1303 comments found.
H, I’ve notice that for product different from transfer I receive only “email” and “phone number” and not all the other fields of the form. The form is only one, work correctly for the transfer. It’s very strange. Please may you help me ?
Hi,
The “other fields” of the form are defined in Theme options -> Booking form? If that is the case, those fields only apply to the transfers plugin and not to other things you may be selling on your website.
Hi, it’s the ‘booking form’, I use transfers plugin, I’ve add some fields and work correctly for Destinations/Transfer. But for (shop woocommerce) as in your demo, don’t recevice (by email and after checkout) the fields that I’ve created on booking-form. The system send only the defaults field ID like (email,phone,town…).
Hi, Yes, that is correct. The booking form editor within theme options only applies to the booking form for the transfer, not for other products.
Hi,
We need to change the icon and text that can retrieve the data entered in the Transfers availability and the time it takes to travel. How can we do it?
https://khaosoktranfer.com/search-results/?ppl=1&trip=1&p1=495&dep=2019-02-16&d1=502And please tell me how to edit this widget.
No one answered my question on the ticket.If you don’t understand, please tell me
Thank you.
Hi,
Our technical staff endeavour to reply to all tickets within 24 hours of submission. Your ticket will be handled as soon as it reaches the top of the queue. Thanks for your patience while the issue is handled.
Hi ,
How can I edit the search results page? For example, Departure time changes to Estimated time. And change the Clock symbol.
https://khaosoktranfer.com/search-results/?dep=2019-02-12+17%3A50&p1=555&d1=548&p2=&d2=&ppl=&trip=1Hi,
Please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
How we know what version of transfers we have ? We don’t see release dates.
Hello,
you can check your theme version via Appearance > Themes. Here you will find all of your installed themes. Click on the desired theme which will open a pop-up window with theme information. On the right side, next to the theme name, theme version is displayed.
Thank you
Hello, after i import ChildTheme Destinations it’s not more available.i create a destination, with parent but, i get error 404. http://bavaria-transfer-group.ru/capture.jpg
Hi,
Please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
secondly how can i change the background pic, without losing “make a booking” remove. because when i change the home page background pic, change the make a booking button move down.
Hi,
Please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
actually i lost the purchase code, please guide me
Hello,
unfortunately we are unable to provide assistance without being able to investigate what is going on on your website, which we can only do safely at our help-desk where we can keep your sensitive information safe.
Thank you
can you tell me the processes how to install transfer theme.
and demo theme
As we have indicated earlier, please create a support ticket on our support website https://themeenergy.ticksy.com and our support staff will assist you further.
Thanks
hi, I’m facing that problem or issue “www.crowdbazzar.com/checkout” when we click the check out page the page would be empty. how can i checkout page active.
Hi,
Please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
Pre-sale question: I’m wondering to buy this awesome theme but I need to have some vital features that I’m not sure if you have. I would like to split payments, so each car could have a different paypal account for example, and each payment would be sent to two payment accounts. In other words, each transfer can have your own payment account, and each transfer would receive the money splited in two accounts.
Hi,
Unfortunately that is not a part of the theme. It is something you would have to additional configure/implement with perhaps using a plugin like s2meber or Membership.
How do I put a form to receive offers from customers on the search results page?
this is search results page: https://khaosoktranfer.com/search-results/?dep=2019-02-01+11%3A00&p1=480&d1=553&p2=&d2=&ppl=&trip=1Hi,
Could you be more specific with regards what you would like to do? Where would you like to add this form?
Can I move the request form from the client down?
After the word,
No search results found Please try different search parameters in the search form above.
Hello,
add the following to Admin > Appearance > Customize > Additional CSS field to achieve the desired:
.page-id-114 .main > .wrap > .row {display:flex;flex-wrap:wrap;}
.page-id-114 .main > .wrap > .row .content.three-fourth {order:1;}
.page-id-114 .main > .wrap > .row .content.full-width {order:2;width:75%;}
.page-id-114 .right-sidebar {order:3;}
.sidebar .widget h4 {margin-top:0;}
Thank you
Can you recommend a plugin that is used in translation?
Thank you.
Hi,
Our theme is compatible with the WPML translation plugin.
Hi,
Please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
How can I change the facebook icon to original facebook icon in the footer?
Hi,
As indicate, please sign up at our support center (you have access rights) and submit a ticket there. Our technical support staff will assist you.
Thanks
I have a question before I buy the theme. After receiving it through ‘Custom Made transfer’, do you set the price of the administrator and proceed with payment?
Hello,
custom made transfer is an inquiry form and only sends inserted data as an email. Offers and payments should then be handled manually.
Thank you for your interest!
Hello, Is it possible to send Transfer Bookings to mail(admin) not only in Transfers bookings management.
Thanks for your answer.
Hi,
Could you be more specific please? Emails of bookings are sent to the admin email address set in Settings -> General.
Are you using WooCommerce for payment processing?
i having facing this problem
“You have not selected a valid transfer. Please use our advanced search facility to find and select a valid transfer before proceeding.”
when i select the bus booking system, then this error occur always. please guide me. why this error again and again happened.and then show that error “your cart is empty now” befor that i select the the seat and proceed it. the is message is mention above.
Hello,
please sign at our support center up and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please also include your WP and FTP login info when creating the ticket, so that our support team can investigate the issue and provide a solution.
actually my booking form is not being integrate with woocommerce, that’s i face this issue from a couple of days. please guide me.
and the second one i have lost the purchase code. i don’t know how to get it. here is my site URL.
http://www.crowdbazzar.com/Hi,
Please contact Envato stupport for your purchase code.
Thanks
“Transfers Premium Theme Version: 1.10 and the plugin Version 1.095” i buy this them 2 week a ago. and it’s booking from is not integrate with woocommerce automatically.
Hello,
unfortunately we are unable to provide assistance without being able to take a closer look at your settings in order to investigate what is going on, which we can only do at our help-desk where we can keep your sensitive information safe.
If you have lost access to the account that has purchased the theme, contact envato in order to get it back.
Thank you
I am interested in purchasing but I don’t see any info on the dashboard that collects the bookings. Does it work with Google Calendar? is there a plug in for Google Calendar so it will sync on my phone when bookings come in? Also, will I get an email notification for every booking and will the client booking the shuttle car also get an email notification? Pls reply ASAP as I need to decide whether to purchase this or not soon
Hello,
Transfers theme comes with a fully functional custom booking system. You can find detailed information about how the theme works here. There is no Google Calendar integration available at this time. Yes, you as well as the client get email notifications once a booking is made.
Thank you for your interest.
Hi there, I currently have troubles completing a booking on my website. I can select the type of vehicle, I see the price, I can click on book your transfer, add extra items and when I click continue my cart shows my product “Private transfer” but the price is now 0. what can I do to solve this? Thanks for your answer.
Hi,
Are you sure you are using the latest version of the theme and the theme’s plugin?
Also, have you tried deleting the Transfers Product from Admin -> Products (clearing the trash there as well) and then try the whole process?
My theme is version 1.20 but the plugin is 1.19 is that normal?
Hello,
please make the following steps:
1) Go to Admin > Plugins and delete the Transfers plugin. A notice to install the plugin will show up so please install it again.
2) Go to Admin > Products and delete any instances of the Transfers Product that might be listed there. Make sure to delete them from trash afterwards as-well.
3) Reload your website and try the process again.
Thank you
Is it possible to set a minimum number of people? For example 1 Person = Price X 2 Persons = Price X * 0.75 etc.
Hello,
there is unfortunately no such feature available out of the box.
Thank you
Thank you for your answer. Is it possible to implement this option on support request?
Hi,
No, unfortunately we do not do custom code. This is something you will have to ask your developer to implement.
Thanks
hi,
i have buy the transfer theme, and install to my site, “Tailor made ” is not on SampleData
thanks.
Hi,
Please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
I have problems when I Aplod the theme to my website (missing style. Css streets…..
Hello,
the reason you may receive this error is if you have uploaded the incorrect file. Make sure to upload the Transfers.zip file (and not the Transfers_WP_Theme.zip file.)
hi,
i have buy the transfer theme, and install to my wordpress site, but it show only the fronted page, and the others pages are not be seen. please guide me, what should i do in that case.
thanks.
Hi,
Please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
Hi, Are you planning an update release? Like new functions?
Hello,
yes, we maintain our themes and often add new features.
Thank you
Hi,
Does ypur theme supports visual composer and revolution slider?
Thanks
Hello,
the Revolution Slider plugin is included with the Transfers theme. Visual Composer should work normally with posts and pages, but please note that we haven’t tested the theme with it.
Thank you
