257 comments found.
Hello again. I’m trying to update Ovic: Icon Box Settings but they don’t seem to override the ones from style.css. They should be inline. I noticed you haven’t responded to my previous comment too. Thanks
Hi,
OK let me update for the theme.
P/s: pls do not submit too many new posts. Just reply under one post, we will reply to you. Thank you!
Hi. I purchased the theme and there are bugs with the theme. Titles are too big (I already fixed through css), but any time I change any setting under Ovic > theme options they get reset. For instance I set footer 2 then save and things are ok, but then I change related items and footer is reset to 1. This is any time I update a setting. Please help and thanks.
Hi,
We are in the days off for the lunar new year. We will be back at work after 3 days next.
About your comments, we noted and will double check then update for the theme very soon. Thanks for your patience!
Hi
About the title, we updated. Also about other your comments, we checked and do not see the issues like that. Could you send me the admin login plus one FTP account to my email: kutethemes@gmail.com ? I want to check on your site.
Thank you!
Hello, im using this theme, in responsive version the tittles are too big , how i can reduce the size just for responsive? thank you
Hi,
Many thanks for your order!
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there. Our supporters will guide for you.
Many thanks for your patience!
Hi,
Can’t deactivate “Sorter Summary Single Product” in theme function. It’s displaying twice. Also sometime resetting automatically if I do other changes in theme options.
Please guide.
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there. Our supporters will guide for you.
Many thanks for your patience!
Can’t able to login in using both way, server error in your support portal.
Did you login with your Envato account? Could you take a screenshot pls? Thanks
Yes, I tried with Envato account too, please check attached screenshot. – https://www.awesomescreenshot.com/image/3838194/5779e8b4dfab6727a56f36e6c60f16c6
OK let me double check it. Please send an email to my supporter: yamekutethemes@gmail.com
Email sent, thanks.
OK, I have told my supporter. Be patient pls. Thanks!
How to set up favicon ?
Hi,
Many thanks for your order!
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there. Our supporters will guide for you.
Many thanks for your patience!
how to register SLIDER revolution?, i have tried with Purchase code of theme, but its not working
Hi,
You can update the plugin by updating it via our theme (you can add more detailed by posting a ticket. Our supporters will guide for you). If you want to update directly from your site, you can buy an single license of this plugin but i think it is not needed. Bcos we bought an extended license. Thanks!
If you have more questions, please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
Hi I check your demo, ...in the product grid, any way to select the amount of each product without visiting the single product page?
Hi,
Yes, you can but you need to customize a bit. Hope that you will use our theme for your site. Thanks
Hi, Kutethems! Your theme is nice. But I have the same problem as ModernStandards. The theme is very slow. Have you succeeded with speeding up ModernStandards’s website?
Hi,
Many thanks for your order!
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
Hi. How long does it usually take to get a reply on a ticket? I posted mine in the morning on Friday the 18th, but still haven’t got any reply.
Hi,
Our supporter replied to you. Please follow the ticket. Thanks
I noticed this issuew on demo4 that I have installed on my website
Warning: Missing argument 3 for wgpb_extra_shortcode_features() seems to me there is an incompatibility with Gutenberg Wordpress 5 addon Thanks
Hi,
It’s strange!
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
Hi, NICE Theme!!!
- How can i remove the “Notice!” Cart-Popup? I don’t need it. THX
Hi,
OK sure! you can do like that.
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
I would like to purchase this theme but it will be converted to a cosmetics store. Is it easily customizable by myself and can the fruit icons be changed easily?
Hi,
You can use the theme for any stores. You can customize following your ideas and change the content (such as icons, images, texts,...) easily via the backend. Hope that you will use our theme for your site. Thanks!
Hello, I have some issues on responsive version with the pages tittles, theres so big and it looks bad, you can solve this? thank you
Hi,
Could you take some screenshots pls? Thanks!
I bought your theme few day ago. After imported your demo. I’m so disappointed with your demo. You should tell the buyer that your nice demo actually have not thing …just the blank demo. Your theme price quite high compare to other but your demo so cheap. What should I do ?
Hi,
It’s strange!
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
If i bought the theme can i make it as the demo exactly ?
Yes sure!
Hi, is this theme compatible with the latest WordPress Version : 5.0.2?
Yes, it is…
Hey, potential purchaser here, I really like your theme, but the demos open terribly slow here in Bulgaria, and I tried different devices. What can be the reason for this and can it be avoided somehow? Thank you very much!
Hi,
My server has a limitted resource but there are many many demos/sites there. We will move them to a new demo next month
Hello, I got a few questions below:
1. how do i activate the WPBakery Page Builder? “Please activate your copy of WPBakery Page Builder.”
2. How to change the Copyright © 2018 Kutethemes. All rights reserved
3. How to hide Cart information in header.
4. How to hide admin menu in header.
Hi,
Many thanks for your order!
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
can you refund my themes to you? it’s so lag
Hi,
Please submit a ticket. Our supporters will reply and guide for you to speed up your site. Thanks
how to open a ticket? i’m new member
Hi,
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
Hello, I have downloaded and install the theme with all medias and products demo but my website still remains blank. Please how can I see the effect of all I do on the website as it was on the demo?
Hi,
That’s strange!
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
i just bought this theme. Can you send me the PSD files.
Hi,
Pls send me an email to kutethemes@gmail.com. I will share the PSD files to you via Google driver. Do you have a Gmail account?
Yes, please. I already emailed to kutethemes@gmail.com. Thank you.
OK, I have shared. Please check
