355 comments found.
i have purchased seoly product. i couldnt upload in godaddy. website not working. it is frontend also right? pls help me to upload file in godaddy
Hi! Check your email, we already answered you.
Hi there, We are having problem with your SEOFY theme. We have imported data from server and while the replacement of your data. We are stuck with a Javascript that includes a image file which is calling file from your server. Would you please look after the issue? Here is our website url www.paravidhi.in, Due to this our website loading time is increasing by 3-4seconds Please revert me as soon as possible.
Hi, thank you for contact us. We will contact you by email to clarify some details.
Hi there, we are waiting for your reply. Please help us to resolve the issue regarding the JS
Hi, we have already sent an answer. Could you please check your email?
Hi,
The demo import is not working correctly! Hang on 90%, and I sent you an email about it and there was no response!
Hi, Thank you for choosing our product!
You need to check requirements, clear database and try again import the demo content. https://prnt.sc/miadcn
Hi, does this website is compatible with Easy Digital Downloads ? And i saw a VC Chart element, it require another plugin or it’s included in the theme ?
Thanks for your time 
Bests Regards
Hi, Thank you for interest in our product!
Yes, VC Chart element included in the theme. Unfortunately, we didn’t test our theme for compatible with Easy Digital Downloads.
Hello, I have sent emails and asked for support through Envato, no response yet. The demo importer did not complete, it got everything but the slider templates. It hung at 90% and said there is an error.
I managed to get the site navigation the way I want it, but I really need the sliders and footer of the site fixed.
Thanks
Hi, could you please check your email.
I send you a support e-mail and you did not answered, where can i contant you where you answer ?
Hi, thank you for contacting us! I sent you an email already.
Hi there, love the team! Really want to buy it. Unfortunaly when i put the URL of the demo in google’s Page Speed insights it got a 0 for speed score. Speed score is really important for me. Is this just because of the demo or it not really optimized for speed?
Hi, thank you for interest in our product.
As you know, many factors affect to google performance test. At our demo site, we use a lot of animation with a delay of showing(every home page with slider). Google thinking that animation is a site load.
We use good image’s quality for the demo site – google test advice to make this more poor quality.
Take inattention that we a have a lot of content at every page. We need to demonstrate our flexibility when customers surf through our site.
Hi! Is there any way to test this theme on a test site or similar to see the back-end functionality, I need to be sure it does what I need it to do Thanks
Hi, thank you for interest in our product!
Unfortunately, we don’t have a test drive of our theme. But don’t fret, contact us via support form and we will provide any information about our product.
Dudes, I’ve imported the demo, playing with features now. I liked a block “what is search engine marketing” and I copied into another page. I noticed that buttons are quite different from online demo. yours, when tab is not selected, have light grey bg and black txt. mine, when not selected keeps using the secondary gradient, just changing text color. what am I doing wrong? thank you.
Hi, could you please contact us via support form and provide more information(screenshots, links) about your issues.
Could you please provide URL and credentials to your site. (via Support Form)
done
Ok I just create a template form for SEO Score (Email and Website URL) at MailChimp. I’ve also integrated MailChimp account to the website. Help me to put the form on the website. Please reply my email immediately. Thanks!
Done. Check it, please.
Hi, we really like your theme but we have a question about the design on mobile… Is it possible to have over content option (for header) in mobile also ?
Hi, thank you for interest in our product!
For the desktop, we already have this feature. Unfortunately for a mobile device, this is not available for now.
is mega menu is there on the Seofy theme, please update us. because the Max mega menu plugin is not working in mobile.
Hi, Thank you for choosing our theme!
At our theme available mega-menu option. Could you please contact us via email. We will provide instruction to create your mega menu.
can you please send me the steps to create a mega menu on my email address
Done. Check it please
am i able to easily acquire the html/css/js files from the file if i buy?
Hi, thank you for interest in our product!
It is a WordPress template. You will get all the included files in the package: PHP, CSS/Sass, JS
I’m not able to get it work i have sent a refund request and i wont leave a review.
Hi. its support RTL language?
Hi, thank you for interest in our product!
This feature now at the testing and we have a plan to give it in tomorrow’s update.
Hi, RTL support available in last update!
Best Regards, WebGeniusLab
No site navigation on mobile… is there a way to fix this? On mobile header only have logo and thats it.
Hi, could you please send a screenshot or URL for facing your issue.
It is real nice design but score it is very bad: https://i.ibb.co/QHDCchX/score.png
Hi, Thank you for interest in our product!
Google changed the criteria for mobile test and you will be facing the same results through all Best Sellers at the ThemeForest. For desktop this result much better: http://prntscr.com/mb3h6o Please take into account page speed test from other services.
Google has more into account the speed for mobile devices for the rank of positioning. This means that if the template does not achieve a score higher than 50 for mobile devices it will not be favorable for its positioning. My advice is to fix this as soon as possible.
Yes, I need to know if I can know how to make SEO SCORE contact form. I bought the theme and that SEO SCORE contact form is included in the package.
You need to have own MailChimp account for getting this form. The more detailed answer we sent to you via email.
Need help, I’m always failed when installing Revoluion Slider. Please check my email. Thanks!
Hi, Thank you for choosing our product!
Already checked. We can continue via email.
I have replied the email please response immediately. Thanks!
Yes, I need to know if I can know how to make SEO SCORE contact form. I bought the theme and that SEO SCORE contact form is included in the package.
You need to have own MailChimp account for getting this form. The more detailed answer we sent to you via email.
Hello How to change these settings on the homepage 1.Top Header settings of theme like email, and contact number, Free SEO Analysis Title 2. Bottom settings of theme like Terms of Use. copyright message and Privacy Policy Text Otherwise, the theme is awesome! Thank You!
Hi, Could you please contact us via support form and provide purchase code before getting help.
I’m looking to buy this and your Genesis Expo package, that said, I wanted to know if you also provide the Photoshop / Illustrator files. I’m looking to brand my Apple Keynote Presentations after the same look and feel so that branding is consistent unless you also sell a PPT template with the branding?
Hi, Thank you for interest in our product!
Please, check email. We already gave you an answer.
