472 comments found.
Hello there Viktor,
Please, reach our support team at https://mikado.ticksy.com Just include your site URL with wp-admin access and our agent will gladly help you there.
Best, Mikado
Okay, thank you!
You are welcome!
Hello, Pls i want the cart icon to show on Mobile, How can i achieve that
Hello,
We located your ticket with same topic on our support forum and it has been answered by our support agent. Please, check whole response on ticksy.
Best, Mikado
Hello After installing the demo content, the slider disappeared, it is not in the revolution slider plugin http://prntscr.com/md9tcj
Hello,
Please, check this article where is explained how to import slider revolution https://mikado.ticksy.com/article/10420
Best, Mikado
Hi, I would like to view the Demo Admin Dashboard. Can you please provide me with a Username and Password
Hello,
Thank you for taking interest in our Curly theme. Unfortunately, we do not have test demo site. But we could provide you with some screenshots from our backend if you are interested in it.
Best, Mikado
Hello. What about “Booked Appointments” plugin? Can’t find it. Can you provide a link to download Booked Appointments plugin?
Hi, i haven been waited the whole day for the support, i ‘ve created tickets already, when will it be answered? Best,
Hello,
We located both of your tickets and our agent answered you. Please, check responses on ticksy. We are doing our best to answer on all tickets within 24 hours.
Mikado
Hi, is there any possibility to have an top bar over the top menu for Social Network Icon?
Hi there,
Thank you for taking interest in our Curly theme. Yes, there is an option to enable top bar within our theme https://www.screencast.com/t/nIlOv8o53 and you could add desired widgets inside top bar widget areas https://www.screencast.com/t/t1cUjNjbg4M
Best, Mikado
thanks, does this theme also support or have Instagram Gallery like on this wesite http://glowybeautybar.com/ ?
And i’m using WP. 5.0.3, is this theme compatible with WP 5.0.3?
Hello,
On this website you’ve shared is used Instagram Feed plugin and you are able to use the same with our theme. Also, we included our Instagram widgets. Yes, our theme is compatible with latest WordPress version.
Best, Mikado
I’ve just installed the themes but our site are still complettly empty. Could you please check? http://girlybeautylounge.com
Hello,
Glad to hear you’ve chosen Curly. Please, just open a ticket at https://mikado.ticksy.com and include your site URL with wp-admin access and our agent will gladly investigate and help you there to setup your site within our theme.
Mikado
Hi, there’s the chance to put mote than one pin on the google map locator? i’d need to use it for a customer that has 4 salon in the same town. Thanks
Hello there,
Thank you for taking interest in our Curly theme. Yes, by default settings you are able to set 5 addresses https://www.screencast.com/t/hyr1Hkhn
Best, Mikado
Is this theme a bit slowly?
Hello,
Thank you for taking interest in this theme! We’re glad you like it!
Our demos might appear slow, but this is only because we are showcasing lots of images with the highest quality. As such these images are not optimized and are making the load times higher. Also, our demo pages try to showcase all options at once, so you can see all the possibilities the theme could offer.
Mikado
Thanks for reply, i really do like this theme! In the past i already had problems with loading time at other themes, maybe because of so many functions they are possible to use.
Hi,
It’s really up to user’s content, image quality, 3rd party scripts you’re using, the power that your server releases, PHP version etc. There’re many influences that can affect page loading time. We’ve done everything in our power to provide our users with the best possible framework, where they could control what’s loading and what’s not.
Mikado
Hi, I’m installed the theme and followed all the steps in the article here https://mikado.ticksy.com/article/12620/ The dummy content is still not installing. Can you please assist?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Mikado
Hi! If the theme supports wordpres 5.0+, this should be noted in the description 
Thanks!
Hello,
Thanks. We will add that info t in our next theme update.
Mikado
Hi, how can activate the visual composer plugin, a can find the license key
I can´t
Hi,
There is no need to activate plugins that came bundled within our theme Please, find more about it from here https://mikado.ticksy.com/article/10807
Mikado
Hi, I just bought this theme. I want to open a support ticket about the logo, i cannot upload my own logo, but when I go to open a ticket i can not find my theme (Curly) listed at the options. Can you help?
Hello there,
You should try to seach for a Curly in a dropdown when submitting a ticket:
https://www.screencast.com/t/U6RZJfWF2rkKBest, Mikado
Does this theme works on Wordpress 5.x?
Hello,
Thank you for taking interest in our themes. All of them work just fine with the latest WP release.
If there’s anything else, we’re here.
Mikado
Like to give a shoutout to Sasha S for the theme support! Great to have help from the team!
Hello,
Thank you very much, we appreciate it All the best to you too from Sasha.
We’re here in case you need anything else.
Mikado
I’m having trouble with the WP bakery. It shows but it doesn’t work properly
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Mikado
I did no one has responded
Hi,
Support agent has been informed, your ticket will be answered as soon as possible.
Mikado
Hey man! congrats for this awesome template.
Man, I´m from Brazil and I can´t find the button (or link) named “SHOW ALL” on the portfolio page (https://lunixwomen.com.br/portfolio-gallery/)
I need to change that TEXT! URGENT
Can you guys help? Thanks!
Hello,
Our theme comes in English version by default, however, it supports WPML and translation over labels. You can use WPML or some other plugin (e.g. Loco Translate which is free) to translate any label to any language you want. If you need further help, our support team is on your service at https://mikado.ticksy.com/
Best, Mikado
hy, i recently purchased the theme, everything was perfect but unfortunately suddenly my wpbakery page builder is not working, it was working perfect till last day, when i go edit page option wp bakery is not showing at all, also the plugin shows there is some new updation pending, i clicked the updation link its dierectly going to wpbakery site. how can i fix this?
helloo not yet replied?
Hello,
Could you, please, open a ticket at https://mikado.ticksy.com and include your site URL with wp-admin access so our agent could take a closer look and help you there.
Best, Mikado
i have opened a ticket, but the issue is not yet solved. please solve it as soon as possible.
Thanks
Your ticket is recently answered by our support agent. Please, check response on ticksy.
Best, Mikado
can this theme be used on Shopify?
Hello,
Thank you for taking interest in our theme!
Unfortunately we haven’t tested our theme with the Shopify platform, so we can’t answer about compatibility.
We use the WooCommerce plugin for WordPress for the shop in our theme.
There are some ways of integrating Shopify with WordPress – through some 3rd party plugins, you can read more about it on Shopify: https://docs.shopify.com/manual/apps/apps-by-shopify/shopify-for-wordpressPlease let us know if you have any further questions, Best, Mikado
Hello, I have a problem with Google Maps. I configured the right KEY API already and the map appeared in the contact area, but the address I set is not being marked on the map, it drops somewhere in the US. Already tried to fill in various ways and nothing of it change the position, until longitude and latitude I tried to put and nothing. What should I do?
Hello there,
Please try setting your Google API this way: 1. Can you check on your API project credentials https://www.screencast.com/t/xdAyvtxAWBZ Are set to None https://www.screencast.com/t/x5Rh6DVgwS2V https://www.screencast.com/t/ij0cpa85qeSZ 2. Go to https://console.developers.google.com/apis/ and find your Google maps API key for the project you have created https://www.screencast.com/t/Mh1ufqIC Go to API Library https://www.screencast.com/t/O3nGuDDxHJE6 Search for Places and enable Google Places API Web Service https://www.screencast.com/t/SXqZ2qxjb0 3. Search for Geo and enable these services https://www.screencast.com/t/TZk7Dds1In case you meet any further problems with this please submit a ticket along with your credentials on https://mikado.ticksy.com/.
Best, Mikado
