972 comments found.
Hi, I can not see the demo templates.
Hi there,
Sorry for that, we’ve were doing some upgrade on our server. I think the server is up and running well now.
If you still have any issue, feel free to contact us.
Best, David.
Hello again, in the download package I can not see the demos, there is a link to them but can not find the resources.
Hello there
All demos starts with home-NAMEOFTHEDEMO.html
Hope this helps you.
Best
i install ssl on this theme and after that youtube videos that i embedded stop showing on my site
Hello there,
Thanks for contacting us, you need to remove the http:// since now you are using https instead.
1) go to your templates find: http://
2) replace with //
Everything should work fine, in mean time if you need further support, please feel free to contact us.
Best
A couple of pre-sale questions regarding description of Polo html5 template—which claim “ultra fast performance” and “highly secure code and files”.
Can you please provide specific data that demonstrate ultra fast performance and can you please provide specifics on what makes Polo highly secure code”?
Thank you.
Hello there,
Please take my apologies on this delay. I was traveling and I could answer your questions immediately.
- Yes Polo is one of the fastest templates on the market, the full loading time takes only 1.2s, you can see the full report here: http://inspirothemes.com/item-details/polo/GTmetrix-report-polo-html-template.pdf
- Code quality, code processing and security are on of the top priorities for us when we write an function or include an plugin. Saying that our developers complete secure coding requirements practices before we release and version.
Hope I was able to answer your questions, if you need further support, please feel free to contact us
Best, Inspiro Team
Hello, the visual-editor-extension.zip doesn´t work “Error: Incorrect addon version! Please download required version 5.4.8.1” – could you upload the right version? many thanks
oh…it looks like, that revslider standalone didn´t work without reg.code – that was possible earlier or?!
Hello,
Let me check this and I will be back to you soon as I can.
Best, Ardian.
thanks 
Hi Ardian, thanks a lot for the new version! Best Anke
You are most welcomed Anke,
Hi, Please advise a convenient admin panel for generating blog pages …
Hello there,
Thanks for writing us, please can you kindly be more specific about your question.
Best, Inspiro.
Page Builder… or Something like this … sitecake.com
Thanks for elaborating the question. Unfortunately Polo does not have the page builder at this time.
Can you tell me where to change this pink colour on the slider of this home page? Thanks http://www.inspirothemes.com/polo-v4/home-creative-v9.html
Hello there,
Thank you for contacting us.
If you wish to change the gradient color, please follow these steps:
1) Go to /css/style.css open and find class background-overlay-gradient-colored 2) Go to https://cssgradient.io/ and get the gradient color you want. 3) In .background-overlay-gradient-color replace the background: and filter: from the code generated in step 2.
Hope this helps you, if you need further assistance, please feel free to contact us.
Best. Inspiro Team
great v5. Once again you have outdone yourselves. But when do we also see some new layouts
Hello there,
I am very glad that you like the new version. We’ve worked so much on this new version, but I know that we are bit behind with new layouts. I will add in the future more than 50+ new layouts.
What layouts you are more interested to see in the Polo Template?
Best, Ardian.
Hello. I’ve notice that the live preview copy of Polo has Jquery 1.11.2, but the downloaded version has version 3.3.1. This difference makes the header-sticky-responsive not work properly, making the page unable to be scrolled when the menu is open. I believe this is a major problem because the live preview version is not the same version that we as customers can download, but using an older version of jquery to fix this bug is not a good practice. So, can you update this?
Hello there,
Thank you so much for contacting us.
I agree with you we need to update live preview version and we are about to do that in couple days.
About the issue, unfortunately I am not able to reproduce here in my local server! Can you please open a support ticket and send us an screenshot or video. I think this will help us to fix the issue soon as possible.
Best.
Hi! The design template “Sketch” does not function the way it should when viewed on mobile devices. The sketch pictures and the colored pictures are all viewable immediately when opened. Kindly check this link.
http://i66.tinypic.com/rw2hvk.jpgWhen scrolling down, the colored pictures should overlap the sketched pictures right?
Hi Paul,
Thanks for contacting us!
Please open a support ticket at https://support.inspiro-media.com and one our support agents will assist you directly on this matter.
Best
Noted.
How to install? I just uploaded files manually to my ftp server. DOESN’T WORK. I’m trying to install the files. Please I need help.
Hi
Please contact us at https://support.inspiro-media.com and one our support agents will assist you on this matter.
Best
How to install Polo? I’ve uploaded the .zip file. Then it says: Your sesion has expired, please try again. I can’t install Polo
Hi
Please contact us at https://support.inspiro-media.com and one our support agents will assist you on this matter.
Best
hi, what the updated version got ? any new demos ?
Hello,
The current version is 4.4, We will make an update on upcoming weeks with new layouts and new components.
Best.
Hi, I’m not able to open a ticket in your new ticket system. I tried it with different OS and devices – no chance. Do you can help me? Regards – Oliver
Hi Oliver,
Thanks for writing us.
Have you registred your account in https://support.inspirothemes.com if so, please send me your account name.
Best
Hi, I have recognized my mistake. I have first to update my purchases in the settings before I can create a new ticket. This part is solved 
I have used the Envato Login for the access.
Regards - Oliver
Thanks for letting me know 
Hi, i think i have brought the wrong version. i would want to buy the wordpress version. can i upgrade or download the wordpress version?
Hello there, sure.
Please contact us at https://support.inspiro-media.com and we will guide you how to proceed.
Best
Hi
Please contact us at https://support.inspiro-media.com and one our support agents will assist you on this matter.
Beat
How to change size of data-icon in body animation section ??
How to do this?
data-icon=”12”
<body data-animation-in=”fadeIn” data-animation-out=”fadeOut” data-icon=”12” data-icon-color=”#76aa00” data-speed-in=”1000” data-speed-out=”500”>
Hello
The preloader icons are not meant to be resized but you can edit the size manually by editing the .ball-grid-pulse > div related codes in the style.css file but do make sure that you override the styling using the css/custom.css.
Hope this helps you, if you need further support please feel free to contact us.
Best.
ok, found it, thanks
Why after entering pixels width: 10px; height: 10px; no square is created like at 15px only part of the preloader is below?
https://prnt.sc/mjqtopAdd this updated code in style.css (at the end of the line)
.ball-grid-pulse {
width: 100px;
}
.ball-grid-pulse > div {
width: 23px;
height: 23px;
}
I hope this helps you, and if you need further assistance please feel free to contact us at https://support.inspiro-media.com
Best.
How can this http://www.inspirothemes.com/polo/layout-footer.html shrink logo header be achieved? I can’t find this in any example files. Thanks!
Hello there
Thank you for contacring us,
Unfortunately this was in version 2! And now we are at Polo v4.5. We’ve made some desing changes including the header shrink.
Best Inspiro
Great theme. Thank you. I know that my support already expired. After the years of using the theme I still can’t get figure out how to use anchors on the single blog post page to move visitor on last comment. It seems it a bug.
Or the question is, if will I extend the support, will be the problem resolved?
Hi there,
Thank you for contacting us. I will try to spend some hours and check that and soon as I fix it I will let you know.
Which version of Polo are you using?
Best.
Polo 2
Thanks for getting back to me, currently Polo is at v4.5, but i will try to figure out what is casing this issue and be back soon as i fix this.
Best.
I test it on latest Polo 4 and it doesn’t work too.
Ok, thanks for letting me know.
I can preprate test for you if you are not sure what I mean.
Hi there,
It is fine, i found a solution! Thank you so much for being patient.
Please open style.css file and find section class
section { .... }
Inside this class remove or comment the line overflow: hidden;
Hope this helps you.
Best.
Great! It’s working. Thank you!
But it produce another problem. Large blank space under the footer after clicking anchor link.
Let me check that and be back to you.
Thanks
Hi,
I fixed the issue here on v4.5! Can you send me your site url.
Sent to your email.
I just answered your email.
The medical file is empty of files
Hi there,
Can you kindly send me the URL or file name.
Thanks.
\HTML\homepages\medicine
Hi there
Sorry for that, we haven’t finished this task yet, I see that we just created the empty folder.
We will add this layout on the next update.
Best.
Question on Portfolio items…
By default the portfolio-description is hidden and reveals itself on mouse over.
Is there any way to change it so that the portfolio-description is visible by default (on all items) and zooms / changes color / jumps on mouse over?
Thanks!
Hello there,
Thank you for contacting us, we have responded your ticket in the support center.
Best. Inspiro