prntscr.com/ko8jvh659 X 468 px
http://prntscr.com/ko8ks6374×402 px
http://prntscr.com/ko8l83 http://prntscr.com/ko8lo0 http://prntscr.com/ko8m1o http://prntscr.com/ko8mi4 http://prntscr.com/ko8mtn http://prntscr.com/ko8ng8 http://prntscr.com/ko8npq http://prntscr.com/ko8o08if you wish you can find the specific image size kindly inspect the image and size from our demo site
https://vivagh.dttheme.com/ceremony/Regards., DesignThemes Support.
Hi!, where can I add rounded edges like ceremony theme?
Hi.,
Please be more specific about your query with some screenshot , so that we will help you better.
Regards., DesignThemes Support.
Sorry, I see the page like this: http://virduma.es.s110-155.furanet.com/ but I want the rounded edges in the boxed background like demo: https://vivagh.dttheme.com/ceremony/
Hi.,
Thank you for contacting us.
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
WordPress admin login (Domain Name, Admin username and Admin password)
FTP access login details ( FTP Host, FTP Username, FTP Password)
Regards., DesignThemes Support.
OK
Hi.,
When we have visited your site , it displays the boxed layout properly ,
Ref : http://prntscr.com/koi45r
Regards., DesignThemes Support.
Yes, I solved it by adding this custom CSS code:
.layout-boxed .wrapper { overflow: hidden; -webkit-box-shadow: 0px 0px 10px 3px rgba(0, 0, 0, 0.05); -moz-box-shadow: 0px 0px 10px 3px rgba(0, 0, 0, 0.05); box-shadow: 0px 0px 10px 3px rgba(0, 0, 0, 0.05); margin: 60px auto; border-radius: 50px; }
Hi.,
Glad its working now, let us know if you need anything else! We are ready to help you.
Regards., DesignThemes Support.
Hello. I upload a new logo png format and it looks super small. I tried to change the size of the file but still the same size, super small. How can I change the apperance size?
Hi.,
Thank you for contacting us.
Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.
#logo a img { height: 100% !important; width: 100% !important; }
Note: You can change the height and width value as per your need.
If you still have any issues, kindly send us some screenshot and URL where you have the issue. So that we will check the issue.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hi Team,
My site seems too slow. we have optimised and completed server level issues. http://prntscr.com/keuwmw Domain : http://test.peppergreenwedding.com https://test.peppergreenwedding.com/portfolios/bride/ https://test.peppergreenwedding.com/portfolios/eve/ loading too slow. upon checking gtmatrix they are suggesting some things.
Serve scaled images F (0) IMAGES HIGH Optimize images F (0) IMAGES HIGH Minify CSS D (66) CSS HIGH Serve resources from a consistent URL D (66) CONTENT HIGH Defer parsing of JavaScript D (67) JS HIGH Avoid CSS @import D (67) CSS MEDIUM Inline small CSS C (75) CSS HIGH Minify JavaScript B (84) JS HIGH Optimize the order of styles and scripts A (92) CSS/JS HIGH
Hi.,
Thank you for contacting us.
Please follow the instructions in the below knowledge base link for increasing the theme speed.
http://wedesignthemes.com/support/knowledge-base/how-to-increase-the-theme-speed/
If you have any queries, found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi. I have already bought a vivagh theme. upon editing or changing the menu, the site seems to be completely destroying. please give an exact solution. we have tried many times and tried some wordpress developers.
facing many issues
seems white under slider.
Hi.
Thank you for contacting us.
We have sent the latest version of the plugin files to your mail ( sachin.rsp@gmail.com ). Please update it.
Kindly note we have used unyson plugin only for demo content import not for the other addons if you use them (Brizy , page builder, slider and so on) it will affect the core builder files and Visual Composer modules.
So kindly deactivate all other extension from unyson and all other external plugins other theme required and recomeded plugin files and deactivate the unyson plugin after import the demo content.
If still found any difficulties, Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
okay thanks for your reply. let me check this
I will share my credentials. could you please update my plugins. also my wp page builder is trial version. its not activated. could you please activate that.
You have providing licence for wp bakery page buider?
Hi.,
Thank you.
Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can update your plugin files.
Your Plugins are already active. No need to enter the license key to activate the plugin files.
Note : We do not provide license to any of the Plugins that come along with the theme. We just provide the copy of the licensed plug-in. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.
Regards., DesignThemes Support.
I have send the details. please check and get back to me
Hi.,
We have updated the plugin , please have a look. And we have checked your home page , it working fine. So kindly send us some screenshot where / when you have met empty page issue.
Regards., DesignThemes Support.
Thanks for helping me. I have fixed the white page issue. all plugins are up to date thanks for updating the plugins. could you please send the how to change the slider images and slider arrow. I need auto sliding, is it possible to set auto sliding?
Hi.,
Thank you.
Kindly watch the following video to get a clear view about to change the slider images and slider arrow.
http://recordit.co/ammxLwGEvy http://recordit.co/F6TJWvEKFc You can the following short code in to custom css section and change the arrow image as per your need from your media library or you can change it in you portfolio.css file st line no 597Go to Dashboard > Appearance > Customize > Additional Css >Paste the code
http://prntscr.com/kbr3j6.portfolio-swiper-container .swiper-arrow-click.right .arrow { background:url(http://vivagh.themessupport.com/wp-content/themes/vivagh/images/right-arrow.png) no-repeat center; }
.portfolio-swiper-container .swiper-arrow-click.left .arrow { background:url(http://vivagh.themessupport.com/wp-content/themes/vivagh/images/left-arrow.png) no-repeat center; }
.portfolio-swiper-container .swiper-arrow-click.middle .arrow { background:url(http://vivagh.themessupport.com/wp-content/themes/vivagh/images/middle-arrow.png) no-repeat center; }
For Slider Auto scroll : if you are using this code you can’t auto sliding. you can use port folio slider module to set the auto scroll true.
If you have any queries, found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi Team,
My site seems too slow. we have optimised and completed server level issues.
Domain : http://test.peppergreenwedding.com https://test.peppergreenwedding.com/portfolios/bride/ https://test.peppergreenwedding.com/portfolios/eve/ loading too slow. upon checking gtmatrix they are suggesting some things.
Serve scaled images F (0) IMAGES HIGH Optimize images F (0) IMAGES HIGH Minify CSS D (66) CSS HIGH Serve resources from a consistent URL D (66) CONTENT HIGH Defer parsing of JavaScript D (67) JS HIGH Avoid CSS @import D (67) CSS MEDIUM Inline small CSS C (75) CSS HIGH Minify JavaScript B (84) JS HIGH Optimize the order of styles and scripts A (92) CSS/JS HIGH
Hi.,
Thank you for contacting us.
Please follow the instructions in the below knowledge base link for increasing the theme speed.
http://wedesignthemes.com/support/knowledge-base/how-to-increase-the-theme-speed/
If you have any queries, found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi! I have a question but I’m not able to connect to your support system. I suscribed but didn’t receive a confirmation mail with my password (checked spam) tried few times. melzhas@h0tmail.com Thank you!
Hi melzhas.,
It seems that your hotmail id is not receiving the mails from our server. We are getting failed mails. Please send us another email so that we can update that email id and send the login details to that email id.
Regards., DesignThemes Support.
Hi I’m sachin. and i have bought this vivagh theme. we have installed this but there is no demo images that. its a non image worpress theme. please help ASAP. i need a full demo website. so that i can replace my images easily.
Hi.,
We hope you have resolved the issue now, let us know if you need anything else!
please be sure to rate our theme for us! If not don’t forget to rate our theme!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance.
Regards., DesignThemes Support.
Can you please provide how to change photos in wordpress? is there any tutorial video is available? please share the link. i need some clarification for the image changing.
Hi.,
Kindly watch the following videos to get a clear view a bout to change the image in this theme.
http://recordit.co/TdOE94IUAU http://recordit.co/MpCaV89AzWIf you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Thanks @rsiram
Hi.,
Thank you very much for 5 star rating and appreciation. These kind of good appreciations really help and motivate us to perform well and deliver better service to customers forever.
With pleasure to provide all our customers with the best User Experience possible by using our themes. Our entire team works very hard at being the best we can be and ensuring that DesignThemes and our services continue to grow from strength to strength.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Thanks’ once again for the feedback and we hope that you enjoy the theme and feel that you got value with the purchase. Hope you will purchase more themes from us.
Regards., DesignThemes Support.
Hi!
How can I insert new icon social, for exemplo Behance?
Hi reatorwebdesign.,
Please open the file wp-content/themes/vivagh/framework/theme-options/init.php and make the changes in the function vivagh_listSocial() as shown in this screenshot http://prntscr.com/jjf3jf
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Thank you!!
Hi.,
We look forward to helping you!! please be sure to rate our theme for us! If not don’t forget to rate our theme!!Your 5 stars has a crucial part in our overall rating!
Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance.
Regards., DesignThemes Support.
