Hello there,

Thank you for reaching us. If you need to use Page builder you’ll have to enable page content and then add the elements that you wish to have.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hi, I have enabled page content and disabled all the other boxes but when the page reloads, none of the elements appear on the page builder. Do I need to enable anything on the plugin itself?

No. What blocks you have added to the editor ?

Hi, I’ve not added anything to the editor. I have a template selected on the left panel and disabled all options and enabled editor on the bottom. Running the latest version of the theme and WP

I am sorry if I misunderstood. If you have not added anything to the editor then what you are expecting to load ?

I have HomePage V5 template selected on the right panel. How do I edit this within the editor?

You can edit using the home v5 options. https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v5/home-v5-via-page-template/

Each block has its own tab, you can customize the block from there. You’ll have to enable those block though.

Can I not use the page builder editor to edit Home V5?

Yes you can. We’ve given Elementor and WP Bakery Page Builder equivalent here : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v5/ You can use the one that is your favorite.

Thank you. I now have the elements visible on the page builder. I have noticed that the v5 RevSlider doesn’t appear the same now. The coloured active arrows dont show anymore?

Can you please give me your website URL for me to check ?

https://quickforget.com/s/8837b72ee0f9077adc0908a773573d15

Hello there,

Thank you but the URL loads a landing page.

Thanks, Ibrahim

Sorry, please try now.

Hello again,

Thank you for getting back. The background images used in slider returns 404 error ( Please check the console ). I assume that it was deleted by mistake. You can find the dummy content in assets/dummy-data folder and you can re-upload it. It would add the images again.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you. I’ll try that now.

Will the background images include the little yellow arrows?

I’ve restored the background images but its the [tp-tab-title] element colour that doesnt appear to load on my site which indicates the active tab?

Hello again,

I see what you mean. You need to add this additional class “home-v5-slider” to slider revolution settings like in our documentation : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v5/via-visual-composer/#slider

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thanks that sorted it. I’ve added a Electro horizontal menu just sbove the Rev slider but all the dropdown menus appear behind the slider. How can I change this? Thanks

Hello there,

I believe you’ve used WP Bakery Page Builder to add this navbar. Do you want to have this navbar in all pages ? Please let me know, I’ll try to help with custom code.

Thanks, Ibrahim

Hi Ibrahim, Yes I’ve used WP PB and yes I’m trying to display this on all my site pages if possible using the selected header as well. Thanks for all your support so far.

Hello there,

Thank you for reaching us. Please add this custom PHP code to your child theme’s functions.php to add navbar to header v6 : https://gist.github.com/ibndawood/a8987a29601d2674953bba9864a725a5

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hi Ibrahim. Thanks for that. I’ve added it but it appears to have not worked correctly. The menu now appears across the entire screen rather than a horizontal bar?

Hello again,

The problem is that the assigned menu ( default Navbar ) in Appearance > Menus > Navbar primary.

I see that this menu has “Static Content” has top level menu items. Please assign the menu that you want to this location.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Here is how you add a custom social icon : https://gist.github.com/ibndawood/23e155f4f7ab8e8680e80f3ee4649143

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

how to connect an svg file of the logo?

Hello there,

Thank you for getting back. You can build megamenus with elementor.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

UPDATE: I’ve got all the pages running the same header but only the Homepage appears to be set a full width. How can I set all the other inner pages to show full width? Thanks

Hello there,

Thank you for reaching us. Please add this custom CSS to Appearance > Customize > Additional CSS :

https://gist.github.com/ibndawood/801b7072927d241363a3c274627b10b4

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thanks!

Hi, Is it possible to set just the header to full width rather than the main content container as well?

Hello there,

Thank you for reaching us. Isn’t the header in full-width already ? Can you please clarify what you’d like to achieve with a screenshot ?

Thanks, Ibrahim

Hi. The header is full with on the home page but not on any of the inner pages.

Hello again,

Your URL does not load. Please check.

Thanks, Ibrahim

Hi, no I’ve just switched it to the live domain/site and applied the DNS change. I’ll check again later when its live.

Just checking, The SKU number on the product page, is it possible to move this up by the product price?

Here is the custom code : https://gist.github.com/ibndawood/8adee4e585b38d2f29d1bb4ac6bfdecf

Please copy functions.php into your child theme’s functions.php and copy style.css into Appearance > Customize > Additional CSS

Thats brilliant. Thank you

With regards to the header full width on all pages rather than just the home page. This is my live URL : https://quickforget.com/s/d040a2d3c1944fc0455f51c19da51dc2

Let me know if this is possible. I want the main container on the inner page to remain at the same width/ not full, only the header.

OK. I see what you mean. Please add this custom CSS to Appearance > Customize > Additional CSS :

https://gist.github.com/ibndawood/801b7072927d241363a3c274627b10b4

Thanks, will this only adjust the header / menu to 1430px and not the main content container?

the code applies for all container classes including the one used in main content.

Hi, So its not possible to just stretch the header on other pages to fit 1430px?

oh no. The code I gave works on all pages. Didn’t it work for you ?

Hello there,

Thank you for reaching us. Please add this custom PHP code to your child theme’s functions.php to show a custom message for all your in stock products :

add_action( 'woocommerce_single_product_summary', 'ec_child_custom_message', 11 );

function ec_child_custom_message() {
    global $product;
    if ( $product->is_in_stock() ) : ?><span style="color: #8f8e94;">Express Delivery: 24h</span><?php endif;
}

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you very much. Just to say, you are one of the best theme maker I knew.

Oh yes, one last question : is it possible to disable this message for some product category ? Some of my product take longer to deliver.

Also I noticed on the mobile version there’s no ” add to cart” on product category page. If a mobile customer want to add a product in the cart he need to go to the product page before being able to add a product to cart.

https://demo.madrasthemes.com/electro/product-category/smart-phones-tablets/smartphones/

Is it possible to add the ” add to cart button” when customer are browsing the product category on Smartphone to make the purchase process smoother?

Hello again,

Thank you for getting back. You need to add additional condition to the code to make the text visible only in certain categories.

Please add this custom CSS to Appearance > Customize > Additional CSS :

https://gist.github.com/ibndawood/19fc3e10c4d19c9c3a2e074a157ec676

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello The CSS for mobile add to cart is working perfectly thank you very much.

As for the additionnel condition can you help me a little bit? I’m still struggling with PHP.

How do I translate in PHP, in the snippet you made for me :

If category is not equal to “categoryname” Then display ” Express delivery 24h”

Hello there,

Thank you for purchasing our theme and for reaching us. Yes you can achieve this with custom CSS :

@media ( max-width: 568px ) { 
    .features-list.columns-5 .feature, .features-list.columns-5 .feature {
        flex: 0 0 50% !important;
        max-width: 50% !important;
    }
}

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hi again, Unfortunately the code is not working for me, it is still showing it with the need to scroll on mobile, I would like them to make a square of 2 by 2 when seing on mobile (without scrolling) as I only have 4 features now. Like this: https://ibb.co/Bybxcpw

Thanks for your time! And again, love your theme!

Ok. If you are having 4 columns, pelase replace columns-5 with columns-4 in the above code. Thanks, Ibrahim

I tried replacing it and it does not work…

Please let us know your website URL. I’ll take a look.

Thanks again for your time. kinkee.ca

Hello again,

Thank you for getting back. I checked your page but I don’t see the code that I’ve asked to add. Can you please clarify where have you added the CSS code ?

Thanks, Ibrahim

Sorry I removed it because it wasn’t working I just put it back. I added the css code on Electro > Custom Code

Here is the updated code :

@media (max-width: 568px) {
    .features-list.columns-4 .feature, .features-list.columns-4 .feature {
        flex: 0 0 50% !important;
        max-width: 50% !important;
        padding-right: 15px;
    }
    .features-list:not(.electro-v1) { flex-wrap: wrap; }
}

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Awesome Thanks Ibrahim! Yes only one more thing: the review’s stars or the add to cart button don’t appear on mobile on the shop page on List-view (even if the product has been reviewed): https://imgur.com/J84YXqR But they appear on desktop. Is there a way to make them appear on mobile too?