149 comments found.
what exact setting to run this theme well without error
Hi,
Please wait we fix error my server
Thanks
Can we mix the layouts? Say we want pieces of different home pages to create our own homepage layout? And the same for product pages and categories. Or are we stuck with choosing one of the 17 layouts you created?
Hi,
Can your mix the layouts.
Thanks
All your demos are broke and showing DB errors on your site. Are you SURE this theme works with latest version of Wordpress??
Hi,
Error my server, please wait we fix
Thanks
Hi, I already post in your theme support but didn’t get any reply so i am posting here.
I have some of products which detail pages not working. I asked server support to check issue and after checking all things they said the problem is 7up-core plugin. When i disable this plugin product detail page works fine. It seems like some issue in this plugin. Here is some product page link.
1. https://www.ladiesgents.in/product/silicone-cover-couple-case-for-iphone-x/ 2. https://www.ladiesgents.in/product/women-flats-shoes-women-genuine-leather-flats-ladies-shoes-female 3. https://www.ladiesgents.in/product/animal-love-heart-soft-tpu-silicone-cases-for-iphone-5-s/ 4. https://www.ladiesgents.in/product/iphone-8-7-6-6s-girls-floral-silicone-cases-for-iphone/
However some products loading fine but some products not loading.
Hi,
Please send to: http://7uptheme.com/wordpress/forum/forums/forum/wordpress/megastore/
we’ll support
Many thanks
How to make the product carousel show two products on mobile.
Hi,
Please send to: http://7uptheme.com/wordpress/forum/forums/topic/mega-menu-is-not-working-properly-2/
we’ll support
Many thanks
Thanks!
Hi,
Please send to: http://7uptheme.com/wordpress/forum/forums/topic/mega-menu-is-not-working-properly-2/
we’ll support
Many thanks
Need help on Mega Menu. Please check my support request. http://7uptheme.com/wordpress/forum/forums/topic/mega-menu-is-not-working-properly-2/
Hi,
Please check topic again
Thanks!
Please check again I sent the screenshot and link detail.
Yes :)) Thanks you
Hi i am using demo 17 for my homepage. Everything is ok but it seems like mega menu is not working. I have attached image how its looking right now here https://prnt.sc/m5rdty. I want menu exactly like demo 17.Please help
Hi,
Please send to: http://7uptheme.com/wordpress/forum/forums/forum/wordpress/megastore/
we’ll support
Many thanks
I already sent message there. You didn’t reply so i messaged over here
Please wait… we support for your
Many thanks
Hi i tried to import demo data but it showing me error. Here is a screenshot. https://prnt.sc/m5dtv4
1) when import finish it import all demo homepage style? If yes than no problem. If no then is there any way to import demo homepage with menu?
Hi,
Please send to: http://7uptheme.com/wordpress/forum/forums/forum/wordpress/megastore/ we’ll support
Many thanks
Latest version of theme is having virus in 3.4 version… when uploading its not working and giving error : SiteLock-PHP-INJECTOR-1-exe.UNOFFICIAL FOUND
Hi,
Please renew support
Thanks
That I can do but its an issue related to virus?
Hi,
Do you have any problems with our products? Please submit your problem to us to be resolved. You can create your topic here http://7uptheme.com/wordpress/forum/forums/forum/wordpress/lucky/
Many thanks
Hello Can you update the following to the latest version of woocommerce template:
-megastore/woocommerce/cart/mini-cart.php version 3.3.0 is out of date. The core version is 3.5.0,
-megastore/woocommerce/content-product.php version 3.0.0 is out of date. The core version is 3.4.0,
-megastore/woocommerce/content-single-product.php version 3.0.0 is out of date. The core version is 3.4.0,
-megastore/woocommerce/global/quantity-input.php version 3.3.0 is out of date. The core version is 3.4.0,
-megastore/woocommerce/loop/loop-end.php,
-megastore/woocommerce/loop/loop-start.php,
-megastore/woocommerce/single-product/add-to-cart/variable.php version 3.0.0 is out of date. The core version is 3.4.1
I know it might doesnt make a major effect but its always better for compatibility issues in the next woocommerce versions.
Thanks
Hi,
Yes, please waiting, we update next time
Thanks
Thank you
This theme have “live search ajax on/off” like IsOne theme ?
Hi,
Yes, sure
Thank You
Hello,
i believe there is a minor bug with the state field asterisk, it keeps showing optional even when you set it as required field. Please have a look, Thanks
Hi
Please renew support
Many thankd
Hi,
how to update the theme properly? I just upload the new files and overwrite everything. Not my websites colour and custom CSS changes…. also the speed of my website is now worse..
Hi,
You should write your custom code at child theme to easy for future updates. To update our theme, you just download the latest version from themeforest, delete the old theme and install the new package
Thank You
Hi,
I uploaded the megastore file & the megastore_child file. I activated the child file. Now after changing some codes via the 7up_Theme Options “custom css section” I now uploaded the updated megastore file via FTP Now all my colours changed?! Why? I worked with my child theme
Hi,
Please send us your admin account. We’ll check it for you. Please describe in more detail your changes as you update. We will check on your demo
contact.7uptheme@gmail.comMany thanks
Hi, sent you several “forget passwords” to login to support and no answer. My question is: how can I disable “Buy” button, wish list and compare link GLOBALLY? (I want to use this site only as catalog) Thanks…
Hi,
You can use catalog mode feature in Theme Option http://prntscr.com/j8sxt4. If you forget passwords to login our forum. You can use forum registered mail to send us your account information (username, purchase code) we will help you reset password contact.7uptheme@gmail.comThank You
I want to put special characters in the product description, but it does not work.
thanks
Hi,
What’s characters you want to put on your site? Please send us your url
Thank You
Please check on our forum
Many thanks
where? I sent you a message on forum.
Please check: http://7uptheme.com/wordpress/forum/forums/topic/product-description/
Thank You
I didn’t create MegaStore Mega Menu, can you show me this? Thanks.
Is this your topic? http://uploadup.com/wp-content/media-and-document-text/. Please read and give feedback on our forum
Thank You
hello pleas hox to add a text is block in this image img: http://prntscr.com/j1a19v
Hi,
You can try to use banner item 4 http://prntscr.com/j1l71i to create item slider. You can see in Home 4 demo http://prntscr.com/j1l7uy
Thank You
Hi, This is not the same as the expected result…
img 1 from my site: http://prntscr.com/j264g4 img2 from my site: http://prntscr.com/j264kx
img from your demo home : http://prntscr.com/j264we
Hi,
You can check your home page. If you want to display content from another home page on your home page, you can copy the content you want to display to your home page and edit to get the results you want. You can also add css and settings design options in our element to customize your elements.
Thank You
Sorry, but this is not the answer I expect from you, please give me a clear answer to my problem. Thank you Which is another problem I want to put a picture in this box but it shows a small how can I put it correctly (dimensions of images suitable for the size of the box) img: http://prntscr.com/j2w33i
ooh soooryyyy
yes firist problem is resolved by you tkanks and the second resolved by me thanks 
great support (y)
Thank You
hi, where I can find this treme pleas ? img: http://prntscr.com/iz4c2p
oki thank you
hello pleas hox to add a text is block in this image img: http://prntscr.com/j1a19v
Hi,
You can try to use banner item 4 http://prntscr.com/j1l71i to create item slider. You can see in Home 4 demo http://prntscr.com/j1l7uy
Thank You
Is this theme compatible to “Woocommerce Germanized pro”
In order to sell products in Germany, I need to add details like “shipping time” etc. on the product page
Hi,
The woocommerce germanized plugin is not in the list of plugins we support. You can test yourself with the free version before deciding to buy the pro version
Thank You
Hello I want to know how to configure the menu display, and I want to know how to activate the child theme, and I want to make a page that contains a list of tags,
Hi,
Please check your topic http://7uptheme.com/wordpress/forum/forums/topic/tags-end-menu/
Thank You
