35 comments found.
documentation i cant change te menu is so confused your theme
Hi,
To support you in the best way. Please create your ticket here. https://themesflat.ticksy.com/ And provide us with the following information. 1. Link your website 2. infor login administrator website username pass 3. Say more the problem you have met. Can take a video picture.. We will check and process it for you right away
Kind regards, Themesflat
Hi, I have just purchased this theme and installed in WP to use with Elementor, the templates for pages do not show in the template library of Elementor.
hello, how do I remove the course Arthur’s name from showing?
Dear Skulaz. I am so sorry about for delay. You please remove author name at here https://prnt.sc/sk2gld and here is result https://prnt.sc/sk2fwx Thank so much.
About to buy but wanted to find out: does this template support elementor builder or wp bakery? Thanks
Hello worldchangers27. Sure theme has support Visual Composer ( WP Bakery ). Thanks
People need websites because they running a business. ITS BEEN 1 FUCKING WEEK and STILL NO RESPONSE FROM SUPPORT. Is this a fucking joke… your theme is NOT user friendly and everything is all over the place.
Why ask to email you if you don’t respond to emails…
I WILL REFUND THIS THEM IF I CANT GET ANY PROMT HELP FROM SUPPORT
Dear Skulaz. I have been supporting you so much why you say so. Issues outside the theme I also supported. Once again you please new email screen all issues i will solved for you.
still awaiting that email you talking about. Also why is Other woo commerce payment methods not working?
Dear Skulaz. I email and guide all for you. Thank so much.
received, thank you
please login and fix the issues as, thoes setting you sent are already set.
also i want my mobile menu to have the same colors like the desktop one
Yes. I Solved for your website. Thanks.
Please understand that the shop checkout is not the problem. It the Course checkout as LearnPress don’t allow different payment options.
I Purchased and download LearnPress – WooCommerce Payment Methods Integration. and its still not allowing payment options.
I’M ALSO GETTING THIS ERROR MESSAGE:
“There is a new update of LearnPress. You may need to update your theme (Coacha) to avoid outdated template files.
This is not a bug, don’t worry. Read more about Outdated template files notice here.”
hello
Dear houenoujames. It can’t be like that You please install new wp Blank. And see video install theme at here https://www.youtube.com/watch?v=CGyoDFn8UKs if you can’t install Send help me link your website username pass via email themesflat@gmail.com i will do it for you. Thanks
Thanks
Could you help me ? http://icecream.me/7dd300fc0ece6c8dca19cb4e57d7cf7b
Dear you. You please send help me link your website via email themesflat@gmail.com i will check and support for you. Based on images i think the problem Bug Css Z-Index section under less section above.
How do i make each page has the same header, also how do i remove the course time or the time within each course?
Dear Skulaz. I am so sorry for delay. 1. Make each page has same header. you please turn off select header at option page by: edit page scroll bellow and turn off it see image https://prnt.sc/rl6u8h after turn off it you please use function customizer change header for all page 2 Remove time you please clean field https://prnt.sc/rl6x7t Thank so much
1. i want to edit the main nav background color or image. 2. The registration option is not showing for guest customers. This is preventing my customers from purchasing a course. 3. I need to also edit the sticky header background color or image.
My pages still not showing the same headers
Dear you, You please send help me link your website username pass via email themesflat@gmail.com i will login and check it for you. Thank so much.
i email you 3 days now and still nothing… This needs to be resolved ASAP
WHY AM I GETTING THIS ERROR EVEN AFTER PURCHASING?
There is a new update of LearnPress. You may need to update your theme (Coacha) to avoid outdated template files.
This is not a bug, don’t worry. Read more about Outdated template files notice here.
View list of outdated templates Dismiss
Dear you. You please send help me infor your website includes link your website username pass via email themesflat@gmail.com Monday i will check for you. Thank so much.
hello, how do I remove the course Arthur’s name from showing?
hi, before that i buy this template, i would ask about a personnal profile for client that he login into website, can he have a possibility to download courses or books after he paye the price of course, thanks
Dear you. Sure client can download or view all Curriculum. You can lock show/hide Curriculum and alow client must login or purchased then can see the courses or download it. Thanks
Bought this theme days, ago, I you know what the “Sorry, you are not allowed to access this page.” after installing demo is still here. As I can see this a 4 month problem which apparently as not been corrected. I am still waiting that support find the solution otherwise I will ask a refund.
Dear you. i am so sorry about issues you have met. you please send help me infor ftp or cpanel via email themesflat@gmail.com help me. Thanks
I ask refund yesterday, I can’t wait any longer due to planning. Please speed the refund process with themeforest.
Hi I am facing in mobile mode, there is a big black area on top screen and could not erase it. my website is kahverengi.online
Another point removing english characters like newsletters “subscribe” text.
Dear you. Mobile menu i checked for your website. You should edit css file http://kahverengi.online/wp-content/themes/coacha/css/main.css?ver=5.1 line 818 add css properties top: 109px;
What do you want removed section this https://prnt.sc/mugtzq ? you please edit page and delete section.
SUBSCRIBE means involve to this newsletter list, I want to change the button text with “ÜYE OL”. Thats all I want.
Dear you. you please see image and follow the step. Thanks
This website is not working. It does not accept the changing on screen. Why do you use this tool. It is very simple, I want to change the button text. When you search on internet you can find thousands of topics. Please, help me. How can I translate these button text “Subscribe”
I did not receive any help while 5 days period. Also,teachers pages do not work.
Dear you. i email for you. please check it. Thanks
can you update theme to prevent any more errors after installing. Im on the edge for buying but I dont want to have to wait for support if item is broken.
Dear you. Reason error after installing can your hosting have problem speed load. You don’t worry if you have any problem we support free for you. Thanks.
Hi! I am having this same problem: After I install the demo content, it does not let me back in as the admin. Where can I send you the access info?
The same: after installed demo data. Wordpress showed “Sorry, you are not allowed to access this page.” message in admin area.
I already sent you the email.
Hi, after installed demo data. Wordpress showed “Sorry, you are not allowed to access this page.” message in admin area. We bought Coach theme.
Dear you. i am so sorry about issues you have met. i sent email for you. you please check and feedback help me. Thanks
Hi! After I install the demo content, it does not let me back in as the admin
Dear you. we support via email for you. you please check mail. thanks
i sent you my wp-admin accès, thanks
Thanks so much
hi, How can i disable the loader
Dear you. you please open file header.php and removed code
<!- Preloader ->
<!—
—>
Thanks.
i’ve sent you 2 messages. I need please an asnwer!
Dear you. We email for you. you please reply help me. thanks
I have the same problem as the person before me and i gave you all the login i have, still no answer. You answer once every 2 days, my client is still wating
Dear you. i tried many times. http://octavianalupoaie.ro/cpanel can’t login. i can’t support for you.
Hi! After I install, it does not let me back in as the admin. I just emailed you from kcb527@gmail.com. Thank you!
Dear you. We email for you. Thank for your feedback.
After installation and demo content, admin does not loads…. say …..Sorry, you are not allowed to access this page.
what to do?
Dear you. We email for you. You please reply email we solve for you. thank so much.
Hi, I cannot access my wordpress.org account. It was blocked after the installation of your theme. Please advice me what can I do to recover my Wordpress account. It seems that something is very wrong with the theme, because now my domain is with your theme, but I am now blocked to modify the page and go into my editor. It has now locked my site. Please advise…I don´t want to loose my 100 post and more items that already I have done.
Dear you. i email for you. you please check it and reply help me. thank so much.
Hi,
I tried the process as per your instructions and am still having the same issue. After activating the Child Theme, WP stopped running and there´s no way to go back. I contacted my host several times and they had to wipe the wp folder(!), because I wasn´t able to access my page after installing your theme.
I don’t know what can I do to run your theme. I´m not a programmer, but for some reason, it keeps deleting administrator access every account.
Please, can you edit your theme to prevent it from deleting the administrators? Is there any way to fix this theme?
I had an issue installing like most. Support was very quick and helpful and they are working on it. They did give a few suggestions dealing with PHP limits to change in PHP options. That could be what a lot of the install problems are. The theme looks good in the demo site,
Thank for your comment. If possible Would you please rate 5 star help me.