641 comments found.
Hi, please respond to my ticket #1864311
Hello! Please check your site
Regards, LineThemes
Hi, i did checked but the probleme remains the same.
Hello! i see that this area is working normally (https://prnt.sc/mlrfku), do you mean there is another area?
Regards, LineThemes
Good day i have concern regarding CSS animation on text and picture. When i put animation and refresh it only blank page. please help. thanks
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes.
i removed the search from navigation in desktop view from customize but unable to do it in mobile and tab view. How will i dot it?
Hello! Sorry for the late reply.
Please go to Customize -> Additional CSS copy and paste below code:#off-canvas-right .widget_search {
display: none;
}
Regards, LineThemes
it worked thanks.
Please response to my ticket #1864311 its been 1 week since i posted.
Hello! Please calm down, our support team is still on the lunar new year holiday.
I will try to solve your problem soon in a few hours. Again very sorry for the inconvenience.
Regards, LineThemes
Thank you .
Hello sir..Good day.. i have a question.. in computer the website is fine but if you view the website in mobile there is no menu. what will i gonna do? thanks
Hello! Please go to Appearance -> Menus -> Select Menu and Scroll Down tick to Sliding Menu http://prntscr.com/mhxa69
Regards, LineThemes.
Many thanks. 
Hello I cannot install Sample Data.It is remaining at Download sample data package and your are not responding to my ticket
Hello! Sorry for the late reply.
Currently we are going through a Lunar New Year holiday in the country, and will return to work a few days later. I am very sorry for the inconvenience.
Regards, LineThemes.
It’s okay Kindly correct your bug and help us out
Hello
Hi, please check your ticket
Regards, LineThemes
Hello Your customer service is the….
Reply to my ticket please
Hello! Please calm down, our support team is still on the lunar new year holiday.
I will try to solve your problem soon in a few hours. Again very sorry for the inconvenience.
Regards, LineThemes
Hello, I’ve replied your ticket, please check it.
Regards, LineThemes.
Hello sir..Good day.. i have a question.. in computer the website is fine but if you view the website in mobile there is no menu. what will i gonna do? thanks
Hello! Sorry for the late reply.
Currently we are going through a Lunar New Year holiday in the country, and will return to work a few days later. I am very sorry for the inconvenience.
Regards, LineThemes.
Please check ticket #1864311
Hello! Sorry for the late reply.
Currently we are going through a Lunar New Year holiday in the country, and will return to work a few days later. I am very sorry for the inconvenience.
Regards, LineThemes.
Please reply TICKET #187974, TIA
Hello! Please check your ticket
Regards, LineThemes.
how to update phone number right side of website
Have any questions? Free: 0712 819 79 555(here) help me.
also, I just only want homepage 02 demo, how to remove homepage 01 and homepage 03. help me.
also, in it-blog page I only want to have medium image with sidebar demo not other. then how to set the it-blog that will show only medium image with sidebar.
Can you please help me fast. thanks in advance
Hello!
1. Please go to Customize -> Header & Footer Builder -> Header Setting (General) -> Scroll down to Contact Info -> http://prntscr.com/mfmxme
2. Go to Pages and Delete Home 01,03 -> http://prntscr.com/mfmyh1
Go to Setting -> Reading -> Select Homepage is home 2 -> http://prntscr.com/mfmz7s
3. Go to Customize -> Blog & Post -> Blog Setting -> Select layout Medium and Scroll down to bottom choose Sidebar Position is Left or Right
Regards, LineThemes.
Hey first of all thanks for previous quick reply, can you pls help me add favicon on website. show me the steps.
Hi, Please go to Customize -> Site Identity -> http://prntscr.com/mfyc7p
Regards, LineThemes.
Hi Like the theme, before i buy. 1) right now i have some products i want display the product & discription dont want sell. can i add a product page, is it possible. please let me know. product like a wifi router
Hello! Thank you for interested our theme.
Yes, you can 
Regards, LineThemes
Hey my slider revolution plugin is not working at all,
the error show to my screen is :
“Revolution Slider Error: Slider with alias mainsite not found.” how to solve this.
Hello! Please Install Slider Revolution and Reinstall Sample Data or Download file and Go to Slider Revolution -> Import Slider
http://demo.linethemes.com/nanosoft/wp-content/uploads/2019/02/mainsite.zipRegards, LineThemes.
goodevening sir..sir can i install here woocommerce?
Hello! You can install WooCommerce however we will fully compatible WooCommerce in the next version.
Regards, LineThemes.
for the next version we will just to update this themes?
and also where is the setting for the menu like in the demo. youll need to click first before the sub menu will drop down..
Hi!
Yes you just need to update this theme when there is a notification.
If you want click please go to Appearance -> Menu
1. Click Screen Options and check-in CSS Class https://prnt.sc/lquxs8
2. Remove class “click” : http://prntscr.com/lpvfbv
Regards, LineThemes
but how about like in the demo when you click the main menu the sub menu is in horizontal
Oh, please try add class “megamenu”
Regards, LineThemes
where i supposed to put that??many thanks
ow its okay now i put a space in mega…thank you very much.. much appreciated..
Hello i’am still waiting for your support Ticket #1864311
Hello! Please check your ticket
Regards, LineThemes.
thanks i just did.
Please answer my ticket
Hello! Sorry for the late reply.
Currently we are going through a Lunar New Year holiday in the country, and will return to work a few days later. I am very sorry for the inconvenience.
Regards, LineThemes.
How can i change “red spining circle” when a page is loading… Thanks!
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes.
Pre-Purchase Questions? Is this theme contain portfolio section like IT Company Portfolio projects? Is this theme contain any portfolio category?
Hi, Thank you for interested our theme.
Yes, The Portfolio is an integral part of this theme.
Regards, LineThemes.
Can i check demo of portfolio section?
http://demo.linethemes.com/nanosoft/layout-style-01/
http://demo.linethemes.com/nanosoft/layout-style-02/
http://demo.linethemes.com/nanosoft/case-studies/
and Back-end : https://prnt.sc/mdksvh https://prnt.sc/mdksf8
Regards, LineThemes.
Thanks for the information Can i get any discount on theme purchase.
Hello! Unfortunately we don’t have any promotions at the moment
Regards, LineThemes.
Hi..how do I update WP-Bakery Visual Composer? It’s asking for a license.
Hello! please following way:
1. Deactivate and Delete Plugin WPBakery Page Builder 2. Go to Appearance -> Install Plugins -> Reinstall Plugin WPBakery Page Builder
Regards, LineThemes.
Do you by any chance have a layered psd for this theme? Am an interested buyer….
Hello, Thank you for interested our theme. Unfortunately we only provide WordPress version for this theme.
Regards, LineThemes.
Hi there, I recently bought your theme and I’m having some issues with the top bar as I simply cannot enable i. I’m on Customizing > Header & Footer > TopBar Settings and when I click on the ‘Enable Topbar’ toggle nothing happens, any thoughts?
Thanks. Ed
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes.
Done. Thanks for getting back to me. Ed
Hi, Please try to click on the right of the button to enable it on (left click is to disable). https://prnt.sc/mcua57
Regards, LineThemes.
That worked and feel stupid now haha. Thanks a mil. Ed
How can i replace this text: Now Hiring: Are you a driven and motivated 1st Line IT Support Engineer?
(In top)
Thanks
Hello! Please go to Customize -> Header & Footer Builder -> Navigation Bar (Header Setting) -> Scroll down to Navigator Info
Regards, LineThemes.
